Microlearning - Why, How, When, What next?

Micro-learning.

For.Millennials.Mahesh

Director, Products @ KNOLSKAPE@maheshwar_r

https://in.linkedin.com/in/mahesh894

Way forward for today2

Intro: A brief look at the millennial generation

Why Micro-learning?

Myths surrounding Micro-learning

Micro-learning ready reckoner

Let’s begin with…3What is the connecting theme?

1838

Let’s begin with…4What is the connecting theme?

1838 ‘69-98

Let’s begin with…5What is the connecting theme?

1838 ‘69-98 20062005 2012

Let’s begin with…6What is the connecting theme?

1838 ‘69-98 20062005 2012 2012 -

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Source: http://www.goldmansachs.com/our-thinking/pages/millennials/

A look at the Millennial workforce

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Source: https://uxmag.com/articles/creating-outstanding-experiences-for-digital-natives

A look at the Millennial workforce

9

Source: https://uxmag.com/articles/creating-outstanding-experiences-for-digital-natives

A look at the Millennial workforce

100%

80% 94%

10,000Have a mobile phone and 89% of those are

smartphones

Say they can’t stand a day without Internet

Are members of a social network

An average young person is likely to have played 10,000 hours of

gaming by age 21

10 …Again, what’s common among these?

Food

Groceries

11 …Again, what’s common among these?

Food

Groceries

Movies

Flight/ Train tickets

12 …Again, what’s common among these?

Food

Groceries

Movies

Flight/ Train tickets

TV

Cars

13 …Again, what’s common among these?

Food

Groceries

Movies

Flight/ Train tickets

TV

Cars The Last Mile

Why is Learning any different?

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15 Why should e-Learning happen only at the user’s laptop?

Learning

What is Why Micro-learning?

16

17

#0: Remember,

the good old school

timetable?

18 The way the brain works

Source: http://d-edreckoning.blogspot.in/2006/10/this-is-your-brain.html

The Working Memory can hold 7±2 “chunks” of information at any given

timeRAM HDD

Tish is nfu

This is fun1 chunk

9 chunks

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Saves cost Better engagement Interest Levels

Producing content for bite-sized learning can reduce effort required to produce content that is rich and ready for scale.

Spatial practicing and knowledge ‘push’ can result in better engagement among learners

Helps ward off procrastination in situations where complex problems need to be solved. Eg: Technical/Functional courses

Other benefits…

Source: http://www.makeuseof.com/tag/reap-benefits-microlearning-bite-size-lessons-every-day/

A few myths…

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Myth #1: Let’s take all the desktop e-

Learning and make them available on

Mobile…

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22 Simply converting e-Learning into m-Learning will not work

vs

Source: Google Primer App

Myth #2a: I can use Bite-sized Learning for all my learning needs

#2b: …and to any audience

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24 When to opt for Micro-Learning

Micro-learning Other forms

Behavioral skills

Functional skills

Example-driven

Functional skills

Technical skills

Programming languages

Process Knowledge

… …

Leadership training

25 When to opt for Micro-Learning - Hybrid

Pre-assessments Classroom E-Learning Post-

assessments

Bite.sized.learnin

g

Bite.sized.learning

Bite.sized.learnin

g

Use Bite-sized learning for retention while delving deep

into functional/technical/process

concepts

26 Caution: It may not work with everyone

• Different individuals have different learning styles.

• Stats pertaining to millennials suggest micro-learning should drive engagement, better business outcomes and help distracted individuals learn on-demand.

• Some individuals prefer reading a book rather than book summaries– Same applies to e-books vs hard

copies

Myth #3: Micro-learning has to be

text-based

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Elevate Game

28

Lifeline Game Peak Game Google Primer

Micro-learning Ready Reckoner

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Micro-learning ready reckoner• #0: Trim all the fat – Miniaturize

the content– Don’t go in-depth on ‘why’ a

topic needs to be learnt – just go ahead with the ‘how’.

– Limit to 5-9 chunks per day– Keep the working memory in

mind

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Micro-learning ready reckoner• #0: Trim all the fat – Miniaturize the content

• #1: Tell it like a story– The medium can be anything

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Micro-learning ready reckoner• #0: Trim all the fat – Miniaturize the content• #1: Tell it like a story

• #2: Contextualize– Make examples relevant– Abstract examples will not

make their way to long-term memory

– Contextualize it to the learner’s day-to-day role (if possible)

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Micro-learning ready reckoner• #0: Trim all the fat – Miniaturize the content• #1: Tell it like a story• #2: Contextualize

• #3: Make it easy to measure– Metrics such as: duration,

engagement levels, everyday usage, sharing of content, user activity, retention levels with pre and post assessments and business outcomes will help

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Micro-learning ready reckoner• #0: Trim all the fat – Miniaturize the content• #1: Tell it like a story• #2: Contextualize• #3: Make it easy to measure

• #4: Have a great feedback mechanism– Bite-sized learning gives the opportunity

to identify if users have applied it– Could we have a simple feedback

mechanism to identify if they applied a ‘learning chunk’?

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Micro-learning ready reckoner• #0: Trim all the fat – Miniaturize the content• #1: Tell it like a story• #2: Contextualize• #3: Make it easy to measure• #4: Have a great feedback mechanism

• #5: Make learning more inclusive– Can we incorporate a TED video?– Can we incorporate a great Twitter stream on a topic and

encourage discussions?– Can we integrate with internal social networks like Yammer?– Don’t forget social learning can complement bite-sized learning

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Thank You36

“To experience is to learn. Everything else is just information”