Training Evaluation

Management & Evaluation of Training

What happens without training?

•Difficulty in meeting organizational objectives

•Change management is problematic

•De-motivated staff

•Underdeveloped staff, not able to perform within and outside

Training Policy

• Institutional commitment to training

• A vision of training for development

• Training needs identified and prioritized

• Responsibilities related to training clearly defined

• Training resources and administration in place

In-house Training

• Planning

• Budgeting

• Marketing

• Preparing

• Implementing

• Evaluating

Planing in-house Training

• Training Needs Analysis done

• Training design prepared

• Prepare a course document or programme brief

Budgeting

Per Trainee Cost =Total Cost

Number of Trainee

Marketing

• Is it necessary?

• How to do it?

• Who are the target audience?

Preparing

• Identifying Resource Persons

• Preparing the Venue/Training site

• Training kit and resources

• Accommodation

• Food and beverages

• Logistics, vehicles, etc.

Implementing Training

• Implement the script as planned

• Be ready to make quick changes and adopt/adapt

• Smile all the way...

• Make the participants comfortable

• Accommodate reasonable requests

Evaluation of Training

Provide valuable information on Performance of the trainees Performance of the trainers Areas requiring improvement in the

delivery of training Changes that can be attributed to training How much value can be placed on that

change Calculating return on investment

Principle of Training Evaluation

• Clarity of purpose

• Objectivity

• Integrated

• Tailor-made not 'one size fits all'

Levels of Evaluation

• Level 1: Reaction

• Level 2: Learning

• Level 3: Performance

• Level 4: Results

Transfer of Training

• Characteristics of the trainee

• Training design

• Work Environment

Return on Investment

Cost-Benefit Ratio =Benefits of Training

Total Cost of Training

ROI % =Benefit of Training – Cost of Training

Cost of TrainingX 100