Test ...your cognitive biases! v1

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Oana Juncu @ojuncu www.coemerge.com

Test … Your Cognitive Biases

A journey into our understanding of things and how it impacts what we do

Oana Juncu @ojuncu www.coemerge.com

Oana Juncu @ojuncu www.coemerge.com

Reality

Oana Juncu @ojuncu www.coemerge.com

Reality Unknown

The Survival Instinct

Brain is a brilliant lazy machine

The Curse Of Knowledge

The test BA

50% Unknown

Attribution bias

Confirmation bias

E 6 7 J

Status Quo bias

? ? ?

A choice…A disease will kill 6000 people if we do nothing. We can pick a choice among 2 plans:

Plan A : 2000 people will be saved

Plan B : all people have a chance to be saved , but there is a chance out of three that all people 6000 will be saved , and 2 chances out of three that all people die

Loss Aversion BiasEndowment

effect

From Reality To Obvious

ExperienceRelevant to Needs

Assumptions

Obvious

RealityCredits to Dave Gray - Liminal Thinking

From Reality To Obvious

ExperienceRelevant to Needs

Assumptions

Obvious

RealityCredits to Dave Gray - Liminal Thinking

THE GAP

Self-Sealing Bubble of Beliefs

We test it here

Oana Juncu @ojuncu www.coemerge.com

A CAT

Oana Juncu @ojuncu www.coemerge.com

Language is an abstraction Code is another one

Oana Juncu @ojuncu www.coemerge.com

What you see is never

what you get

WYSINWYG

Oana Juncu @ojuncu www.coemerge.com

… test your software wet

Oana Juncu @ojuncu www.coemerge.com

Tell the Actual Color Not The Words

Oana Juncu @ojuncu www.coemerge.com

A CHAIR

Oana Juncu @ojuncu www.coemerge.com

Oana Juncu @ojuncu www.coemerge.com

Test the Reality rather than

Test the Obvious

Oana Juncu @ojuncu www.coemerge.com

The Learning Journey

Express an Opinion

Access Your Ignorance

“The only way I can discover my own inner reality is to learn to distinguish what I know from what I assume I know, from what I

truly do not know.”

Ed Schein

The art of asking question

Open Questions Clean Language

Listen to understand it, rather than

listen to answer it

Clarification By Example

Clean Language

What is a “cat” like for you?

Learning Journey … Sheet

Access Your IgnoranceIntention

What do I want to explore about it ?

Assumptions check

What do I want to clarify about it ?

LearningsDiscovery

What did I found out that is surprising about it ?

Building relationshipNew Perspective

What new relation I have with the reality context?

Oana Juncu @ojuncu www.coemerge.com

What did you discover &

How will you use it ?

Oana Juncu @ojuncu

www.coemerge.com

• « Descartes Error », Antonio Damasio

• «  »Judgment under Uncertainity  : Heuristic and Biases » ,Daniel Kahneman & Amos Tversky

• « Petite Philosophie de nos erreurs quotidiennes » , Luc de Brabandère

• « The Public Speaker Confessions » , Scott Berkun

• “Leading from The Emerging Future” - U Theory - Otto Scharmer

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