An Overview of Patient-Centered Care

An Overview of Patient-Centered

What is Patient-Centered Care?

Fundamentally different from traditional care

delivery

Based on value, not necessarily volume

A care team is responsible for providing all the

patient's health care needs

Emphasis is placed on increased accessibility:•open scheduling•expanded hours•strong communication

Patient-Centered Care Delivery Models

Patient-Centered Medical Home (PCMH)

Accountable Care Organization (ACO)

Other care delivery models involving key tenets of patient-centered care

How Does Policy Support Patient-Centered Care?

The Affordable Care Act (ACA) mentions patient-centeredness 36 times.

Meaningful Use Stage 2: 7 of 23 measures are directly

grounded in patient-centered care.

Accountable Care Organizations (ACOs): 7 of 33 performance measures directly relate to patient

engagement.

CMS Public Measure Transparency: Introduces

the Physician Compare Website, which encouragesquality and transparency.

CMS Value-based Purchasing: CMS' value-based modifier payment program will implement

differential payment based on quality of care.

Other agency initiatives support key tenets of patient-centered care:

CMS PCORI, HRSA PCMH and VA PACT

Challenges of Providing Patient-

Centered Care

Providing patient-centered care requires additional

time and effort on the part of practices and physicians.

•Personalized care plans•Care coordination•Expanded hours•Patient engagement•Strong communication

Why additional time?

Overcoming Barriers to Patient-Centered

A strong health IT partner can help address challenges

by taking some of the burden off your practice

and creating efficiencies by:

Delivering EHR & solutions that can streamline

workflows, enhance pt. engagement, support pop. health mgmt, enable HIE &

Providing synchronized services (i.e. revenue cycle management) that free up your staff to focus on time-consuming tasks involved

with patient-centered care.

Providing resources to help you comply with health

reform initiatives, such as step-by-step toolkits, white

papers, webinars & consulting services.

Want to learn more about patient-centered care? Watch a free recorded

webinar at successehs.com/archived-

webinars.

Need a health IT partner to help you deliver patient-

centered care?Find out how SuccessEHS

can support you with technology, synchronized

services & resources.

Visit www.successehs.comfor more information.

An Overview of Patient-Centered Care

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