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The presentation provides the background for "The Drama Game”. Integrate your customers by casting them in a Quest story with your product dev team as one of the characters. “The Drama Game” is a story telling game to create within all stakeholders - customer & project team - a shared understanding of crucial situations ("incidents") happened in a product development project. You should play the game during your project in retrospectives or as post-mortem analysis after.
Citation preview
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Mickey Thurman – Creative Commons Attribution License – http://www.flickr.com/photos/hokyumgrl/3249057879/
Michael Tarnowski
Boom, Belgium, 13. June 2014
Drama Babe!Open Up your Customer’s Drama Stage
The Presentation
Presented at #WisP14
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Preamble
– Creative Commons Attribution License – http://www.toonpool.com/cartoons/king%20queen%20nicer%20frog_50198
… says the Customer to the Product
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Preamble
– Creative Commons Attribution License – http://www.toonpool.com/cartoons/king%20queen%20nicer%20frog_50198
… “How do I get as Provider this Customer Quote?”
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Preamble
– Creative Commons Attribution License – http://www.toonpool.com/cartoons/king%20queen%20nicer%20frog_50198
… The Answer is simple…
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Jeffrey Beall – Creative Commons Attribution License – http://www.flickr.com/photos/denverjeffrey/5636579214/
“Drama Babe! – Open your Customer’s Drama Stage”
Tell your Product Development as Drama Story
Make your Customer to a Character – if possible to the Hero – of the Story
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Once upon a Time
Tara Hunt – Creative Commons Attribution License – http://ow.ly/xLvvl
Once upon a Time…
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Something totally different
Faruk Ates – Creative Commons Attribution License – https://www.flickr.com/photos/kurafire/9211378484
There was a Product Manager Joe…
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Desperately Fighting Customer Attention
Koen Cobbaert – Creative Commons Attribution License – https://www.flickr.com/photos/koencobbaert/3993556784
…desperately fighting for Customer’s Attention
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Painfully Struggling for Customer Relationship
hojusaram – Creative Commons Attribution License – https://www.flickr.com/photos/hojusaram/2527256358
…painfully struggling for Customer Relationship
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Intensely Striving for Product Vision
…intensely striving for Product Vision
Cedric_Ramirez – Creative Commons Attribution License – https://www.flickr.com/photos/44736910@N03/5564432886
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The Idea
Dennis Wilkinson – Creative Commons Attribution License – http://ow.ly/xLwM6
Suddenly Joe strokes a brilliant idea
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Tell your Story
Wade M – Creative Commons Attribution License – https://www.flickr.com/photos/wadem/2901137499
Joe will tell the Story of his “Personal Journey”of his Product and of his Customers
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Journey as a Metaphor
Alice Popkorn – Creative Commons Attribution License – https://www.flickr.com/photos/alicepopkorn/3377110664
The Story of Joe’s “Journey” with Joe’s Product and Customers
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Ancient Storylines
Jay Park – Creative Commons Attribution License – https://www.flickr.com/photos/jayparkphotography/12675780663
Ancient Storylines and Journey Maps come across Joe’s mind
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Ancient Storylines
Jay Park – Creative Commons Attribution License – https://www.flickr.com/photos/jayparkphotography/12675780663
Joe knows these Maps from Product Design and Lean
Value Stream Maps
Process Maps
Product Flow Maps
Consumption Maps
UX / Customer Journey Maps
Journey Maps
Empathy Maps
…
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Value Stream Maps
Value Stream Map
– Creative Commons Attribution License – http://www.conceptdraw.com/solution-park/business-value-stream-mapping
Visualize for a manufacturing plant the material and information flow required to deliver a product / service to customers.
Analyse and identify the process improvement opportunities that are available (“Theory of Constraints”)
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Process Maps
Process Map
Pete Abilla – Creative Commons Attribution License – http://www.shmula.com/process-cycle-efficiency-pce/330/
Process Cycle Efficiency:
Maps the process
Identifies the Value-added steps, non-value added steps, and the non-value added but necessary steps
Overall cycle time: 182 + 678 = 860 sec.Process Cycle Efficiency: 182/860 = .21, or 21%
Only 21% of the process above is considered value-added to the customer.
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Pete Abilla – Creative Commons Attribution License – http://www.lean.org/Common/LexiconTerm.aspx?termid=332
Product Flow Maps
A diagram of the path taken by a product as it travels through the steps along a Value Stream
Viewing data to visualize possible flows through systems
Flows appear like noodles, hence the coining of this term
Product Flow Maps
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Consumption Maps
Pete Abilla – Creative Commons Attribution License – http://www.shmula.com/lean-consumption-a-summary/2808/
Shows resource consumptions (in a Lean environment)Consumption Maps
Steps necessary to register a car or motorized vehicle
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UX / Customer Journey Maps
Roberta Tassi, – Creative Commons Attribution License – http://www.servicedesigntools.org/tools/8
UX / Customer Journey Maps
Illustrates customers’ processes, needs, and perceptions throughout their relationships with a company, or service(s)
Nails down customer / user personas
Creates customer stages
Identifies Customers’ goals
Identifies touch-points
Leverages data and time frames when possible
Lists what teams are involves and how much effort is required10 Tips for Creating a Customer Journey MapImproving UX with Customer Journey MappingCX Journey Mapping Toolkit
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Business901.com – Creative Commons Attribution License – http://business901.com/value-stream-mapping/mapping-personas/
Views perspective of stakeholders
Identifies how to improve what stakeholders see, hear, think, gain, and are challenged by
Empathy Maps
Empathy Maps
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Something totally different
Faruk Ates – Creative Commons Attribution License – https://www.flickr.com/photos/kurafire/9211378484
But Joe is looking for something different, something…
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To connect Customer with Product
Faruk Ates – Creative Commons Attribution License – https://www.flickr.com/photos/kurafire/9211378484
…totally different.
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To connect Customer with Product
Faruk Ates – Creative Commons Attribution License – https://www.flickr.com/photos/kurafire/9211378484
…something to bound the Customer to His Product emotionally
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To get the Customer on board
Faruk Ates – Creative Commons Attribution License – https://www.flickr.com/photos/kurafire/9211378484
…something to get the Customer on board right from the beginning
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Joe starts his Journey
92YTribeca – Creative Commons Attribution License – https://www.flickr.com/photos/92ytribeca/4700494462/in/faves-58564123@N05/
Joe takes his Decision
Joe accepts to leave his Comfort-Zone
Joe decides to start his own “Quest – Journey”
Joe wants to get his Customer as Active Do-ers on board
And Joe decides to tell his Product Development as Joined Story together with his Customer
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To get the Customer on board
Faruk Ates – Creative Commons Attribution License – https://www.flickr.com/photos/kurafire/9211378484
Product Design – Innovation Games: “Buy Me a Feature”, “Hot Tube”, “Worst Nightmare” – LEGO Serious Plays
Product Requirements Gathering Workshops – Innovation Games: “Prune the Product Tree” – LEGO Serious Plays
Product Release Planning – Customer is continuously involved in all time schedules, resource allocations, and other prioritisations.
Product Retrospectives – Customer is continuously part of all Feedback rounds during Release Rollouts
Joe thinks about how to integrate his Customer into Product Development best
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Innovation Games
Ways to integrate the Customer into Product Development: Product Design Workshops with Innovation Games
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Innovation Games
Me and My Shadow: discover hidden needs by carefully observing what customers actually do with your products.
Buy a Feature: customers work together to purchase their most desired features.
Product Box: customers work individually or in small teams to create and sell their ideal product.
Give Them a Hot Tub: customers provide feedback on outrageous features to establish what is truly essential.
Ways to integrate the Customer into Product Development: Product Design Workshops with Innovation Games
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Innovation Games
Spider Web: participants work individually or in small teams to create vivid pictures of how your products and services fit into their world.
Remember the Future: understand your customers’ definition of success by seeing how they shape their future. (This game is related with Future Perfect from Agile Coaching)
Start Your Day: participants collaboratively describe when, how, and where they use your product(s). Participants describe their daily, weekly, monthly, and yearly events related to their use of a product.
Show and Tell: customers describe the most important artifacts produced by your system to you and other customers.
The Apprentice: an engineer or product developer uses the product as an end-user.
Ways to integrate the Customer into Product Development: Product Design Workshops with Innovation Games
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Innovation Games20/20 Vision: customers negotiate the relative importance of such things as product features, market requirements, and product benefits.
Prune the Product Tree: customers work in small teams to shape the evolution of your products and services.
Speed Boat: customers identify their biggest pain points with your products and services.
My Worst Nightmare: Discover hidden and/or unconsidered worst-case scenarios to develop better understanding and planning.Participants imagine and draw a caricature of their “worst nightmare” related to the product or service that you’re researching.
Ways to integrate the Customer into Product Development: Product Design Workshops with Innovation Games
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LEGO Serious Play
Ways to integrate the Customer into Product Development: Product Design Workshops with LEGO Serious Play
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Joe meets new People
Gueorgui Tcherednitchenko – Creative Commons Attribution License – https://www.flickr.com/photos/spacelion/432296604
Joe meets on his Quest with embedding his Customer new People – him well-disposed and others…
Enemies show Joe Resistance and opposition to his New Endeavour
Antagonists mirror Joe’s Darkest Side and force him to the Final Fight
New Friends and Companions support Joe
Mentors, facilitates, and guide Joe
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The Mentor
Josh Jensen – Creative Commons Attribution License – https://www.flickr.com/photos/jwjensen/3912747036
Luckily, Joe’s best Friend – George – is a well-known Actor
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The Mentor
Josh Jensen – Creative Commons Attribution License – https://www.flickr.com/photos/jwjensen/3912747036
And Joe can gain George as his Mentor
George teaches Joe the basics about Story Telling:
Stories are like Myths, Legends, Fairy Tales and Theatre Plays
Stories have a common "Dramatic Structure"
Stories follow a “Dramatic Bow”
Stories have certain sets of Characters – “Personas”
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Narrative Structure
Patrice Ouellet – Creative Commons Attribution License – https://www.flickr.com/photos/patrice-photographiste/14162884595
George teaches Joe the Dramatic Arc of a Hero Quest
Resolution
Journey
Mentor & New Companions
Challenges & Adventures
The Hero is suddenly forced to leave his acquainted Setting he lived in (“Old World”) – Something he is missing
To find the missing link The Hero goes on a Journey – The QuestHe stands Challenges, Adventures, meets his Mentor and new Friends He gains Honour, Wealth and the Virgin
The Hero Changes the “old world” with his new Experiences and Values
Hero
Setting
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Narrative Structure
Patrice Ouellet – Creative Commons Attribution License – https://www.flickr.com/photos/patrice-photographiste/14162884595 | Jens Otto Lange, Thomas Stegmann
… and George teaches Joe the Similarity to Service Design
Resolution
Journey
Mentor & New Companions
Challenges & Adventures
Find it
Get it
Use it
Feel it
Hero
Setting
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Narrative Structure
Patrice Ouellet – Creative Commons Attribution License – https://www.flickr.com/photos/patrice-photographiste/14162884595
1) Stay in the Familiar World
2) See The New World / Adventures are Calling
3) Denying the Call
4) Encountering the Mentor
5) Crossing the Border
6) Proves, Allies, and Enemies
8) Fight the Dragon
9) The Reward / Seizing the Sword
10) The Return
11) Renewal / Metamorphosis
12) Return with The Elixir
7) Encroachment to Deepest Hell
George explains Joe the Narrative Structure Step for Step…
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Narrative Structure
Patrice Ouellet – Creative Commons Attribution License – https://www.flickr.com/photos/patrice-photographiste/14162884595
George explains Joe the Narrative Structure Step for Step…
1) Stay in the Familiar World
Stay in the Familiar World
The world the Hero lives in is for him acquainted and familiar
However he miss’ something
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Narrative Structure
Patrice Ouellet – Creative Commons Attribution License – https://www.flickr.com/photos/patrice-photographiste/14162884595
1) Stay in the Familiar World
2) See The New World / Adventures are Calling
See The New World – Adventures are Calling
The Hero is shown the New World
An undisguised view of new Possibilities
Adventures are Calling him
George explains Joe the Narrative Structure Step for Step…
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Narrative Structure
Patrice Ouellet – Creative Commons Attribution License – https://www.flickr.com/photos/patrice-photographiste/14162884595
1) Stay in the Familiar World
2) See The New World / Adventures are Calling
3) Denying the Call
Denying the Call
The Hero hesitates, he frightens to start the Journey
He doesn’t want to leave his Comfort-Zone
His “Internal Guards” back him off
George explains Joe the Narrative Structure Step for Step…
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Narrative Structure
Patrice Ouellet – Creative Commons Attribution License – https://www.flickr.com/photos/patrice-photographiste/14162884595
1) Stay in the Familiar World
2) See The New World / Adventures are Calling
3) Denying the Call
4) Encountering the Mentor
Encountering the Mentor
The Mentor’s knowledge supports the Hero’s development
The Mentor demands and facilitates the Hero
The Mentor knows both, the Old World and the New World as well
The Mentor serves as mediator between both
George explains Joe the Narrative Structure Step for Step…
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Narrative Structure
Patrice Ouellet – Creative Commons Attribution License – https://www.flickr.com/photos/patrice-photographiste/14162884595
1) Stay in the Familiar World
2) See The New World / Adventures are Calling
3) Denying the Call
4) Encountering the Mentor
5) Crossing the Border
George explains Joe the Narrative Structure Step for Step…
Crossing the Border
The Hero takes courage
He takes first steps to cross the border to the New World
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Narrative Structure
Patrice Ouellet – Creative Commons Attribution License – https://www.flickr.com/photos/patrice-photographiste/14162884595
1) Stay in the Familiar World
2) See The New World / Adventures are Calling
3) Denying the Call
4) Encountering the Mentor
5) Crossing the Border
6) Tests, Allies, and Enemies
Proves, Allies, and Enemies
The Worlds turn to “Good” or “Evil”
Hero has to realise who is Friend who is Enemy
Hero experiments with his role
Hero learns New World’s New Rules
George explains Joe the Narrative Structure Step for Step…
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Narrative Structure
Patrice Ouellet – Creative Commons Attribution License – https://www.flickr.com/photos/patrice-photographiste/14162884595
1) Stay in the Familiar World
2) See The New World / Adventures are Calling
3) Denying the Call
4) Encountering the Mentor
5) Crossing the Border
6) Tests, Allies, and Enemies
7) Encroachment to Deepest Hell
Encroachment to Deepest Hell
Hero sees complete situation crystal clear
Hero is facing his greatest Antagonist
Hero identifies his greatest Enemy
George explains Joe the Narrative Structure Step for Step…
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Narrative Structure
Patrice Ouellet – Creative Commons Attribution License – https://www.flickr.com/photos/patrice-photographiste/14162884595
1) Stay in the Familiar World
2) See The New World / Adventures are Calling
3) Denying the Call
4) Encountering the Mentor
5) Crossing the Border
6) Proves, Allies, and Enemies
8) Fight the Dragon
7) Encroachment to Deepest Hell
Fight the Dragon
Turn point and greatest Change of the Story
It’s a life-or-death struggle – All or Nothing
Hero is faced his own most Demonic Shadow, his most darkest Side
George explains Joe the Narrative Structure Step for Step…
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Narrative Structure
Patrice Ouellet – Creative Commons Attribution License – https://www.flickr.com/photos/patrice-photographiste/14162884595
1) Stay in the Familiar World
2) See The New World / Adventures are Calling
3) Denying the Call
4) Encountering the Mentor
5) Crossing the Border
6) Proves, Allies, and Enemies
8) Fight the Dragon
9) The Reward / Seizing the Sword
7) Encroachment to Deepest Hell
The Reward / Seizing the Sword
Celebrate and Cheer after the battle and struggle boisterously
Hero feels his own Confidence
Hero recognises what he wants to do in the future
George explains Joe the Narrative Structure Step for Step…
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Narrative Structure
Patrice Ouellet – Creative Commons Attribution License – https://www.flickr.com/photos/patrice-photographiste/14162884595
1) Stay in the Familiar World
2) See The New World / Adventures are Calling
3) Denying the Call
4) Encountering the Mentor
5) Crossing the Border
6) Proves, Allies, and Enemies
8) Fight the Dragon
9) The Reward / Seizing the Sword
10) The Return
7) Encroachment to Deepest Hell
The Return
Hero returns in his Old World to clean up, to gain the Maid
He returns with new Experiences and Insights
George explains Joe the Narrative Structure Step for Step…
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Narrative Structure
Patrice Ouellet – Creative Commons Attribution License – https://www.flickr.com/photos/patrice-photographiste/14162884595
1) Stay in the Familiar World
2) See The New World / Adventures are Calling
3) Denying the Call
4) Encountering the Mentor
5) Crossing the Border
6) Proves, Allies, and Enemies
8) Fight the Dragon
9) The Reward / Seizing the Sword
10) The Return
11) Renewal / Metamorphosis
7) Encroachment to Deepest Hell
Renewal / Metamorphosis
Cleaning: all disturbing in the past belongs to Past
New Values and Norms triumph finally
George explains Joe the Narrative Structure Step for Step…
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Narrative Structure
Patrice Ouellet – Creative Commons Attribution License – https://www.flickr.com/photos/patrice-photographiste/14162884595
1) Stay in the Familiar World
2) See The New World / Adventures are Calling
3) Denying the Call
4) Encountering the Mentor
5) Crossing the Border
6) Proves, Allies, and Enemies
8) Fight the Dragon
9) The Reward / Seizing the Sword
10) The Return
11) Renewal / Metamorphosis
7) Encroachment to Deepest Hell
12) Return with The Elixir
Return with The Elixir
Hero integrates Experiences and Insights into daily live
He masters new daily challenges
George explains the Narrative Structure Step for Step…
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Narrative Structure
Patrice Ouellet – Creative Commons Attribution License – https://www.flickr.com/photos/patrice-photographiste/14162884595 Adam St.John Lawrence, Markus Hormess, Work•Play•Experience, Services Design boom-yeah-Yeah-Boom
George explains the “James Bond Method” of Service Design
Boom!
yeah!
Yeah!
Boom!Tell your Story like a James Bond Movie
Start with an impressive intro scene: Boom!
Arrange the following highlights in ascending order of power to build the
interest: yeah Yeah
End your story with a gigantic BOOM!
Possible Alternatives
“Boom! yeah, Yeah, BOOM!! Smile!”
“Boom! yeah, Yeah, BOOM!! Ahhh!”
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The Mentor
Josh Jensen – Creative Commons Attribution License – https://www.flickr.com/photos/jwjensen/3912747036
And George explains Joe how Stories share Emotions. By Characters, Props, Light
Each Story shares Emotions by:
Characters – the Hero, the Mentor, Friends and Supporters, the Enemies and Opponents
Lights, Props, and Music – both create empathy through paraphrasical response
Integrate all of them – if possible!
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Hero’s Quest
Alice Popkorn – Creative Commons Attribution License – https://www.flickr.com/photos/alicepopkorn/3633986606
Joe casts with George’s Help the Personas for his Story
The Hero. For his Journey the Hero leaves his acquainted World. He survives Adventures, fights with Dragons, finds new Friends, and rescues the Virgin.
The Mentor. The Mentor teaches, facilitates, and guides the Hero during the Quest.
Companions & Enemies. During the Quest the Hero differentiates between New Companions and Enemies.
The Dragon. The Hero has to stand several challenges and Fights – the next more dangerous than the previous. The Dragon is the metaphor for the Final Fight, a life-or-death Struggle – All or Nothing.
The Virgin. The Virgin, or The Princess, is the Happiness and Luck the Hero could achieve.
The Treasure. The Treasure is the metaphor for all Experiences, Learnings, Values and Norms the Hero meets at his Quest.
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Hero’s Quest
Alice Popkorn – Creative Commons Attribution License – https://www.flickr.com/photos/alicepopkorn/3633986606
The Hero’s Parents. The Hero’s Parents are a metaphor for all what the “Old World” represents: old Values, and old Norms. The Old World holds the Hero back, and shows Resistance to the New – the Change.
The Virgin’s Parents. The Virgin’s Parents are a metaphor for all what the “New World” represents: new Values, and new Norms. And the New World has Resistance as well – they want to keep and hide their Values.
Virgin’s Governance. The Governance is the “Internal Guard” of The Virgin. She keeps the Values and Norms of The New World up and holds The Virgin back to love The Hero too early.
The Jester / Hero’s Buddy. The Hero’s oldest pal, they know each other since the flask. The Jester takes nothing serious, he replies everything with a joke, he is open minded, and he pushes The Hero to go for the New again and again.
Joe casts with George’s Help the Personas for his Story
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xxxx
Jeffrey Beall – Creative Commons Attribution License – http://www.flickr.com/photos/denverjeffrey/5636579214/
The Stage is Yours – Tell Us Your Story!!
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Hero’s Quest
Alice Popkorn – Creative Commons Attribution License – https://www.flickr.com/photos/alicepopkorn/3633986606
Play the Drama Game – http://bit.ly/TheDramaGame
Play The Drama Game with your whole Team, all people and stakeholders involved: Product Designers, Architects, Developers, and most important Customer representatives
Play it at different times or milestones in your Product Development Life Cycle, e.g. in Retrospectives
Create a shared understanding of major events and incidents in your project
Publish the Stories, e.g. as a serialised novel in newsletters; you can even perform a Theater Play for marketing events
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Drama Game – Playing Material
Alice Popkorn – Creative Commons Attribution License – https://www.flickr.com/photos/alicepopkorn/3633986606
Play the Drama Game – http://bit.ly/TheDramaGame
Objectives
• Players – customers, dev team, architects, and QA, etc. – identify crucial events and incidents during product development.
• Players reflect their behaviour (personal feelings, thoughts, consequences, actions, and sayings) in these events and incidents (Personal Stories).Players reflect in the team switching of roles and value changes during the project.
• Unveiling hidden impediments.• Players create and communicate a common, sharable story, representing the
interpretations of all participants.
The goal of the game is to create a shared understanding of crucial situations ("incidents") happened in the product development life cycle.Play the game in retrospectives during your project or as post-mortem analysis after the project.
You can play it with unlimited many participants. As large-group game build teams by their responsibility: group of developers, group of customers, etc.
Duration 2h to 1 work day depending on # players and granularity of details
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Drama Game – Playing Material
Alice Popkorn – Creative Commons Attribution License – https://www.flickr.com/photos/alicepopkorn/3633986606
Play the Drama Game – http://bit.ly/TheDramaGame
Playing Instructions
Templates for Quest Events Labels
Templates for Character Stickers
Templates to Write Stories (Story Cards)
Templates for Game Board
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Drama Game – Playing Material
Alice Popkorn – Creative Commons Attribution License – https://www.flickr.com/photos/alicepopkorn/3633986606
Play the Drama Game – Playing Instructionshttp://bit.ly/TheDramaGame
You can play the game in two ways:
1. For a realistic correspondence to your real-world project pin a thick cord (2-3m) with pins / needles windingly on the wall / floor.Make the distances between pins corresponding to real-life time intervals of your project. Stick quest name tags to each.
2. If you do not want to play with needles and pins, use the Game board.
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Playing Instructions1. Sketch the Story: ...through a short retrospective select crucial real-life situations ("incidents")
happened in your actual product development:
• discuss with players the proper mapping of each incident to the symbolic quest marks (you can map multiple incidents to marks #6-#7);
• write the incident as headline (summary) on the associated name tag;• each player or team of players chooses a coloured twine.
2. Write the Drama Stories: ...for each mark of quest:
• describe from your point of view only for each incident, what you personally had observed, felt, thought, said, and heard in this situation; use the empathy map on the story card for collecting and clustering information;
• in case you play with teams, each team member writes her own story; create then a joined story;
3. Cast your Drama Stories: ...for all stories at a certain quest mark:
• discuss in the team which role character (including the "Treasure”) fits the story description best;• pin/paste the associated role stickers to the story card and beneath the quest mark in question;• each author team connects her role stickers of the current quest mark with one of the previous
quest mark by her coloured twine;Note: role assignments may switch since players switch their perspectives and motivations;
• update a record which characters enters the first time the “scene” incessantly.
4. Write the Common Story: ...combine all individual stories to a common, sharable Story.
5. Debrief: ...reflect in the team switching of roles and values changes during the project.
6. Publish: ...with the material collected write the Common Story. The Common Story should reflect all personas and their interpretation. Share the Common Story.
Alice Popkorn – Creative Commons Attribution License – https://www.flickr.com/photos/alicepopkorn/3633986606
Play the Drama Game – Playing Instructionshttp://bit.ly/TheDramaGame
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Drama Game – Playing Material
Alice Popkorn – Creative Commons Attribution License – https://www.flickr.com/photos/alicepopkorn/3633986606
Material
1 Game board
1 Rope (2-3 m)
12 Needles or pins
12 Name tags for the Quest
26 Character / Role stickers
13 Coloured twines
Play the Drama Game – Playing Materialhttp://bit.ly/TheDramaGame
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Quest Labels
Play the Drama Game – Names of Quest MarksPrint on pasteboard and cut out
1) Stay in the Familiar World
Incident: ……………………………
2) See The New World / Adventures are Calling
Incident: ……………………………
3) Denying the Call
Incident: ……………………………
4) Encountering the Mentor
Incident: ……………………………
5) Crossing the Border
Incident: ……………………………
6) Proves, Allies, and Enemies
Incident: ……………………………
8) Fight the Dragon
Incident: ……………………………
9) The Reward / Seizing the Sword
Incident: ……………………………
10) The Return
Incident: ……………………………
11) Renewal / Metamorphosis
Incident: ……………………………
7) Encroachment to Deepest Hell
Incident: ……………………………
12) Return with The Elixir
Incident: ……………………………
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Character / Role Stickers
Play the Drama Game – Character / Role StickersPrint 2 copies on pasteboard and cut out
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Sto
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Card
Role
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Team
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1) Stay in The Old World
2) See The New World / Adventures Call
3) Denying the Call
4) Encountering the Mentor
5) Crossing the Border
8) Fight the Dragon
9) The Reward / Seizing the Sword
10) The Return
11) Renewal / Metamorphosis
12) Return with The Elixir
7) Encroachment to Deepest Hell
6) Tests, Allies, and Enemies
Patr
ice O
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s://
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com
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Plays-In-Business.comFritz-Kalle-Str. 4 • D-65187 WiesbadenFon: +49-172-6915261 • Fax: + +49-3212-1312401 info@plays-in-business.com • www.plays-in-business.com
Improvement is like playing – be enthusiastic and have funSoftware Process Improvement Consulting: ISO 15504, (SPiCe, AutomotiveSPiCE, CMMI (DEV, ACQ, SVR), ITIL, CobIT, Prince2Agile Coaching / Scrum CSM, Innovation & Product Management
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Hugh MacLeod, GapingvoidArt
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Questions? – Comments? – Interested in consultancy?
Drop me a note:info@plays-in-business.com
Or call me: +49-172-6915261 (mobil)
Twitter: @M_Tarnowski, @PlaysInBusinessFacebook: http://bit.ly/PiB-FBLinkedIn: http://bit.ly/MT-LinkdInXing: http://bit.ly/MT-XingSlideShare: http://bit.ly/MT-SShare
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Trained Innovation Games Facilitator Trained LEGO Serious Play Facilitator Management 3.0 certified Facilitator Certifed Scrum Master, Agile Coaching ISO 15504/Automotive SPiCE Assessor Requirements Engineering & Management
consultancy Quality Assurance & Management consultancy Project Management & Configuration Management
consultancyISO 15504 Assessor
Industrial Sectors:Automotive, Finance, Logistics & Public Transport, Defence & Aerospace, Aviation & Air Traffic, Management
Plays-In-Business.com
Plays-In-Business.com • Fritz-Kalle-Str. 4 • D-65187 Wiesbaden • Fon: +49-172-6915261 • Fax: + +49-3212-1312401info@plays-in-business.com • www.plays-in-business.com
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