The Quality Playbook

THE QUALITY PLAYBOOKTM

10 Crucial Steps for Building Quality & Safety ProgramsJohn Byrnes, MD, Clinical Associate Professor, MSU, College of Human Medicine

Founder & Sr. Partner, Byrnes Healthcare Group

MY BEST KEPT SECRETSFor Building Quality & Safety Programs

That Work

PART-TIME PHYSICIAN LEADERS

ORGANIZE YOUR ARMY

CMO

0.25

#1

YOU DON’T NEED A DATA VENDOR!

#2

Potentially Avoidable Costs

Complicaitons

Evidence Based Medicine

Over 50 Templates

MY TRUSTED ADVISORAnd She’s From Finance !

YOU DON’T NEED A DATA VENDOR!

ALL “CS” ON BOARD

A Source of Great STRENGTH for your program

#3

CURMUDGEON MANAGEMENTSeveral Tips

FOCUSthe 70/30 Rule

#4

COST SAVINGS

• high volume dx/procedures

• high volume complications

• variation - practice patterns

• readmissions*

• los

DEMONSTRATE THE ROIFor each FTE, physician leader, or project

#5

KITCHEN CABINETThe Force Behind the Scenes

#6

THE DANGER OF YEAR 3Holding the Gains

#7

BOARD QUALITY COMMITTEE#8

STRATEGIC PLAN &

CORE VALUES

#9

CIRCA 2010

STRATEGIC PLAN &

CORE VALUES

#9

MAINTAIN A BALANCED APPROACH

Save LivesSave $

SAFETY - High-Reliability

Clinical QI Performance Improvement

SatisfactionPothole #1

Pothole #2

#10

One Last Thought About the World We Work In …

THE END

Improving Quality & Safety Together

Resource Page: www.johnbyrnesmd.org/hrtcmos

John Byrnes MDTrainer, Consultant & Keynote Speaker

Founder, Sr. PartnerByrnes Healthcare Group

Phone 616-240-9686john@johnbyrnesmd.orgwww.johnbyrnesmd.org

QUALITY BOOTCAMPTMSOARING TO NEW HEIGHTS

Next Session, April 2015Santa Fe, New Mexico

Loaded with “How-To” Information for Building Effective Q&S Programs

WWW.JOHNBYRNESMD.ORGLoaded with “How-To” Information for

Building Effective Q&S Programs