Alana Bennett - Rethinking Your Onboarding Process

ONBOARDING

TRANSFORMED

Success is

our people

being their

best selves

WHO IS oOh!?

IN A TIME OF AD RESISTANT AND IN CONTROL CONSUMERS,

oOh! LETS THE ADVERTISER CONTROL THE EXPERIENCE.

CONSUMERS CAN’T HELP

CONSUMING oOh!

WE CAN’T BE

OUR UNIQUE

CULTURE

ONBOARDING –

BEFORE

ONBOARDING -

AFTER

WHY WAS IT

IMPORTANT FOR US

TO CHANGE?

WHAT DID WE WANT

TO ACHIEVE?

INTRODUCING

ENBOARDER

OUR PRINCIPLE IS

TO SIMPLIFY AND

ENGAGE

SO WANT TO SEE

WHAT IT LOOKS LIKE?

DEMO

AND THESE ARE SOME OF THE RESPONSES

3pm munchie:• Chocolate – this is the most common response• Carrot sticks & hummus• Coffee• Chips• Sultanas• Raw treat & coffee• Fruit

When have you been your best self and felt the most alive?• Travelling• Spending time with family • Pushing the physical boundaries• Cooking a beautiful meal• Continuous personal improvement – learning new skills

THE RESULTS SPEAK

FOR THEMSELVES

OUR RESULTS

Week 1 Check-in Answer

How would you rate your first week? 4.8 / 5

How ready are you for week 2? 5.0 / 5

How likely is it you would recommend oOh at a place to work? 9.6 / 10eNPS Score

100/100

Month 1 Check-in Answer

How would you rate your first month? 4.6 / 5

Do you believe you are building a good relationship with your mgr 5.0 / 5

How likely is it you would recommend oOh at a place to work? 9.6 / 10

Month 3 Check-in Answer

How would you rate your first three months? 4.5 / 5

Do you feel you are getting the opportunity to do your best work and be your best self?

100%Yes

How likely is it you would recommend oOh at a place to work? 9.5 / 10

eNPS Score

100/100

eNPS Score

100/100

What are our new

employees saying?

Questions?