Reinventing Work: How Established Companies Innovate to Combat the Rise of the Startup

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Reinventing  Work  Max  Farrell  /  Create  Reason  

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Max  Farrell  @MaxOnTheTrack

My  story:  Startups  -­‐>  Community  -­‐>  Companies

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Focus:  -­‐Overview  of  corporate  innovation  -­‐Share  frameworks  popularized  in  large  companies  -­‐Practical  tips  to  get  started  internally  

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My  goal  today:    

To  help  you  all  thrive  as  the  current  and  future  leaders  of  your  companies  

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There’s  a  shift  underway:    a  massive  change    in  how  companies  build,    how  teams  work  together,  and  how  individuals  execute  

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We  are  in  the  middle  of  a  work  (r)evolution  

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Millennials  in  the  workplace  Freelancers  Startups  Disengagement  

Trends

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70%  -­‐Gallup  State  of  Work  2013    

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51%  

-­‐Job  Seeker  Nation  Study

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$550B  

-­‐Gallup  

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These  are  crucial  moments    for  every  industry  

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We  are  going  through  the  fastest  evolution  of  how  we  

work.  

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Why  we  do  what  we  do  is  important  now  more  than  ever  

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Our  people  are  the  catalyst  

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The  secret  to  engaging  all  employees    

Treating  people  like  people  

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The  secret  to  engaging  all  employees    

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The  secret  to  engaging  all  employees  

Autonomy  Mastery  Purpose  

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So  how  can  we  start  to  apply  this    to  our  companies?  

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Innovation  is  a  great  starting  point  

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Innovation:  Create  new  value  for  new  needs  OR  add  value  to  exisKng  needs  

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Two  types  of  innovation  

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Two  types  of  innovation  Continuous  

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Two  types  of  innovation  Continuous  “The  ability  to  combine  operational  effectiveness  and  strategic  flexibility”

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Two  types  of  innovation  Disruptive  

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Two  types  of  innovation  Disruptive  “Where  good  ideas  seem  like  bad  ideas”  

-­‐Ben  Horowitz  

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by  Ideo

As  with  anything,    there  are  limitations

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Some  companies  didn’t  innovate

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“That  will  never  work”  

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Companies  don’t  “own”  markets,  we  merely  rent  space  in  them  

“It  is  not  the  strongest  of  the  species  that  survive,  nor  the  most  intelligent,  but  the  one  that  is  most  responsive  to  change.”  

—Charles  Darwin  

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Some  companies  are  actively  rethinking…  

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Then  there  are  some  that  innovation  slip  away...

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lost  the  founders  of

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found  ways  to    work  with  this

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Enter  the  internal  entrepreneur  or  “intrapreneur”

-­‐voccoli.com

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Intrapreneurs:  Adapt,  integrate  and  reconfigure  organizational  skills  and  resources  to  tackle  changing  environments

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Established  companies  are  seen  as  the  masters  of  process,  efficiency  and  stability

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BUT,  with  the  opportunity  to  play  the  startup  game  on  easy  mode  

Unfair  advantages:  Brand,  Talent,  Resources,  Capital

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The  biggest  barrier  to  innovation?  Education.  

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The  Frameworks

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Lean  Startup

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Steve  Blank“A  startup  is  a  temporary  organization  formed  to  search  for  a  repeatable  and  scalable  business  model.”

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Eric  Ries“A  startup  is  a  human  institution  designed  to  deliver  a  new  product  or  service  under  conditions  of  extreme  uncertainty.”

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Lean  Startup  in  a  nutshell

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Ideas

Data

BuildLearn

Product  

Measure

Build  Measure  Learn

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Customer  Development

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Horizon  1    -­‐  60%  /  1-­‐3yrs  Horizon  2    -­‐  30%  /  3-­‐6  yrs  Horizon  3    -­‐  10%  /  7-­‐10  yrs

Horizon Time/  Resource  used

Products Return  Timeline

1 60% ExisKng  product  /  exisKng  customers

1-­‐3  years

2 30% Existing  product  /  new  market  OR  new  product  /  existing  market

3-­‐6  years

3 10% New  product  /  new  market

7-­‐10  years

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Create  a  testing  culture    (embrace  experimentation)

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Zappos  “The  Wizard  of  Oz”

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AirBnb  example:experimented  on  Craiglist

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Stripe:  landing  page

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Dropbox:  showed  video  

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So  how  can  a  company  start  to  innovate?

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Things  needed:  Senior  leader  buy-­‐in  Communication  Capacity  Autonomy  

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Start  with  why  

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Identify  your  company’s  “secrets”  

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There  has  to  be  a  person,  a  process  or  a  culture  that  encourages  innovative  ideas  

-­‐Ben  Horowitz    on  corporate  innovation

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Create  metrics  that  maeer:    •AcKonable  -­‐  with  clear  cause  &  effect  •Accessible  -­‐  easily  understood  •Auditable  -­‐  proves  true  &  tells  story

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Identify  the  internal  champion/  executive  decision  maker

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Yes  and…  //  Yes  if…

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Embrace  experimentation

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Run  innovation  experiences

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Put  together  a  cross-­‐functional  strategy  /  innovation  team

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Final  Thoughts  

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Our  industries  are  changing  rapidly.    We  have  an  opportunity  to  play  a  large  role  in  that  innovation.  

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Our  people  are  our  most  important  asset.    We  have  to  continue  approaching  employee  engagement  in  new  ways  to  empower  our  talent  to  thrive.  

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Innovation  isn’t  just  for  the  startup.    All  of  our  companies  can  do  more  and  continue  on  the  path  to  success.  

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My  challenge  to  you  all:    Develop  a  minimum  viable  change  in  your  organizaKon  

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Thank  you!  

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Debrief  

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● What  is  one  thing  that  surprised  you  today?  

● What  is  one  thing  that  confirmed  what  you  

already  know?  

● What’s  one  thing  you  can  try  tomorrow?

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My  digital  business  card:    

Max  Farrell  @MaxOnTheTrack  CreateReason.com  max@createreason.com    501.231.5554  

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