Innovation through
cooperationOr how our community created our smartphone app
STEP 1: LISTENAsk for feedback – all the time
Community:“We need a smartphone app”
Step 2: interactTalk about expectations
STEP 3: bundleDefine the bullet points
This is emotional inputVisualize and show the emotion
STEP 4: Co-createWork together, cooperate
Do not waitLet the community make decisions during the
process
STEP 5: launchGet it out there, show the result
Say thank youDo not stop asking for feedback
Thank you ;-)Now give us your feedback!