The secret of succesful Appraisals & Performance Management

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Creating succesful performance reviews and appraisals is not magic or an accident! It's the result of studying what works in practice! Who is responsibe for what? If managers are responsible for everything you cannot be surprised if, to quote a client of ours ' they run screaming in the other direction'. There is a better way...

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Copyright 3C Associates Ltd | info@3cperform.co.uk | T: +44 (0) 1491 411 544

The Secret of Successful Performance Management

with Go Perform

A WHOLE organisation approach

Hedda Bird, BSc MBAManaging Director, 3C

Copyright 3C Associates Ltd | info@3cperform.co.uk | T: +44 (0) 1491 411 544

Start with WHY?

Copyright 3C Associates Ltd | info@3cperform.co.uk | T: +44 (0) 1491 411 544

WHY are performance reviews so hard?

Why does everyone blame HR for lousy performance reviews?

Why do we bother with trying to make them work?

Copyright 3C Associates Ltd | info@3cperform.co.uk | T: +44 (0) 1491 411 544

WHY BOTHER with Performance Management?

It’s hard work

It’s not very sexy!

Copyright 3C Associates Ltd | info@3cperform.co.uk | T: +44 (0) 1491 411 544

You bother because you know …

Employees who •Understand what is expected of them•Feel challenged and stretched•Are recognised for their full contribution ……….

are •HAPPIER•MORE PRODUCTIVE•MORE ENGAGED

Copyright 3C Associates Ltd | info@3cperform.co.uk | T: +44 (0) 1491 411 544

You’ve tried… • NEW FORMS• MANAGER TRAINING• NEW PROCESS

• MORE MANAGER TRAINING

• NEW SYSTEMS

• YET MORE MANAGER TRAINING

After all

‘Managers are at the heart of

Performance Management’

Aren’t they?

Copyright 3C Associates Ltd | info@3cperform.co.uk | T: +44 (0) 1491 411 544

So why

isn’t it

working?

Copyright 3C Associates Ltd | info@3cperform.co.uk | T: +44 (0) 1491 411 544

Managers ARE at the heart of performance management

But that’s not the

WHOLE STORY

Copyright 3C Associates Ltd | info@3cperform.co.uk | T: +44 (0) 1491 411 544

We know what works because we have

seen it SUCCEED over and over again

A WHOLE ORGANISATION

APPROACH

Copyright 3C Associates Ltd | info@3cperform.co.uk | T: +44 (0) 1491 411 544

There are three distinct stakeholder groups who MUST be involved,

alongside you, the HR or OD Professional, facilitating from the centre

Copyright 3C Associates Ltd | info@3cperform.co.uk | T: +44 (0) 1491 411 544

With Go Perform’s

Whole Organisation Approach

It isn’t just about the manager…

Copyright 3C Associates Ltd | info@3cperform.co.uk | T: +44 (0) 1491 411 544

YOU need to know

• What great performance reviews look like

• How your organisation stacks up

Copyright 3C Associates Ltd | info@3cperform.co.uk | T: +44 (0) 1491 411 544

The

3C Audit of Performance Management will provide the information

Our Analysis will show you

what is working well

AND

Where you can make the most difference now

Copyright 3C Associates Ltd | info@3cperform.co.uk | T: +44 (0) 1491 411 544

Our Recommendations …

We •benchmark current practice against the best

•recommend action that will make a difference

•use our expertise to design a programme that

works for you

Copyright 3C Associates Ltd | info@3cperform.co.uk | T: +44 (0) 1491 411 544

THE STAKEHOLDERS

The senior team:

It’s all about

walking the talk

Copyright 3C Associates Ltd | info@3cperform.co.uk | T: +44 (0) 1491 411 544

You know that……Senior Managers often think Performance Reviews:

•Are for everyone else ( not them!)

•Are an HR process and not about business performance

•Are PINK and FLUFFY

Copyright 3C Associates Ltd | info@3cperform.co.uk | T: +44 (0) 1491 411 544

Our unique engagement workshop for senior leaders establishes

Performance Management as

A BUSINESS & LEADERSHIP

ISSUE

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So the senior team DESIRE the OUTCOME of effective Performance Management…

•Everyone does WHAT the organisation needs them to do

•In the WAY the organisation wants them to do it

Copyright 3C Associates Ltd | info@3cperform.co.uk | T: +44 (0) 1491 411 544

STAKEHOLDERS

Employees:

The ‘LIGHT BULB’ moment!

Copyright 3C Associates Ltd | info@3cperform.co.uk | T: +44 (0) 1491 411 544

Because too many employees think

‘Performance isn’t my responsibility’

‘My manager runs the performance review’

‘I just work here’

Copyright 3C Associates Ltd | info@3cperform.co.uk | T: +44 (0) 1491 411 544

WE ENGAGE EVERYONE

YESEVERYONE

Copyright 3C Associates Ltd | info@3cperform.co.uk | T: +44 (0) 1491 411 544

Using our proven theatre based engagement we create the

‘light bulb’ moments

I OWN MY PERFORMANCE

for employees and managers together

Copyright 3C Associates Ltd | info@3cperform.co.uk | T: +44 (0) 1491 411 544

STAKEHOLDERS

The Managers:Now that the senior team lead

performance and the employees are taking their share of

ownership…

Copyright 3C Associates Ltd | info@3cperform.co.uk | T: +44 (0) 1491 411 544

...Managers start to believe they can do their job which is

MANAGING PERFORMANCE

Copyright 3C Associates Ltd | info@3cperform.co.uk | T: +44 (0) 1491 411 544

Managers are at the

HEART

of Performance Management

Copyright 3C Associates Ltd | info@3cperform.co.uk | T: +44 (0) 1491 411 544

But they AREN’T responsible for

EVERYTHING!

Copyright 3C Associates Ltd | info@3cperform.co.uk | T: +44 (0) 1491 411 544

The whole organisation approach

SUPPORTS MANAGERS because EVERYONE understands

•managers MANAGE performance, •employees OWN performance

TRAINING becomes a great investment:

an essential part of a coherent solution

Copyright 3C Associates Ltd | info@3cperform.co.uk | T: +44 (0) 1491 411 544

Now it’s a SIMPLER, EASIER job for managers to

•Make a reasoned assessment of performance

• Give good quality feedback

•Guide future work in the right direction

Copyright 3C Associates Ltd | info@3cperform.co.uk | T: +44 (0) 1491 411 544

The outcome of the

WHOLE ORGANISATION APPROACH

Is that

MANAGERS can DELIVERthe results you need

Copyright 3C Associates Ltd | info@3cperform.co.uk | T: +44 (0) 1491 411 544

We KNOW it works because we

•STUDY the RESEARCH

•ANALYSE our CLIENT EFFECTIVENESS

•Set targets to IMPROVE CLIENT OUTCOMES

Copyright 3C Associates Ltd | info@3cperform.co.uk | T: +44 (0) 1491 411 544

And we use our KNOWLEDGE to help our CLIENTS SUCCEED

Copyright 3C Associates Ltd | info@3cperform.co.uk | T: +44 (0) 1491 411 544

WHY BOTHER with Performance Management?

Because done well employees are

HAPPIER

MORE PRODUCTIVE

MORE ENGAGED

Copyright 3C Associates Ltd | info@3cperform.co.uk | T: +44 (0) 1491 411 544

The secret of successful Performance ManagementContact us now to discuss how it can work for your

WHOLE organisation – T: 01491 411 544

E: info@3cperform.co.uk

Go Perform 3C’s flagship programme for the whole organisation