Why Youth Mentoring Relationships End

Why Youth Mentoring Relationships EndSeptember 7, 2011

Quality in Action

Webinar Logistics

Asking Questions & Sharing Comments During the Webinar “Raise your hand” & MPM

Organizers will unmute you Or, type questions (and

comments) in the question/answer section and submit; we will respond directly to you or possibly share your question with all attendees

When unmuted, please monitor your background noise

Polly RoachVice President of Strategic Services

Recordings of past webinars are available on our YouTube Channel.

Elements of Effective Practice Standard: Facilitation bringing the match to closure

in a way that affirms the contributions of both the mentor and the mentee and offers both individuals the opportunity to assess the experience. Benchmarks

B.6.1/2 Program has procedure to manage (un)anticipated closures, including a system for a mentor or mentee rematch.

B.6.3. Program conducts and documents an exit interview with mentor and mentee.

Enhancements E.6.1 Program explores opportunity to continue the

mentor/mentee match for a second (or subsequent) year E.6.2 Program has a written statement outlining terms of match

closure and policies for mentor/mentee contact after a match ends.

E.6.3 Program hosts a final celebration meeting or event with the mentor and mentee to mark progress and transition.

QMAP Data: Closure

Percentage of QMAP Programs

with Item "In Prac-tice"

0.00%

20.00%

40.00%

60.00%

80.00%

100.00%

R1R2R3R4

R1. Develop and implement procedures to manage both anticipated and unanticipated match closures, including procedures for re-matching mentors and mentees.

R2. Conduct exit interviews with mentors.

R3. Conduct exit interviews with mentees.

R4. Ensure mentors, mentees (and families when appropriate) understand program policy regarding communication and contact between mentors and mentees after documented match closure.

QMAP Data: Closure

Average Implementation for "In Practice"

3.4

3.6

3.8

4

4.2

4.4

4.6

R1R2R3R4

R1. Develop and implement procedures to manage both anticipated and unanticipated match closures, including procedures for re-matching mentors and mentees.

R2. Conduct exit interviews with mentors.

R3. Conduct exit interviews with mentees.

R4. Ensure mentors, mentees (and families when appropriate) understand program policy regarding communication and contact between mentors and mentees after documented match closure.

6

Why Youth Mentoring Relationships End

Renée Spencer, Ed.D., LICSW Boston University

7

RIA Issue #5 - Overview

Introduction Youth and Mentor Characteristics Relationship Processes Program Factors Early Ending Matches Discussion

Why should we care about endings?

The lack of attention to endings in youth mentoring may inadvertently be contributing to false expectations that most relationships will be long-term if not life-long, when current evidence suggests otherwise.

9

Introduction

What happens when mentoring relationships do

not go well?

Paying closer attention to what happens when things do not go well can help us

better identify and meet the special challenges posed by creating and

sustaining formal mentoring relationships between youth and adults.

10

Relationship Failure Estimates are that about half of formal

mentoring end earlier than was planned at the start

When relationships experience an earlier than expected ending within the first three months, they have potential to do harm

New evidence suggests that short, but highly consistent formal relationships with frequent contact and planned endings may not run these same risks

11

Negative Experiences

Half of protégés report at least one negative mentoring relationship in adult workplace mentoring relationships

Fundamental component of all interpersonal relationships

• Are negative experiences “more salient”?• Challenges of formal mentoring matches

Phases of Relationship

Decline is a passive drifting apart over time that accompanies the reductions in importance and level of closeness.

Dissolution is more intentional or active termination of the relationship.

Thought provoking?

A well-timed structural ending can encourage more of a psychological separation, enabling the protégé to try out functioning with less guidance and support. Premature structural endings may provoke feelings of abandonment and anxiety as a protégé is forced to function more independently before feeling ready to do so. A structural ending that occurs later than a psychological one may lead to feelings of resentment on the part of both protégé and mentor as the relationship no longer suits the needs of one or both parties. In all of these cases, endings may be functional or dysfunctional.

Case Study - Workplace

(A) Mismatches in mentor and protégé personality, values and work styles

(B) Lack of mentor expertise (C) Distancing and

manipulative behavior on the part of the mentor

(D) Poor attitude and/or (E) Personal problems on

the part of the mentor.

Formal vs. Informal Protégés in a

workplace mentoring program indicated that negative experiences in formal relationships had a greater effect on thoughts about quitting and workplace stress than did such experiences in informal mentoring relationships

Case Study - Psychotherapy

One qualitative study of therapy relationships with interns found that all of the clients informed about the intern’s planned departure at the outset of treatment completed the full course of treatment whereas some of the clients who were not informed until near the end of the year did not return for subsequent sessions (Gould, 1978). Client reports indicate a desire for clear endings (e.g., Marx & Gelso, 1987) and it is commonly accepted practice wisdom that abrupt endings have the potential to be harmful in both the near and long term (Gelso & Woodhouse, 2002)

17

Relationship Processes

Goal = Longer, Stronger MatchesRelationship duration and strength are

associated with youth outcomes

Role of Parents

In our in-depth qualitative interviews we find parents often have significant insight into what contributed to the dissolution of the relationship and the consequences of poorly handled endings for their child (Spencer & Basualdo-Delmonico, 2010). This leads us to concur that involving parents and guardians at the early signs of relationship struggles may be helpful in determining the best course of action.

19

Other Process Factors

Matching based on shared interests

Consistency of contact Mentor’s approach Dosage - or amount of

contact… what is more critical?

20

Program Factors

Pre-match training and orientation

Ongoing training Staff contact during

relationship Resources/space Summer contact

More satisfying and effective

relationships (longer, stronger)

21

Themes - Early Ending Matches

Mentor or protégé abandonment; Perceived lack of protégé

motivation; Unfulfilled expectations; Deficiencies in mentor relational

skills including the ability to bridge cultural divides;

Family interference; Inadequate agency support.

22

Preventing Relationship Failures

Higher levels of program support

Screen mentors for consistency and continuity

Clear expectations for relationships*

Discuss closure from the start

Cultural training for participants**

Monitoring of matches and ongoing training

23

Youth and Mentor Characteristics

Youth Age at time of

match Risk status Gender

Mentors Income Marital status Age

24

Conclusion

Once the match between a mentor and a young person is made, the work has only just begun. By identifying and addressing common pitfalls in formal mentoring relationships, programs can better support mentors and youth in their efforts to build close, enduring, and growth-promoting relationships.

25

Share RESOURCES

MPM Training www.mentoringworks.org/traininginstitute

Web sites & PDFs www.delicious.com/traininginstitute

This presentation & others www.slideshare.net/traininginstitute

26

MENTOR/National Mentoring Partnership

The leader in expanding the power of mentoring to millions of young Americans who want and need adult mentors. Ongoing Support, Supervision and Monitoring Reaching Closure

27

National organization that provides training and technical assistance to youth mentoring programs. Going the Distance—A Guide to Building L

asting Relationships in Mentoring Programs

Overcoming Relationship Pitfalls, fact sheet

28

The mission of the Mentoring Partnership of Minnesota is to lead our state in building and sustaining quality mentoring for every child. Tools for Mentoring Adolescents: Building Tru

st and Attachment

Next Quality In Action Webinar

Combining feedback from mentoring programs and our own research, MPM put together two new informational overviews to help you choose internal or external screening processes that meet your program’s needs. Join this webinar to assess screening challenges and learn more about useful resources.

October 5 – Navigating the Criminal Background Screening Process

The criminal background screening process can be difficult and time- consuming for mentoring programs to navigate. In a recent survey of Minnesota mentoring programs that use a commercial background screening service, 46% said they use a commercial service because they don’t have the capacity to run their own checks. But what are you getting with a commercial screening service? What can you do to conduct more effective criminal background screenings?

And don’t forget…October 24 – 12th Annual Minnesota Mentoring Conference

Featuring keynote speakers, Dr. Renée Spencer (in person), and Dr. Jean Rhodes (via interactive video conference).

The 2011 conference, Best in Class, features well-known experts and trainers from around the country who are highly regarded for their innovations in mentoring, and who will bring cutting edge insights on the field to mentoring staff, supporters and stakeholders.

Save $25 on each conference registration - register now to receive the Early Bird rate of $110 valid through September 14th.

Participants of all experience levels can expect to walk away from the conference with great ideas and practices to implement in their programs.

For more information, visit www.mpmn.org/Events/AnnualConference.aspx