What is 2-1-1?

For SEVEN YEARSparts of Oregon have had 2-1-1. In the those 7 counties –more than 100,000 people call 2-1-1 every year.80% of Americans have access to 2-1-1.

So you’re wondering...

WHAT IS ?AND

HOW CAN IT HELP YOU?

EVERY DAY,people need information that would improve their lives.

AND EVERY DAY,organizations are working to help improve lives.

But, connecting the people who need help with the people who can provide help… ISN’T

ALWAYS EASY!

IN FACT,the system can be fragmented, confusing and difficult to navigate.

My kids need food, what do I do?

Should I pay $1000 for help with my mortgage?

How can I help my neighbor find a walker?

I’m freezing, where’s the nearest shelter?

Where do I find resources for my needy client?

Can they shut off electricity if I use a respirator?

THAT’S WHERE

COMES IN!

cuts through the clutter, so people can find what they need…

Right in their own backyard!

When someone calls they talk to a real, live person!Calls are also free and anonymous.

Call center specialists do more than search a database…

They diagnose the caller’s issue and uncover a myriad of solutions.

9-1-1 operators like 2-1-1 too!

2-1-1 played a crucial role in the San Diego

wild fires!

When 9-1-1 is focused on emergency response, 2-1-1 provides vital information and resource referrals during forest fires, floods and other natural disasters.

For local health and community service providers,

2-1-1 helps directs informed and appropriate callers to the right

agencies every time.

2-1-1 played a crucial role in the San Diego

wild fires!

2-1-1 coordinates referrals so no single provider becomes overwhelmed and so every

organization can focus on getting help to more people.

2-1-1 serves A LOT of people who need helpANDSaves A LOT of money and time for people who look for services for their clients or constituents.

Pssst, WE’RE TALKING TO YOU:

• Hospitals & Doctors offices• Legal offices

• Elected officials • Businesses• Community Centers

• Faith centers

• Schools

Knowledge and easy access to information is

GOOD FOR YOU,

GOOD FOR YOUR FAMILY,

and

GOOD FOR YOUR COMMUNITY.

If this wasscience or math class, the formula might look like this:211 + community resources +

public knowledge =Improved lives

Hmmm, that sounds like a formula that has worked

before…911 + emergency services+

public knowledge =Improved lives

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