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BIZ BOD Presentation 25 Sept 2014
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BIZ Board of Directors | 25 September 2014
DOWNTOWN DETROIT BIZBOARD OF DIRECTORS | 25 SEPTEMBER 2014
BIZ Board of Directors | 25 September 2014
II. ROLL CALL
BIZ Board of Directors | 25 September 2014
III. APPROVAL OF AGENDA
BIZ Board of Directors | 25 September 2014
IV. APPROVAL OF MINUTES
BIZ Board of Directors | 25 September 2014
V. ADMINISTRATIVE REPORTBIZ IMPLEMENTATION TEAM
1. BIZ Implementation Timeline2. Downtown Insights Survey3. Branding Strategy4. BIZ Board Documents5. Upcoming Meetings6. BIZ Update Newsletter #2
BIZ/DDP Marketing
Downtown Detroit BIZ/DDP Implementation TimelineQ2 2014 – Q2 2015Updated: 25 September 2014 FY 2014-2015
(to 30 Jun 2015)
DDP Competitive Service Vendor Process
BIZ BOD 4 (Dec 18)
BIZ BOD 2 (Sep 25)
BIZ BOD 3 (Oct 16)
BIZ BOD 1(Aug 12)
BIZ Board Meeting Topics BIZ BOD 1:• Approve by-laws• Approve officers
BIZ BOD 2 (public hearing):• Review BIZ implementation timeline,
Downtown Insights survey and branding overview
• Adopt FY2014-15 budget• Adopt record management policy• Review current Clean Downtown program• Review clean services project scope
BIZ BOD 3:• Review 2014 assessment receipts• Service procurement process update• Communications update• Review current landscaping program• Review landscaping project scope
BIZ adopted(Apr 15)
Phase I: Evaluation & planning
1. Review existing Clean Downtown model2. Study service delivery precedents in other cities
BIZ BOD 4 potential topics: • Report on Downtown Insights survey• Update on service vendor process• BIZ branding analysis & recommendation• MOU with Dept. of Finance• Clarify process to address assessment
scofflaws• Review safety/hospitality Ambassador
project scope
Jan Feb MarOct Nov Dec Apr May
Q3 2014
Jul SepAugMay JunApr
Q2 2014
Jun
Q4 2014 Q1 2015 Q2 2015
Phase II: Competitive selection process
1. Develop scope of services2. Issue RFQ/RFP to vendors (local and national)3. Procure vendor4. Establish programs and training
Phase III: Transition
Launch integrated services model
BIZ BOD 6 (TBD)
BIZ BOD 5 (TBD)
BIZ BOD 5-6 potential topics: • Certify 2015 assessments• Service vendor process update and deployment
timeframe• Develop annual report and audit procedure• Report actual 2014 assessment payments• FY2015-2016 budget review• Communications update• Procure audit services
Issue RFP for audit services
BIZ Assessments and Audit
2015 BIZ assessments calcs delivered to city
2014 second installment taxes due
2015 assessment calculations begin
2014 first installment taxes due
Identify strategy for collecting in-lieu payments from non-assessable properties City DOF/BIZ MOU
BIZ/DDP Communications
• Postcard• Property owner newsletter #1• Monthly DDP E-newsletters
Phase I: Set expectations Phase III: Grow BIZ awareness and customer service focus
Informal City Council update
DDP Insights survey kickoff
DDP Insights survey results
DDP Website updates
Phase II: Gather input
Property owner newsletter #2
Downtown Insights Survey
Create Downtown Detroit BIZ branding strategy Incorporate branding into services launch
National downtown BIZ branding precedent review
BIZ Board of Directors | 25 September 2014
V. ADMINISTRATIVE REPORT2. DOWNTOWN INSIGHTS SURVEYGoals: Measure attitudes towards Downtown Detroit year
after year Gain ~2,000 balanced demographic responses from:
• Employees/businesses• Residents• Visitors
Inform DDP & BIZ programs and progress: • Clean• Safety/Hospitality
Survey period: October 1 – October 31
BIZ Board of Directors | 25 September 2014
V. ADMINISTRATIVE REPORT3. BRANDING STRATEGY
Goals: Create a strong, attractive and unified on-street
identity for the BIZ/DDP Incorporate brand into uniforms, equipment and
other elements Include slogan and contact information
BIZ Board of Directors | 25 September 2014
V. ADMINISTRATIVE REPORT4. BIZ BOARD DOCUMENTS
Ensure easy accessibility to current BIZ documents Build trust among the business community in the
transparency of the BIZ process Maintain online documents archive
BIZ Board of Directors | 25 September 2014
V. ADMINISTRATIVE REPORTBIZ IMPLEMENTATION TEAM
1. BIZ Implementation Timeline2. Downtown Insights Survey3. Branding Strategy4. BIZ Board Documents5. Upcoming Meetings6. BIZ Update Newsletter #2
BIZ Board of Directors | 25 September 2014
IX. NEW BUSINESSRESOLUTION: FY2014 GENERAL APPROPRIATIONS ACT
Clean60% ($2.4M)
Landscaping15% ($610K)
Parks15% ($590K)
Ambassadors6% ($240K)
Administrative4% ($160K)
PRELIMINARY BUDGET
$4M TOTAL
BIZ ELECTION STEERING COMMITTEE
Gross revenueLess non-payment
Less insufficient funds holdback Net revenue Receipt timing
1st installment $2,000,000 ($400,000) ($80,000) $1,520,000 October 2014
2nd installment $2,000,000 ($400,000) ($80,000) $1,520,000 March 2015
Release of 1st installment holdback
$80,000 Feb 2015
Estimated total BIZ revenue
$4,000,000 ($800,000) ($160,000) $3,120,000
Basis for FY 2014 budget
ESTIMATED REVENUESASSUMPTIONS
1. 100% of summer tax bills paid in two installments2. 80% payment rate3. 5% insufficient funds holdback4. Delinquent payments will be retrieved in FY 2015
FY 2014-2014 BUDGET01 JULY 2014 – 30 JUN 2015
Clean45% ($1.4M)
Landscaping 11% ($350K)
Holiday lights 6% ($200K)
Parks 10% ($325K)
Ambassadors6% ($200K)
Administrative 11% ($343K)
Start up legal 2% ($72,500K)
Communications2% ($50K)
Legal/insurance1% ($35K) Contingency
5% ($140K)
$3.12M TOTAL
FY 2014-2014 BUDGET
Assessment Revenue 3,120,000.00
Interest -
Other -
Total Revenue $ 3,120,000.00
Services (Start up Costs) Legal 72,500.00
DDP Reimb. -
Sub Total $ 72,500.00
Services Legal 25,000.00
Audit -
Insurance 10,000.00 Sub Total $ 35,000.00
Supplies Office/Meeting 12,000.00 Sub Total $ 12,000.00
Services DDI Mgmt Contract 9/1 /14 - 6/30/15 DDI Exec/Proj Mgmt/Admin/Accounting 230,625.00 Communication/Outreach 50,000.00 Office/phones/IT 100,000.00 Clean 1,400,000.00 Landscaping and Maintenance 550,000.00 Parks and Common Areas 325,000.00 Public Safety Ambassador 200,000.00 Sub Total $ 2,855,625.00
Capital Outlay $ -
Contingency $ 140,000.00 Total Expenses $ 3,115,125.00 Net Revenue (over Expenses) $ 4,875.00
Beginning Fund Balance $ -
Ending Fund Balance $ 4,875.00
BIZ Board of Directors | 25 September 2014
IX. NEW BUSINESSRESOLUTION: FY2014 GENERAL APPROPRIATIONS ACTPublic Hearing and Roll Call Vote
BIZ Board of Directors | 25 September 2014
IX. NEW BUSINESSRESOLUTION: ADOPT RECORD MANAGEMENT POLICY
BIZ Board of Directors | 25 September 2014
XI. OTHER BUSINESS1. BIZ revenue update2. Existing Clean Downtown program
overview3. Clean Project Scope of Services
Downtown Detroit Business Improvement Zone | 25 September 2014
CLEAN DOWNTOWNProject Overview
1. Overview current Clean Downtown program:
History
Services
Operations
2. Next steps for BIZ-funded clean services
Agenda
History of Clean Downtown
Established in 2006 prior to Super Bowl XL
Funded by contributions from corporate/philanthropic/
government sources
$1.6M annual budget (admin, overhead, etc.)
Services deployed by need and response to donor funds
Since 2006, 5,000,000 pounds of trash removed, about the weight of seven 747’s
Services
1. Service Area
2. Types of Services
3. Operation Hours
4. Special Events
5. Contract Areas
Services focused on donor funds and deployed by need
Services: Base Area
Services: Base Area + BIZ Area
Clean Downtown Area
BIZ Area
Services
Litter patrols, pan and broom sweeping
Trash can tending
Services
High impact litter collection on Saturday & Sunday mornings: Shelby & Michigan
Before After
Services
Pressure wash Graffiti and sticker removal
Services: Hours
• Typical operation hours: 6:00am – 11:00pm• Frequency of service varies by season and budget
Services: Special Events
Events within BIZ Area Events outside BIZ Area
North American Int’l Auto Show St. Patrick's Day Parade
Motown Winter Blast Marche Du Nain Rouge
CBS Radio Opening Day Detroit Belle Isle Grand Prix
Detroit Prayer Walk Gold Cup Races
Metro Detroit Heart Walk
*Fireworks
Detroit Int’l Jazz Festival
*Freep Marathon
Electronic Music Festival
*Thanksgiving Day Parade
River Days
*Event located both inside and outside of the BIZ Area
Services: Contract Areas
Downtown Detroit BIZ
Jefferson East, Inc.
Midtown Detroit, Inc.
Motor City Casino
Eastern Market Development Corp.
Detroit Riverfront Conservancy
Operations
1. Dispatching
2. Employees
3. Equipment
4. Real Estate / Facilities
Dispatch: Zones
Dispatch: Process
Dispatch: Process
Employees
Primary contractors: Preferred Building Services and Goodwill Industries
• Workforce between 40 and 100 depending on season.
• Both vendors have strong Detroit resident employment
• Goodwill training: 948 participants since 2006, including persons with
• Economic barriers• Disabilities• Ex-offenders
Equipment
Box truckQuantity: 6
Passenger vanQuantity: 2
Pressure washerQuantity: 4
Equipment
Consumables: Trash BagsBroom & Pan Sets
Golf cartQuantity: 2
50-gallon trash receptacle with Clean Downtown wrapQuantity: 200+
Real Estate / Facilities
6
2
7
3
15
4
1. Headquarters
2. Truck & employee parking
3. Employee parking
4. File storage
5. Employee parking
6. Materials storage
7. Truck storage, water, dumping
6
2
7
3
15
4
Transition to BIZ funding
Incorporate best practices into the next generation of Clean Downtown Build on existing strengths Learn from current limitations Integrated services model Next steps
Build on existing strengths
Experience Scalability Employment of Detroit residents
Learn from current limitations
Inconsistent funding Limited staff and capacity for quality control Equipment and facility upgrades needed
Integrated Services Model
Safety
Hospitality
Clean
Next steps
• Competitive RFQ/RFP for integrated services• Current Clean Downtown vendors, plus all local and
national vendors invited to complete
Jan Feb MarOct Nov Dec Apr May
Q3 2014
Jul SepAug Jun
Q4 2014 Q1 2015 Q2 2015
Phase I: Evaluation & planning
1. Review existing Clean Downtown model
2. Study service delivery precedents in other cities
Phase II: Competitive selection process
1. Develop scope of services2. Issue RFQ/RFP to vendors (local and
national)3. Procure vendor4. Establish programs and training
Phase III: Transition
Launch integrated services model
BIZ Board of Directors | 25 September 2014
XI. OTHER BUSINESS1. BIZ revenue update2. Existing Clean Downtown program overview3. Clean Project Scope of Services
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