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Social Learning represents a fantastic opportunity for organizational learning departments to break out of the compliance niche and start facilitating transformational online learning experiences. This presentation will talk through the advantages of taking a more social approach and describe a new methodology and platform for facilitating social learning. This presentation was delivered at the Chicagoland ELE Fall Conference, 2013.
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Experiments in social learning
Ben Betts, EngD.Profitability & HT2@bbetts
Work & learning are changing
How many people here deal in solutions?
Increasingly, work is learning
See Harold Jarche’s Blog for more: http://www.jarche.com
Solutions require creativity…Think of Archimedes, making a connection…
If your organization relies on solutions…Then enabling people to make ‘connections’ is what you do.
Connections come from many places
Peers
ContentSMEs
Developing ‘connections’is a social learning process…
Trigger Explore Integrate Resolve
Garrison et al. (2001) ‘Cognitive Presence’
Level 1 Level 2 Level 3 Level 4
What is our role in this?The learning professional’s role shifts to identifying short pieces of content that will be a catalyst for learning and establishing the ‘baseline of content’
“”
Bob Baker, former Chief Learning Officer, Central Intelligence Agency
This means less time & costIf content is just the trigger, we don’t need to focus all our energies on making new.
We can re-use existing, curate from the web and make simple, quick insights internally.
We’ll rely on social learning to develop the ideas further…
Sounds greatBut…
If no-one does it, how will any of the benefits emerge?
Back to motivational basics…In order to promote participation in social learning, three basic requirements for individuals emerge:
1. Autonomy2. Competence3. Relatedness
Deci et al. (1991) ‘Motivation and Education: The Self-Determination Perspective’.
Games often do this…
I studied the potential for ‘gamification’ to increase participation in social learning
Gamification?The application of game-like dynamics to non-game environments
“
”
Foursquare ‘Mayor’ badge; an over-used, but relevant example…
What might that look like?Here’s one I made earlier…
Does it work?• Increases Participation in Social Learning• Points Correlate with Outcomes• Highlights ‘Unengaged’ Learners
• In one example, the whole class average is 10% above the norm.
This isn’t surprisingSocial learning, primarily in the guise of tutoring, has always been known to be more effective than teaching a group in the classroom.
See Bloom: The Two Sigma Problem for more.
Bloom (1980) ‘The Two Sigma Problem: The search for methods of group instruction as effective as one-to-one tutoring’.
Gamify everything!
Maybe don’t…
Not at Level 1
78%
Level 1+22%3000+ comments and
contributions; how many really added to the learning environment?
There’s a sweet spot
Levels 1 & 265%
Levels 3 & 435%
Levels1 & 264%
Levels 3 & 436%
Human vs. Gamification
Kanuka (2007) Betts et al. (2013)
Three takeaways…1. Social learning can be effective in generating
learning experiences that deliver value back to the organization.
2. Move fast; you don’t need to create the perfect piece of content, just spark a connection.
3. Try gamification to promote participation, with a hint of caution…
Thank you, questions?
Ben Betts, EngD.Profitability & HT2@bbettsben@ht2.co.uk
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