Analysis and Evaluation of a Hybrid Event - #ICCA13 - Casestudy Hybrid Conference session

Preview:

DESCRIPTION

Contact us via http://How-Can-I-Be-Social.com or @GHeijkoop Session WE02: Analysis and evaluation of a hybrid event - (CMP) Moderator(s): Gerrit Heijkoop, Executive Partner & Strategy Advisor Panel: Jennifer Salsbury, Senior Director, International, China National Convention Center, China-P.R. Noor Ahmad Hamid, Regional Director, ICCA Asia Pacific Regional Office, Malaysia Vichaya Soonthornsaratoon, Director of the Meetings, Incentive & Convention Department, Thailand Convention & Exhibition Bureau, Thailand Location: Yellow River Hall, Level 3, Shanghai Convention Center, China P.R. Date: November 6th, 2013 | 10:30 - 12:30 Format: In-depth case study workshop + round table discussions Audience: Primarily aimed at delegates without extensive expertise or experience in hybrid or virtual meetings Description: This year ICCA designed and ran a carefully designed two-hour Hybrid session at the RSMP in Amsterdam, with the assistance of specialists in this field, Gerrit Heijkoop, How Can I Be Social (HCIBS) and Gerdie Schreuders, LiveOnlineEvents BV. This session goes into great depth on all the different elements that are required to set up a successful session of this kind: specialised marketing, website design, social media, involvement of and engagement with offsite groups and individuals, incentives to join, session design, IT and AV requirements, and moderator and speaker briefings and behaviour. Such a hybrid event may look simple when you see it taking place on your computer, but it's actually surprisingly complex and has many opportunities to make disastrous mistakes. With input from the organisers and participants from both the live and virtual elements, this is the perfect introduction to anyone wanting to understand the most important general principles or needing practical advice to set and run their own hybrid events.

Citation preview

52nd ICCA Congress

International Congress and Convention Association .

#ICCA13

Analysis & Evaluation of a Hybrid Event

Ask your questions

Gerrit Heijkoop How Can I Be Social (HCIBS)

Twitter: @HCIBS or @GHeijkoop

Facebook: /HCIBS

Email: Gerrit@HCIBS.com

Vichaya Soonthornsaratoon Jennifer Salsbury Noor Ahmad Hamid Thailand Convention & Exhibition Bureau

China National Convention Center

ICCA Asia Pacific Regional Office

why

Mieke van Loenen Director of events, ICCA

“In advance I was not sure of what to expect, but there was so much positive energy! It brought people closer together, which really suits the values of our brand”

Let’s have a look …

Definition hybrid event An event with both live participants as remote participants.

Where do you stand?

“I have particpated in an event as an ‘online delegate’”

Agree Disagree

“I will be involved in hybrid events in the future”

Agree Disagree

Agree Disagree

“I will be involved in hybrid events in the future” 70%

MPI Hybrid Meeting Survey - Sept, 2012 - 1,800 respondents

During session at #ICCA13:

100%

#ICCAbidding July 2013

Day 1 Day 3 Day 2 Amsterdam, Netherlands

Day 2 Day 1 Bangkok, Thailand

Beijing, China P.R.

Offices

Mobiles

Program(s) at a glance

Hybrid bidding sem

inar

Program(s) at a glance

After-Show Pre-Show LIVE Interactive session

1. Welcome by virtual hosts

2. Martin Sirk, CEO ICCA & moderator

3. Do’s & Don’ts in bidding, 2 panelists (clients)

1. Bidding story by panelist

2. Mieke van Loenen, events director ICCA

3. RSMP experience, 2 live delegates

4. Martin Sirk, CEO ICCA & moderator

5. Closing by virtual host

Why??

1703 Views

5293 Views

“Het online ontsluiten van bijeenkomst leidt

tot minder deelnemers”

Why stay local, when you go global?

Compare the numbers ICCA RSMP live

• 152 delegates • 37 countries • 80 in session

#ICCABidding online • 604 viewers • 75 countries • 171 chat & 119 Twitter • 521 messages • 42.210 reached • 12 high quality videos

Why participate virtually?

15%

15%

20%

25%

45%

50%

55%

0% 10% 20% 30% 40% 50% 60%

Live discovery

Prefer virtual attendance

Watched recording

No time to travel

Cost of event

Can't leave office

Travel costs

MPI Hybrid Meeting Survey - Sept, 2012 - 1,800 respondents

Why NOT?

“Releasing content online will lead to

less live participants”

50% is afraid

of ‘cannibalisation’

During session at #ICCA13:

20%

“So if Lazy Larry stays home and watches every speech online and takes notes.... he'll come away with some good nuggets of information.

But if Friendly Freddy actually goes to the conference, and even misses a few of the sessions because he's hungover....., he will still get more out of the conference than Lazy Larry because he's at the conference mingling, making friends, going out to breakfast/lunch/dinner with all the other nerds at the conference and building up a network of like-minded people.” Source: Neville Medhora

List the benefits of a hybrid event

#exercise

Benefits are clear! 1. Larger reach

2. More interaction with audience

3. Sponsor opportunities

4. Reduces CO2 & travel costs

5. Huge pile of promotion material

how

What does it take?

Marketing

People

Design

Budget

What does it take?

Marketing

People

Design

Budget

Design: two experiences Live participant • Plenary

• Parallell

• Workshops

• Activities

• Networking

Online participant • Listen & Watch

• Interviews

• Exercises

• Breaks

• Networking

Design: two experiences

Which consequences has a ‘double design’ for you?

#exercise

1. As organizer 2. As venue 3. As sponsor 4. …

What does it take?

Marketing

People

Design: two experiences

Budget

• Technical manager

• Production manager

• Meeting planner

• Trainer

• Marketing manager MPI Hybrid Meeting Survey - Sept, 2012 - 1,800 respondents

People: hybrid event team

Online Presenter Online Moderator

People: hybrid event team

What does it take?

Marketing

People: new roles

Design: two experiences

Budget

Marketing: upside down effort

Marketing: upside down effort

What does it take?

Marketing: upside down effort

People: new roles

Design: two experiences

Budget

Budget: what does hybrid cost?

MPI Hybrid Meeting Survey - Sept, 2012 - 1,800 respondents

1% 2%

6%

8%

10%

30%

42%

Decor Internet

Content

Consultancy

Virtual platform

Streaming Services

Video production

Budget: what does hybrid cost? 7%: €1.000

13%: €2.000

10%: €1.500

27%: €4.000

7%: €1.000

20%: €3.000

17%: €2.500

Decor & other

Internet

Content

Consultancy & Production

Virtual platform

Streaming Services

Video production

ICCA RSMP Hybrid session, July 2013 - HCIBS

What does it take?

Marketing: upside down effort

People: new roles

Design: two experiences

Budget: €15.000 + …

what

Lesson’s learned:

#reflection apply to your own situation

Before we go …

I am going to …

Please, remember the survey …

send feedback & ask questions

gerrit@hcibs.com