Total construction quality management by mobile technology mtech

TOTAL QUALITY MANAGEMENT FOR CONSTRUCTION INDUSTRY BY CLOUD

COMPUTING AND MOBILE TECHNOLOGY

Introduction of CHECKLISTS MTECH Engineering Co.,Ltd.

2016

It's one thing to have the technology at your fingertips and use it to it's full extent. Some people just like to do things the way they have always done it, even if

it's inefficient, costly and not very accurate.

TopicsTotal Quality ManagementCHECKLISTS for TQMConclusion

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Whose is responsible for the disaster?

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Designer, Contractor or Site Engineer ?

Whose Problem Is It?

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Designer, Contractor or Site Engineer ?

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Traditional working relationshipspromote attitudes such as,

"I will only do exactly what the contract says", and

" I will get away with whatever I can between partners’’ (McKim, 1995).

Quality management - just a paper?

Contractor Key Competitiveness Indicators (KCIs)

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Total Quality Management

It has been estimated that approximately 10% of the cost of construction rework is caused by delays in detecting the defects. Timely and accurate quality management practices can hence save money and expedite project schedules.

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Ref:David Arditi, H Murat Gunaydin, Total quality management in the construction process, 1997

Engagement of WorkersRegarding faults caused by a lack of

engagement, the workers were responsible for most faults, 70%, compared with the designers, 35% and the building site management, 42%.

This study shows that it is necessary to combine an effective quality system with increased information/training and measures to improve the engagement of various parties in the construction process.

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Ref: Impact of Quality Management in the Swedish Construction Process

Quality InspectionQuality inspection is a set of

activities which include measuring, examining, testing, gauging one or more characteristics of the products and services and comparing all the results with specified requirements in order to access each characteristic through determining conformity. On the other hand, ‘Inspection’ works as an effective and efficient way of discovering defects of the product and service at the required level.

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Quality AuditSystematic and independent examination to determine

whether quality activities and related results comply with planned arrangements and whether these arrangements are implemented effectively and are suitable to achieve objectives.

• To optimize the performance of the quality system• To follow up on the appropriateness of organizational planning• To monitor effectiveness of policy and procedure applications• To recommend and implement system improvements• To provide consistency among inspectors and projects• To analyze effectiveness of standard designs and specifications• To analyze and improve constructability of project documents• To provide information for life-cycle facility management• To determine training needs.

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Quality Control

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Quality control is concerned with operation techniques and activities that are used for checking and reviewing work in order to manage quality. Quality control involves product design, operation process and outputs to ensure all activities are mainly done according to the required standard. Moreover, quality control is a regulatory process required in an organization to achieve the quality requirements so as to meet the quality standards

Organizational level• At the organizational

level, QA activities ensure that the program or organization is successful by overseeing the system implementation necessary for individual projects in the program, and making sure activities have the resources they need to be successful.

Project Level• At the project level, QA

activities support the success of an individual project by ensuring that accurate information is channeled to the right people at the right time so that decision can be made during project implementation.

Quality Assurance QA

Quality Management ObjectivesZero defect (no defects on project hand-over)Identify and solve problems before customer

doesEstablish true quality control by making quality

“build in” and not “inspected in”.

Construction Quality Management

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Task Management

Defects Management

Commissioning Management

Accumulated Defects / Deviations

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Faster and More Precious ?

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Fragmented information Spread out teams Limited control

Top Challenges

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Achieve cost saving while not sacrificing quality management excellence

Vendor Management

Operational Visibility

Work Load

Information Accuracy

Cost Saving

Current PainsLong hours spent on creating checklists in the officeBad attitudes/abdication of responsibility / management

infallibilityResistance of the workforceLack of proper training/inadequate human resource

developmentLack of effective measurement of quality improvementNo structured way to collect site inspection dataTime lost to digitise site data in the office after the visit

to generate reportsPoor follow up on visit non compliant itemsPush management

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ChangesBy adopting the cloud computing with mobile

devices to enable self-disciplined real-time construction QC/QA management that significantly cut cost, improve productivity and quality of projects.

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Collection of structured data onsite and follow up of procedures.

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STRUCTURED VISIT AND DATA AQUISITION TOOL

FOLLOW YOUR PROJECTS FROM THE APPLICATION

ONSITE

ATTHE OFFICE

CHECKLISTS offers a complete solution

Solutions To The Challenges

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CHECKLISTS

Quality Inspection

Quality Control

Quality Assurance

Quality Management

Whole Construction Sequence Inspection

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Site Works Quality Management Best Practices

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Creation of Check Visit by Site Forman (2)

Quality Inspection bySite Forman / BSI (3)

Audit Check Visit by QA(7)

Generation of NC visit (5)

Quality Improvement meeting (11)

Generation of CV report to Sub-contractor for corrective

actions (4)

Completion of QC visits (6)

Non-

Com

plian

ceMonitoring of Site Inspection

FlowQuality Manager (9)

Monthly Quality System Review meeting

Quality Manager (10)

QC Analysis reports (8)

Specific Trade Checklist Creation (1)

Design Specification or Site Mock Up Sample

NC = Non Compliance

Structural ChecklistCheck items (conditioning)Value with range & unitPlaceTimePeopleScore# of visitsReference informationPast record

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Checklist Sample: Water Proof Work

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Line Name Answer1Concrete defect are rectified and inspected 石屎問題已執妥及驗收 Yes/No

2Water proof test is done for concrete before the water proof members are layered 在做防水前,先作石矢試水 Yes/No

3Surfaces are cleaned and dry 表面已清潔及乾爽 Yes/No4Material not expired and mixing correctly 材料無過期 Yes/No

5# of Water proof coating follows the instruction of material suppliers 防水層數量已跟足"廠商施工章程指引" Yes/No

6Waterproof membrene thickness is as per required 防水料厚度足夠 Yes/No7Water test completed and satisfactory 已試水並合格沒有漏水情況出現 Yes/No8Wall height for water proof us as per specification 牆身防水高度是足夠 Yes/No

9

Protection to the waterproof membrane is checked (2 days after the completion of water proof test)已於防水表面做妥保護 (試水合格後兩天內完成) Yes/No

10Others 其他 :

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Checklist Sample: Safe Place of Works

Types of Checklist VisitStandardRecurringNon-compliance or partialAuditCo-visitAh-hoc

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Process FlowCREATE STANDARD

CHECKLISTS

PLANNING THE VISIT

CHECK VISITS

DATA AQUISITION

FOLLOW UP

QUALITY MEASUREMENT

NON-COMPLIANCE CHECKLIST

Quality Inspection Workflow

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Create Check Visit

Inspection with Photo

TakingNC Report & NC Checklist

NC Visit / Audit Check

VisitPerformance

Analysis

NC = Non Compliance

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www.netika.com/checklists

DEMO

Web platform

Mobile -Android

Tablet –Android & iOS

iPad Version

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Inspection Checklists in Ipad

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Auto Check Visit Report Generation

Defect Analysis for QC

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Types of Quality Performance AnalysisBy trade inspection visitBy check list itemBy checker – score, on timeBy trade on specific visit zone or site

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Management Dashboard for QA & QC

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Quality Inspection Visit History

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CONCLUSION

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Highly Self-Disciplined Team

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Orderly Behavior is established

Clarity of

Purpose

Clarity of Plan

Clarity of

Respon-sibility

Clarity of

Actions

Improvement

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New Issue Found

Issue Assign Issue solving Issue closed

Time to Fix

75% reduction

Defect Lifecycle Time

Design Construction Acceptance Operation

Open Defect Count

New Project Defects CountBefore using Checklist

After using Checklist

Return On Investment

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THANK YOU!

www.checklists.netika.comwww.mtech.com.hk

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Achieve 1st Time Quality

It's one thing to have the technology at your fingertips and use it to it's full extent. Some people just like to do things the way they have always done it, even if

it's inefficient, costly and not very accurate.