Cyber Monday 2011

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Screenshots of the top 50 Web retailers

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© 2011 Forrester Research, Inc. Reproduction Prohibited1

2Entire contents © 2010  Forrester Research, Inc. All rights reserved.

Forrester’s eBusiness Webtrack: CyberMonday 2011 OfferingsSucharita Mulpuru, Vice-President and Principal Analyst, eBusiness (Retail) 

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Amazon.com

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Staples

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Apple

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Dell Inc.

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Office Depot

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Walmart

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Sears

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QVC Inc.

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Office Max

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CDW Corp.

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Best Buy

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Newegg.com

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Netflix

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Sony

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W.W. Grainger

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Costco Wholesale Corp.

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Macy’s

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Victoria’s Secret

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HP

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JCPenney

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L.L. Bean

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Target

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Systemax Inc. (TigerDirect.com)

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Gap

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Williams-Sonoma

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HSN

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Overstock.com

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Amway Global

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Toys ‘R’ Us

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Avon Products Inc.

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Kohl’s

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Buy.com

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Redcats USA (onestopplus.com)

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Nordstrom

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Symantec

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Vistaprint

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PC Connection Inc.

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Saks Fifth Avenue (Saks Direct)

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Neiman Marcus

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Cabela’s

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Barnes and Noble

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Blockbuster

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Home Depot

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Guitar Center

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1-800-Flowers.com

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Drugstore.com

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Peapod LLC

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Urban Outfitters

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Gilt Groupe

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J.Crew

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Thank you.

Sucharita Mulpuru

VP and Principal Analyst

Doug Roberge

Research Associate