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Our Journey Together Towards an Inclusive Workforce 6 September 2013
KK Women’s & Children’s Hospital
2
• Founded in 1858, 830 beds
• Regional leader in
Obstetrics, Gynaecology,
Paediatrics and Neonatology
• Academic Healthcare
Institution
• Multi-disciplinary approach
to treatment
• Warm and compassionate
healing environment
Admissions Department
3
• Financial Counselling
• Admission Process
• Ward / Bed Assignment
• Bill Payment / Forms
Submission
• General Enquires
• Birth Registration / Baby
Bonus
The Journey So Far…
4
2008
1st Full Time PWD
2009
Open Door Fund
2010
2nd Full Time PWD
2011
Enabling Employers Network
2012
3rd Full Time PWD
EEN Exemplary Employees Award
2013
Job Rotation
Rewards
17
What’s In It For You…
27
• Teamwork = Improved Productivity
• Self Respect/Discipline = Quality Work / Reliable Staff
• Facing Adversity = Staff Resilience / Low Turnover
• Improvise / Innovate = Process Improvement
• Compassion = Return Customers
Thank you
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