No Assumptions: A Narrative for Personalised, Coordinated Care and Support in Mental Health

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A guide for NHS, local authority commissioners and service providers on how to organise person-centred and coordinated care for people with mental health needs.

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A guide to commissioning person-centred and coordinated care for people with mental health needs

www.thinklocalactpersonal.org.uk

No Assumptions is part of a package

• It complements our Making it Real programme -(which marks progress towards personalised and community-based support by local authorities and providers) http://www.thinklocalactpersonal.org.uk/Browse/mir/

• It is designed to be used alongside Narrative for Person-centred coordinated care

http://www.england.nhs.uk/wp-content/uploads/2013/05/nv-narrative-cc.pdf

www.thinklocalactpersonal.org.uk

“I statements”

No Assumptions was co-produced with people who have experience of mental illness.

They produced “I statements” which outline “what good looks like” in practice and how services can reach the NICE quality standard “People using mental health services, and their families or carers, feel optimistic that care will be effective.”

www.thinklocalactpersonal.org.uk

Practice examples

Thirty case studies

Examples of work by and with people who have protected characteristics under the Equality Act 2010.

Case studies that show integrated approaches to mental health across health, criminal justice, housing and employment.

www.thinklocalactpersonal.org.uk

Four “I statements”

www.thinklocalactpersonal.org.uk

“I can find peer support from people who understand my culture and identity”

www.thinklocalactpersonal.org.uk

“I feel safe”

www.thinklocalactpersonal.org.uk

“Peer support is equally valued alongside professional and clinical support”

www.thinklocalactpersonal.org.uk

“As far as possible I see the same staff during a crisis”

www.thinklocalactpersonal.org.uk

Download the report

NO ASSUMPTIONS: A NARRATIVE FOR PERSONALISED, COORDINATED CARE AND SUPPORT IN MENTAL HEALTHhttp://www.thinklocalactpersonal.org.uk/_library/MakingItReal/NoAssumptionsFinal27_August.pdf

THINK LOCAL ACT PERSONAL

WWW.THINKLOCALACTPERSONAL.ORG.UK

EMAIL: THINKLOCALACTPERSONAL@SCIE.ORG.UK

TWITTER: @TLAP1

NATIONAL VOICES

WWW.NATIONAL VOICES.ORG.UK

EMAIL INFO@NATIONALVOICES.ORG.UK

TWITTER: @NVTWEETING

www.thinklocalactpersonal.org.uk

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