Murray Ellender

Shifting Patient Care Online

• Online tool for NHS General Practice

• Self care, triage and online consultation

• Built by clinicians for clinicians

– NHS GP Partnership – 14 practices, 100,000 registered patients

• Using technology to improve patient access, practice efficiency and commissioner value

Click FirstStrategy

webgp@nhs.net | www.econsult.net

The Patient Journey

webgp@nhs.net | www.econsult.net

At the practice end…

webgp@nhs.net | www.econsult.net

How has it been?

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Long Term Conditions next…

webgp@nhs.net | www.econsult.net

Shifting patient care onlineMany talk about how existing general practiceis unsustainable but few provide real solutions…

Better access Better outcomes Better use of practice resources Commissioner savings

Now live in 300 NHS practices across 33 CCGs,covering 2.7 million patients

webgp@nhs.net | www.econsult.net