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There is significant interest surrounding collaboration in the workplace - and for good reason. Strong collaboration allows teams in knowledge-intensive businesses to innovate and stay competitive in rapidly changing marketplaces. Collaboration is expected to grow further as we approach 2020, and knowledge workers are increasingly expecting office environments that allow them to do that.
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Global WorkPlace Innovation Copyright Johnson Controls 2012 – no reproduction allowed Workplace Trends 2012
Research & Innovation
The EDGE of Collaboration Dr. Marie Puybaraud Director, Global WorkPlace Innovation Johnson Controls Hannah Hahn, MBA Manager, Global WorkPlace Innovation Johnson Controls
Research & Innovation
The EDGE of Collaboration!
1 2 3 TODAY: The edge
TOMORROW: The Threats
THEREAFTER: Implications
Research & Innovation
The EDGE of Collaboration!
2 1 3 TODAY: The edge
TOMORROW: The Threats
THEREAFTER: Implications
What is Collaboration?
Hype? Competitive Advantage?
What is the Edge?
There is a gap between current and projected needs of knowledge workers and workplace infrastructure
Collaborate or die…
MASS Collaboration
Global WorkPlace Innovation Copyright Johnson Controls 2012 – no reproduction allowed Workplace Trends 2012
Personal
Knoll/BHDP/JCI
Global WorkPlace Innovation Copyright Johnson Controls 2012 – no reproduction allowed Workplace Trends 2012
Collective
New WOW
Global WorkPlace Innovation Copyright Johnson Controls 2012 – no reproduction allowed Workplace Trends 2012
Structured
Steelcase
Global WorkPlace Innovation Copyright Johnson Controls 2012 – no reproduction allowed Workplace Trends 2012
Chaotic
Johnson Controls
Global WorkPlace Innovation Copyright Johnson Controls 2012 – no reproduction allowed Workplace Trends 2012
Technology enabled
Steelcase
Global WorkPlace Innovation Copyright Johnson Controls 2012 – no reproduction allowed Workplace Trends 2012
Organised
Johnson Controls
Global WorkPlace Innovation Copyright Johnson Controls 2012 – no reproduction allowed Workplace Trends 2012
Emotional
Project KOBE
Global WorkPlace Innovation Copyright Johnson Controls 2012 – no reproduction allowed Workplace Trends 2012
Virtual Tunnels
NTNU
Global WorkPlace Innovation Copyright Johnson Controls 2012 – no reproduction allowed Workplace Trends 2012
Collaboration in 2020 Source: Collaboration 2020: hype or competitive advantage? – 2012, Johnson Controls, Inc.
Global WorkPlace Innovation Copyright Johnson Controls 2012 – no reproduction allowed Workplace Trends 2012
70/30
30/70
More space to collaborate
Individual vs Collective
Individual vs Collective
There is a gap between current and projected needs of knowledge workers and workplace infrastructure
Collaborate or die…
MASS Collaboration
HYPER Collaboration
How is the evolution of our workplace impacting on
Collaboration?
Experience Society
Pixels Everywhere
Intensive Collaboration
Digital Nomads
An evolutionary path…
Total Engagement
Working collaboratively can be a powerful enabler of improved business performance, but successful collaboration rarely emerges out of the blue, and should not be taken for granted
Collaboration is the norm The role of the office is one of supporting collaboration Source: Collaboration 2020: Hype or Competitive Advantage? – 2012, Johnson Controls, Inc.
Steelcase
Digital Nomads
The office: a collaborative platform Use of team spaces that have built-in collaborative technologies increase from 20% to 52% towards 2020 Source: Collaboration 2020: hype or competitive advantage? – 2012, Johnson Controls, Inc.
Intensive Collaboration
Johnson Controls
Pixels Everywhere 62% of our respondents consider a high use of touch-only computing device (e.g.: iPad) in 2020 - 16% now Source: Digital Natives: Born 2 B Connected – 2012, Johnson Controls, Inc.
Pixels Everywhere
Johnson Controls
Gamification of the Workplace Farmville is played by about 31 million people every day. Teams at work are engaging more and more into role playing! Source: Farmville
Total Engagement
Experience Society
Redefining the Experience of Work 94% of the ideas are not generated at work
Source: Collaboration 2020: hype or competitive advantage? – 2012, Johnson Controls, Inc.
YNNO
Global WorkPlace Innovation Copyright Johnson Controls 2012 – no reproduction allowed Workplace Trends 2012
Intensive collaboration
New work experience
Digital environments
Nomadic behavior
How to prepare? Be receptive and adaptable
Total Engagement
There is a gap between current and projected needs of knowledge workers and workplace infrastructure
Collaborate or die…
MASS Collaboration
HYPER Collaboration
INTENSIVE Collaboration
Global WorkPlace Innovation Copyright Johnson Controls 2012 – no reproduction allowed Workplace Trends 2012
i What does it mean?
ii iii The ROLE of the workplace is
changing
RELIANCE on a heavy
Technology / Human Interfaces
INTENSITY of collaboration
requires Leadership and
Training
24/7 30/70
Pixels Everywhere
1 3 TODAY: The edge
THEREAFTER: Implications 2 TOMORROW:
The Threats
Research & Innovation
The EDGE of Collaboration!
Global WorkPlace Innovation Copyright Johnson Controls 2012 – no reproduction allowed Workplace Trends 2012
Digital Natives are GLOBALLY CONNECTED, FLEXIBLE,
COLLABORATIVE
They developed different communication styles
Global WorkPlace Innovation Copyright Johnson Controls 2012 – no reproduction allowed Workplace Trends 2012
We ARE APPLE
We DO Facebook
Global WorkPlace Innovation Copyright Johnson Controls 2012 – no reproduction allowed Workplace Trends 2012
0
10
20
30
40
50
60
USA
UK
CH
INA
GER
MAN
Y
Without technologies…… I feel “cut-off“ from my friends and miss large parts of
my social life
Disagree completely 2
3
4
Completely agree
Digital Natives demand to be CONNECTED 24/7,
WHENEVER and WHEREVER
“ALWAYS-ON” LIFESTYLE
Global WorkPlace Innovation Copyright Johnson Controls 2012 – no reproduction allowed Workplace Trends 2012
Technology became a NEW SORT OF EXTREMITIES
58% feel naked and incomplete
without technologies
Global WorkPlace Innovation Copyright Johnson Controls 2012 – no reproduction allowed Workplace Trends 2012
DIGITAL NATIVES refer to the INTERNET as the KEY
technology supporting their lifestyle
32.6% feel inefficient and cannot keep up with the
pace of life without technologies
Global WorkPlace Innovation Copyright Johnson Controls 2012 – no reproduction allowed Workplace Trends 2012
When they were asked to live WITHOUT technologies: It feels like PUNISHMENT and being on
a DIET
73.6% agree to completely agree that new technologies are
ADDICTIVE
Global WorkPlace Innovation Copyright Johnson Controls 2012 – no reproduction allowed Workplace Trends 2012
What does it mean?
i ii iii ADDICTION to technologies
DIET/PUNISHMENT without
technologies
FEAR + ISOLATION
without technology
Adapt, Adapt, Adapt…
MASS Collaboration
1 TODAY: The edge 2 TOMORROW:
The Threats 3 THEREAFTER: Implications
What are the implication of collaboration on Wellbeing?
What is the EDGE?
Global WorkPlace Innovation Copyright Johnson Controls 2012 – no reproduction allowed Workplace Trends 2012
The implications
The Edge of collaboration may have a strong tie with the impact of collaboration on Wellbeing
Dependency
Over worked... No time boundaries
Forcing Change
Global WorkPlace Innovation Copyright Johnson Controls 2012 – no reproduction allowed Workplace Trends 2012
The Edge
Have we reached The Edge? Are we doing the right thing to push people away from the office? Do we have the ability to measure the impact on Wellbeing?
RETHINK the meaning of “WORK”?
Collaboration BURN OUT syndrome?
Leaders EMOTIONAL INTELLIGENCE?
Global WorkPlace Innovation Copyright Johnson Controls 2012 – no reproduction allowed Workplace Trends 2012
Open question
Have you seen examples across your industry where this is being applied?
Could you see any potential impact on CRE?
Our Global WorkPlace Innovation website: www. globalworkplaceinnovation.com
Thank you
1,700+ respondents 26 strategic interviews
5 industry sectors Life Science, Technology, Industrial,
Oil & Gas and Finance
Global WorkPlace Innovation Copyright Johnson Controls 2012 – no reproduction allowed Workplace Trends 2012
Research & Innovation
The EDGE of Collaboration Dr. Marie Puybaraud Director, Global WorkPlace Innovation Johnson Controls Hannah Hahn, MBA Manager, Global WorkPlace Innovation Johnson Controls
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