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From Zero to Data
Shauna Langenberger RN BN MNQuality Consultant
Calgary Zone – Clinical Quality Improvement/Integrated Quality Management
Health System outcome
Strategic Measures
Tactical Measures
Transactional Measures
BOTTOM
UP
TOP
DOWN
Preparation meeting Opportunity
Role of the Managers & Physician support
1,213
Critical
Care Visit
s8,611 Inpatient
Visits
10,920 Surgical Cases
76,896 Emergency Department Visits
335,869 Outpatient Visits
Highest volume areas have the least amount of measurementUn
ique
Pati
ents
& Fa
mili
es Se
rved
95,348
• 319, 788 at ACH• 6,058 Community• 10,023 Other sites
From Data to Success!
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