QUIT PIANO LESSONS (a digital strategy for Playground Sessions)

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for Playground Sessions by BBH ZAG via #digistrat by @JulianCole

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becca taylor for #digistrat Last seen: planning intern at CP+B

Free agent until January 2013

PLAYGROUNDSESSIONS A DIGITAL

STRATEGY

It’s a dark time for piano lessons.

Dread. Fear.

Punishment.

It’s no wonder 9 out of 10 kids quit piano.

“generally accepted statistic” cited by John Aschenbrenner ,piano instructor/Emmy winner Source: http://EzineArticles.com/675631

But it doesn’t have to be like this.

What is Playground Sessions?

ROSETTA STONE MEETS GUITAR HERO

INSTRUCTOR

SONGS

Fun, interactive piano tutorial software you can record,share & compare

Self-taught pianist & YouTube cover celebrity, David Sides

Learn from a library of radio hits & popular favorites

Problem: Low Awareness - They wish learning piano was like Playground Sessions, but they’re quitting because they don’t know such a thing exists.

Objective: 750,000 qualified visitors (conversion rate > 0.75%) to the Playground Sessions site in the next 12 months

Timeframe: November 2012 - October 2013 - Capitalize on holiday gift giving.

Budget: $200,000

Recapping the Client Brief

Target: Teens who want to quit piano

Ugh. These teens are so over it.

They don’t want to learn piano, they want to play songs—good songs. These aren’t aspiring pianists, they’re wannabe performers. They’re 12-16 and have hit the fated Grade 5 Piano Hump so few make it over. With middle school came more demanding classes and sports coaches, plus this instrument is really cramping their social lives: “Instead of being at the most exciting volleyball game of the century I was at piano lessons. #K #thanksmom” As awesome as PS may be, these kids don’t have $149 to pay for it, but their parents who’ve been shelling out hundreds for lessons do, and they’ll do anything to keep their kids from quitting like they did—especially if it means saving some cash.

Reasons they want to quit:

dislike teacher too hard

sick of classical music schedule conflictscriticism & exams

Reasons they haven’t: 1. Parents child’s feelings range from guilt sheer terror parent’s actions range from bribery brick wall (“you’ll thank me later”)

2. Culture“no quitters” ideology + “it’s good for you” + fight for music in schools

3. End Goalreally want to be able to play the piano

How Pre-Quitters Navigate Media

Those who actively want to quit:1. Search Google for advice & alternatives2. Send a warning/threat on Twitter

But most don’t even see quitting lessons as an option.

These grin-and-bearers just:3. Complain about it on Twitter4. Find pop music piano tutorials on YouTube

What’s the single thing Playground Sessions should communicate to these kids?

Quit piano lessons.

NO.Wait. What?

Playground Sessions are not “piano lessons.”

LESSONS SESSIONS

lear

n pi

ano

p. lessons

frustrated piano learners

P. Sessions

newly-inspired piano players

FROM TO

epidemic of regretful piano quitters

population of musical dream-livers

Okay, but how do we tell them to quit lessons and

switch to Playground Sessions?

I’m Quitting Piano!

Awareness

I want PS!

Teens who want to quit piano

MOM / DAD

Teen’s Journey

Teens make the switch to Playground Sessions

CURRENT BEHAVIOR DESIRED RESPONSE

Easy enough, right?

I’m Quitting Piano!

Awareness

I want PS!

Teens who want to quit piano

Teen’s Journey

Teens make the switch to Playground Sessions

CURRENT BEHAVIOR DESIRED RESPONSE

NOT QUITE.

So, let’s plan for the parental hurdle.

These teens can’t (successfully) quit lessons and switch to PS without

their parent’s permission and money.

I’m Quitting Piano!

Awareness

I want PS! Research Buying

Moment

Teens who want to quit piano

MO

M /

DAD

Teen’s Journey Parent’s Journey

Make successful switch to Playground Sessions

CURRENT BEHAVIOR DESIRED RESPONSE

Teen Digital Ecosystem1. SHOULD I QUIT PIANO?

Twitter

Search

YouTube ads

Teen Digital Ecosystem2. AWARENESS

Twitter

Search

YouTube ads

Owned Social

Website

Music Blogs

Teen Digital Ecosystem3. WILL MOM/DAD BUY IT?

Twitter

Search

YouTube ads

Owned Social

Website

Music Blogs

Microsite

Mom/Dad Digital Ecosystem 4. RESEARCH

Twitter

Search

YouTube ads

Owned Social

Website

Music Blogs

Microsite Email

Website

Search

Other Parents

Mom/Dad Digital Ecosystem 5. BUYING MOMENT

Twitter

Search

YouTube ads

Owned Social

Website

Music Blogs

Microsite Email

Website

Search

Other Parents

Point of Sale

What could some of these ideas look like?

Search

YouTube Tutorial Hijack (Banners & In-Stream Ads)

Engaging Quitters/Complainers on Twitter

(See also: hundreds of relapsed quitters tweeting about #regrets)

What will success look like?

product awareness

cool new tech toy

culturally-relevant, leader of piano lesson mutiny

customers

Bonus Super Success

COMPANY IS ENCOURAGING YOUR KIDS TOQUIT LESSONS… AND HELPS THEM DO IT!

PIANO TERRORISM?

Success can be measured too.

$200,000 Budget Breakdown

Microsite: Search: YouTube Ads: Banner Ads: Blogger Seeding: Potential Earned Media:

----------------------------Total Allocated: $125,000

$75,000 remaining to target first-time piano learners

$50,000$20,000$30,000$20,000

$5,000FREE

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