World of Learning 2014 Closing Keynote: Linking Learning to Business

Business Transformation Through Learning Innovation

LauraOverton www.towardsmaturity.org/BenchmarkToday

Linking Learning to Business

Turning talk into action!

1st October 2014

Why did you come to WOL 2014?

1) New ideas for delivering learning2) New ideas for building talent3) New ideas for making budget go

further4) New technology ideas5) Benchmarks with peers

22

9

2

5

8

1 2 3 4 5

48%

20%

4%

11%

17%

Have you achieved your objectives?

1)Yes2)No

42

7

1 2

86%

14%

What do your business leaders want you to take away from this conference?

1) Add more value2) Help manage change3) They don’t know I am here4) To make us more efficient

33

4

10

2

1 2 3 4

67%

8%

20%

4%

Business leaders are hungry for what you can bring them…they just don’t know it yet.

What is on our leaders’ minds?

Technology is the biggest externalforce shaping business today

Talent 93% of CEOs recognise the need to change strategy for attracting talent

ChangeThree factors underpin strong business performance in any business:1. An engaged workforce2. The ability to continually implement change3. Finding and nurturing the next generation of leaders

Does modernised learning make a difference?

Yes YesYesLearning innovation, done well,

delivers bottom-line results:

9% reduction in attrition

14% increase in productivity

12% improvement in time to competency

17% cost reduction

www.towardsmaturity.org/2014benchmark

How do we know?

10 years of research

3,500 L&D leaders

44+ Countries

1.5 million data points every year

= An evidence-based approach to modernising learning

Freely available with thanks to Industry

Ambassadors

Distilling the Wisdom of the Crowds:The New Learning Agenda

10 years of research into L&D good practice has shown us that in order to create firm foundations for success, top performing organisations show us that we need a New Learning Agenda; one that is shared by business and learning stakeholders. This New Learning Agenda outlines nine action areas to help businesses build talent, drive performance, support change and improve agility. for more details, visit: www.towardsmaturity.org/2013benchmark

Integrate Learning & Talent

Transform Training

Develop Learning Culture

Remodelling Learning

Distilling the Wisdom of the Crowds:The New Learning Agenda

Integrate Learning & Talent

Transform Training

Develop Learning Culture

Remodelling Learning

Respond Faster Simplify Flexible

Learning

Boosting Agility

Distilling the Wisdom of the Crowds:The New Learning Agenda

Integrate Learning & Talent

Transform Training

Develop Learning Culture

Remodelling Learning

Respond Faster Simplify Flexible

Learning

Boosting Agility

Equip L&D as Agents of Change

Link, not barrier

Building L&D Skills

Distilling the Wisdom of the Crowds:The New Learning Agenda

What have you learned that will make the biggest difference back in your workplace?

2 Way Business

Alignment

Customer Activated Learning

the Business Case

Mak

ing

Listening to Learners vs. AssumptionAlignment

to need(organisational and individual)

What is the biggest difference between mediocre andsuccessful learning strategies?

Distilling the Wisdom of the Crowds:The New Learning Agenda

Definition of Alignment:

Arrange in a straight line or in correct relative position

Create a position of agreement or alliance

Alignment is not a one-way street. It’s not just about making sure that you have all your ducks in a row; it’s also about making sure your business and customers recognise this fact and recognise that you have real value to offer; it’s about seeing eye to eye.’

Aligned organisations enjoy

5xAs many business benefits

Download the details of these 7 habits here:www.towardsmaturity.org/in-focus2014/alignment

What Progress Are We Making?

What % of L&D leaders are confident that their learning provision support the skills their business needs?

2013(avg)

61%

2014(avg)

60%Top learning companies

in 2014

97%

2011(avg)

46% 2012(avg)

63%

Aligning To Individual Need

88% of learners like to learn at their own pace

62% agree that their manager makes time for them to learn at work

65% agree that they are motivated by using technologies that allow them to network and learn with otherswww.towardsmaturity.org/learnervoice1

Our recommendation is

to be brave, challenge and take risks but keep your

focus.Do one thing, do it well then move on!

Jason Pitfield, L&D Manager LV=

Yet only 1/3 of L&D leaders know how their staff actually learn at work…

www.towardsmaturity.org/2014benchmark

How?

Business Learning

By starting a two-way conversation…

How?

Business Learning

• Look beyond the course• Be open to doing things

differently• Demand that your L&D focuses

on outcomes• Embrace L&D as a partner in

change

• Build relationships at the heart of the business

• Reflect business priorities in everything you do

• Dare to be different• Demonstrate value• Future proof yourself

To business leaders, we say: To learning leaders, we say:

Time for action.

“Continually swapping recipes doesn’t guarantee that we can cook!”

Head of L&D, British Council

Are You Walking Away Today With A Proactive Plan Of Action?

1) Yes2) No3) Not yet

26

3

14

1 2 3

60%

7%

33%

If you do nothing else this year…

Do this!

LINK LEARNING TO BUSINESS (not to fads and technologies!)

It’s time for action.

Over to you…

Visit towardsmaturity.org for free resources and insights to stimulate conversation in your organisation