Lending iPads @ BPL

LENDING IPADS @ BPL

Heather Westhaver

Team Leader, Central Branch

Burlington Public Library

Burlington, Ontario, Canada

westhaverh@bpl.on.ca

www.bpl.on.ca

WHY IPADS?

Most popular

Price point

Ease or comprehension

LENDING

Express and Regular circulation

Check-Out

Turn on, show it works. Go through everything in package.

Perform Checkout.

Check-In

Turn on, show it works. Check for major damage. Ensure

everything is in package. Check-in to repair status. Take to

workroom and charge.

Later, perform refresh via iCloud backup.

WHAT’S IN THE PACKAGE?

Included

16 GB iPad Mini

Charger

Start-up and introduction sheets

Fine information

Carrying case

50 apps

30 ebooks

Not Included

Apple ID information

Accounts for Apps

Extended training

FINES AND FEES

Late Fees- $5.00/ Day

Lost or Damaged

iPad- $400.00 replacement value

Charger- $6.00

Carrying case- $38.00

Smart cover- $39.00

STAFF TRAINING

Available for staff borrowing

Training documents and activities

Integrated at customer service points

THE NUMBERS

Lending for 9 Months

Had 195 Holds before they even arrived in circulation

Express have circulated 554 times

Regular have circulated 122 times

Still have 240 Holds

1 has had damage

2 have been replaced

WHAT HAVE WE LEARNED

Give Staff more time for learning

Communicate Circulation Policies Very Clearly to Staff

Find more apps that don’t require accounts/ internet

Customers like to try to remove screen Shields

Some Customers will still drop them in the book drop

Regular customers will become repeat users of the collection

People Love This!!!!!!

QUESTIONS???

Heather Westhaver

Team Leader, Central Branch

Burlington Public Library

Burlington, Ontario, Canada

westhaverh@bpl.on.ca

www.bpl.on.ca