View
93
Download
5
Category
Preview:
DESCRIPTION
Visual expression of caregivers engaged in Nurse Knowledge Exchange interactions to promote a positive care experience.
Citation preview
Kaiser Permanente, Northern California
Caritas in ActionHow Caring Science informs and inspires KP caregivers and affirms our commitment to provide our
patients and their families exceptional care
Caritas Consortium 2014
NKE+ & Care Experience
Honoring Health, Healing & Wholeness
NKE+ & Care Experience
Intent to Contribute Statement:
Visual expression of caregivers engaged in Nurse Knowledge Exchange interactions to promote a positive care
experience.
NKE+ & Care Experience messages leading to increase patient satisfaction: Staff huddles are done every shift,
every day. Huddles include weekly care experience message which emphasizes patient/RN interaction and
engagement. Success evident through increase in HCAHPS scores.
Page 2
Inspired Contributor(s) : Miriam Perez
------
Service Area: Santa Clara
Medical Center: SCL
Affiliation: PCS
------
Year Shared: 2014
Venue: Caritas Consortium
Format: Poster
ID #: E09
Keyword TAGs: Identifier
Consortium2014-June, Santa Clara, Poster, Patient Care Services
Hospital Initiatives
Descriptor NKE/Handoff
Page 3
NKE+ & Care Experience
Page 4
NKE+ & Care Experience
<< Insert Photo(s) here >>
Recommended