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Billing Best Practices—
How to Make Billing a Breeze and
Collect More Money
888-432-1529 www.rocketmatter.comwww.rocketmatter.com www.lexcharge.com
888-432-1529 www.rocketmatter.com
Establishing better billing
practices is key to growth and
profitability!
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888-432-1529 www.rocketmatter.com
Billing Best Practices
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888-432-1529 www.rocketmatter.comwww.rocketmatter.com www.lexcharge.com
Step 1: Set up your invoice
templates
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Step 2: Enable invoice sharing for
your clients
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888-432-1529 www.rocketmatter.com
Step 3: Set up and apply taxes,
surcharges, and convenience fees
if necessary
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Step 4: Capture time automatically
with
Bill-As-You-Work technology
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888-432-1529 www.rocketmatter.com
Step 5: Schedule a cutoff period for
billing
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Step 6: Set up
your automated
payment emails
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Step 7: Run
your pre-bills
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Step 8: Run batch-billing
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Step 9: Set up recurring billing or
payment plans for AFA’s or clients
that are behind.
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888-432-1529 www.rocketmatter.com
Collections
Best
Practices
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Rules for collections start with your
initial agreement!
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Set a date that invoices are “Past
Due” and consider using interest
and discounts to incentivize
payment
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Designate milestones to call customers
regarding outstanding invoices
• Two days before “due date”
• One week past due
• Two weeks past due
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888-432-1529 www.rocketmatter.com
Consider hiring a Billing and
Collections Specialist
• Full Time Client Service Specialist
• Virtual Assistant
• Part-time Billing Assistant
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888-432-1529 www.rocketmatter.com
If you only take paper checks, what
does that say about your firm?
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Since 1974, The American Bar
Association has approved attorneys
accepting credit card payments for
their fees.
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888-432-1529 www.rocketmatter.com
Increase Payment Options
For Your Clients to
Increase Your Collections!
•Credit Cards
•e-Checks
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888-432-1529 www.rocketmatter.com
Payment Processing FAQs
What is the
process for
getting set up?
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Payment Processing FAQs
What is a base
rate?
What about
effective Rate?
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Payment Processing FAQs
How are processing fees collected?
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Payment Processing FAQs
How fast are
payments posted?
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To surcharge,
or not to
surcharge?
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888-432-1529 www.rocketmatter.com
Tips for choosing the right legal
payment processor
• Must understand the rules and regulations with
Trust and IOLTA accounts
• Must understand law firm’s workflow and how
payments will be taken
• Free Assessment & Personalized Service
• Understanding your base rate
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Technology Tools that Increase
Billable Time and Collections
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Q & Awww.rocketmatter.com www.lexcharge.com
888-432-1529 www.rocketmatter.com866-710-1845
Sign up for a free trial, no
credit card required!
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Want a free rate
analysis?Contact
adam@lexcharge.com
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Law Firm Payment Processing
Thank You!Adam Holden | adam@lexcharge.com
Nefra MacDonald | nefra@rocketmatter.com
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