Where web analytics end and insight begins

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The world of analytics is evolving and new technologies and techniques mean that website data mining and reporting tools can now not only monitor performance but show how you can improve performance. Tim De Paris, CTO, Decibel Insight, presented at last week's Figaro Digital Marketing Conference about the value that this more insight-led approach to analytics can bring to marketers and business stakeholders and tools available to achieve this.

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The heatmapping tool you can trust.

Framework

Question 1 What’s useful to stakeholders?

Question 2 What’s useful to you?

Question 3 What tools do you need?

Useful for whom?

A What is the problem?

B What questions do I need to ask?

Challenge your thinking

The success funnel

Conversion

Measurement

What people readValue per source

What makes them convert?

UX ContentTraffic

How do they interact?

Understandengagement

What people see

Visual insight

Multi-device heatmaps

Visitorplayback

Visitor identification

Clicks assigned

to content, not location

Works on dynamic

content and responsive websites!

2%

21%of clicks

18.6%Conversion

rate

< 50%of visitors

Most time spent

Primary CTA

25.1%Conversion

rate

Most converting

content

Most converting

time

The missing information

?Something is missing

The knowledge gap

Traditional ActionableVisual

Where analytics ends, and insight begins.

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