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Remarkable Customer Connections
An Introduction
Oct. 2015
250 Global
Enterprise Customers
120+
Employees
HQ in Los Angeles CA
Founded in 2010, privately held
Enterprise Omni-Channel Customer Loyalty & Social Commerce Solutions
Global Offices in United Kingdom and India
About Social Annex
We Connect all the steps of a buyer’s journey to deliver a remarkable customer experience that accelerates acquisition & revenue growth.
2 BILLION
Applications a month
Our Complete Solution
Acquire Convert Retain Our Customer Acquisition Solution leverages virality all of your existing
fan base to drive highly qualified organic traffic to your website with Sharing & Referrals programs and
engaging contests.
Our Customer Conversion Solution facilitates high conversion rates by
eliminating friction from the checkout process and by engaging customers with
media-rich content created by their fellow shoppers.
Our Customer Retention Solution empowers you to deliver most
comprehensive omni-channel customer loyalty marketing programs and
Gamification that drive increase in your customer lifetime value.
Retailers In a commoditized market where consumers have unlimited product selection at any price
point, brand loyalty is virtually non-existent. This translates into high shopping cart abandonment and low conversion rates. Retailers must deliver great value and great user experience to their
customers in order to enjoy high customer life-time value (LTV).
Manufacturers Retention, conversion, and acquisition are key challenges manufacturers of consumer goods face today. Between fierce competition, almost negligible product differentiations, price parity,
and balancing a delicate relationship with retailers while simultaneously competing for customers’ attention, building a strong loyal
customer base is challenging.
Our Complete Solution
Customer Loyalty Build a customized end-to-end loyalty program to keep your customers engaged and increase your repeat purchase rate with Online Loyalty, Omni-Channel Loyalty, and Gamification.
Sharing & Referrals Create effective and expansive word-of-mouth marketing campaigns and foster strong brand presence by leveraging your customers’ social networks through Refer a Friend, Share, Save, and Win, and Post Purchase Sharing.
Contests Add elements of fun to the shopping experience by creating incentives to draw in new customers and build your brand engagement with customized contests on your website, on Facebook, and on Pinterest.
Login Services Our Social Login, Single Sign-On, and Registration as a Service products offer full registration and account management system and drive conversions through social and other means.
User Generated Content Gain valuable customer insights, build confidence in your brand, enhance customer engagement during the shopping process, and increase conversion with Ratings & Reviews and Questions & Answers.
Visual Commerce Turn the images your customers produce and your product images into visually compelling content across your website to engage your customers and increase conversion rates.
Our Product Suites
Social Annex Platform Cornerstones
Actionable Insight Reporting
Omni-Channel Product Suites Module Functionality
SIRA Algorhythmic Rules Based
Embedded Intelligence
SaaS Integrated Social Annex
Platform
Seamless Integration
Remarkable Customer Connections
Customer Relationship Management
Email-Service Providers / Marketing Automation Software
Analytics
Point of Sale Systems
E-Commerce Platforms
Fully Managed Services
Design Services IT Architects
Best Practices Marketing Intelligence
Proven Methodology
Customer Trust
Social Annex partners with leading technology companies, to integrate a variety of platforms. This seamless partner integration offers Social Annex customers a robust solution, creating great customer experiences and fostering remarkable customer connections.
Our Partners
Social Annex Marketing Team 5301 Beethoven St., Suite 260 Los Angeles, California 90066 P: 1 (866) 802-8806 E: samarketing@socialannex.com
https://www.facebook.com/SocialAnnex
https://socialcommerceblog.socialannex.com/
https://twitter.com/socialannex/
https://www.linkedin.com/company/social-annex-inc-
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https://www.pinterest.com/socialannex/
https://www.youtube.com/user/SocialAnnexInc https://www.slideshare.net/socialannex/presentations
Social Annex UK Sales Office 71-75 Shelton Street Covent Garden London, WC2H9JQ P: 0808-189-4030
Connect With Us
WWW.SOCIALANNEX.COM
Date: October 2015
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