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Sampark Arena, 17/3, Mathura Road |Faridabad - 121002| Dist: Faridabad (Haryana) | India |
( Phone No.: 91 129 3214227 |7 Fax: +91 129 4073226|*: info@silpl.com
Organization Barriers
•Attitude of Superiors • Fear of challenge of authority• Lack of time • Lack of awareness •Unwillingness of Juniors to communicate
Listening Skills“If we were supposed
to talk more than listen, we would have
been given two mouths and one
ear !”
( Mark Twain )
• Understand body language•Make eye contact• Suspend judgment• Keep an open mind• Hear the person out• Do not react to emotive words
Being Active Listeners…
JOHARI WINDOWS
Developed by Joseph Luft and Harry Ingham
(University of California)in the year 1955
JOHARI Derived from their First Names
( Jo + Harry )
JOHARI WINDOWSA Simple Effective Tool
for illustrating and improving
self-awareness and mutual understanding between individuals
within a group / between Groups .
JOHARI WINDOWS
OPEN AREA
BLIND AREA
HIDDEN AREA
UNKNOWN AREA
BLIND SELF : Not known to
Self but known to others.
PRIVATE SELF :Known to Self but
not to others.
UNKNOWNSELF :
Not known to Self or others.
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