View
38
Download
1
Category
Preview:
Citation preview
What is a Check
To stop or arrest the motion suddenly or forcibly
To restrain; hold in restraint or control To cause a reduction, as in rate or intensity; diminish
To investigate or verify as to correctness To prove to be right; correspond accurately
3
Impact of Delays
Failure in achieving targets
Cost over run
Customer Dissatisfaction
Organization earns bad name
Loss of resources
6
Checks on Delays
Do not put of the business Keep time limitation in view Follow SOPs Fight Time Wasting Culprits and Stress
○ Distractions
○ Disorganization
○ Perfectionism
○ Procrastination
○ Rigidity
7
Checks on Delays
It is the duty of the Head of an Office or Superintendent to check delays in the transaction of business in their offices.
(1) to ensure proper processing of papers already in the section
(2) to ensure that reports called for from subordinate offices are not delayed.
They must periodically inspect PRs of Clerks, call book, register of periodicals,
stock file etc.
8
Monthly Arrear Statements
Monthly arrears statement in the prescribed form, on the 10th of every month (covering the end of the previous month) is to be submitted to the immediate boss.
list once prepared can continue to be sent to the boss every subsequent month with necessary omissions and new additions,
A new list be prepared after expiry of every three months.
9
Reminders /DO Letters In the case of pending cases it shall be the
responsibility of the Branch Officer to pursue them after reasonable lapse of time in each case by issuing suitable reminders
The first two reminders to another department or subordinate office should be an un-official reference or office memorandum issued after a reasonable lapse of time.
The third reminder should be a demi-official letter by the immediate boss
10
Reminders /DO Letters
Where it is necessary to consult various
departments or offices, a definite time limit for replies shall be fixed, noted on the file, and, if necessary, communicated to them. On the expiry of the time limit, it should be decided whether an express reminder or a demi-official letter should be issued or the case proceeded with/without awaiting further replies.
11
Remember
Delayed Dictation / Typing of Minutes will lose the essence
Delayed distribution or dispatch of mail will create embarrassment
Coming to office late will spoil the day If Boss is late comer, subordinates will be
carefree Biggest check on delay is learning to
discipline oneself.
12
Recommended