Training

So what is today about then?

So what is today about then?

TRAINING IN BUSINESS

Improving the performance of employees

But first…..

• We still need to finish recruitment and interviews

Interviews

• Once the referees of the shortlisted candidates have given reference to the applicants an interview will take place.

• This is the most common form of selection, however it doesn’t always mean the right person for the job is selected.

Interviews

• The main purpose of an interview is to assess in the shortest time possible:-The applicant’s ability to do the job.-Personal qualities-General character and personality of the person.

• It is always best to go through some common questions that may be asked before going for an interview.

• Can you think of any common questions that may be asked?

Interviews

• Interviews can be one to one or may involve a panel of people. A panel of people is generally used for senior positions.

• Some business include tests at this stage. These could be:

- skills tests- aptitude tests,- personality tests- group situation tests.

Interview Tips-Body Language

You should take note of how you look right now………..

1) A person who sits with their arms and legs crossed and their head down. No eye contact with the interview panelMessage to interview panel: "I'm scared and nervous”

A person who slouches in their seat, with their legs outstretched, their hands in their pockets, looking out of window.Message to interview panel: "I'm not interested and bored"

Sitting straight up in seat, arms resting in lap, looking straight at interviewer (eye contact) and smiling.

Message to interview panel: " I'm interested and alert"

Leaning forward and stabbing a finger at the interviewer. Angry expression on face.

Message to interview panel: "I'm aggressive"

So training…..

• Training may be ON THE JOB • This means learning new skills while doing a

job – working alongside experienced staff

• Training can also be OFF THE JOB

• This means training away from the normal workplace. This could be with a training company or at a college

• IN -HOUSE TRAINING is training that is organised by the employer in the normal place of work, perhaps within special training rooms.

• In-house training is usually off the job.

What are the benefits of training ?

BENEFITS FOR THE EMPLOYEE:

• Chance to earn more• Take your skills to new jobs or new

employer• More confident at work• Perhaps more interesting work

BENEFITS FOR THE EMPLOYER?

• Workers can work faster and achieve more

• This helps reduce costs (in the long run)

• Employees are more flexible• Employees need less supervision

• TRAINING CAN BE SEEN AS AN INVESTMENT FOR THE FUTURE

• This means that a business that spends money on training today will benefit from it in the future

Some businesses:

• Fear that trained staff will be “poached” by other firms

• Avoid training staff because they feel they cannot afford it

STUDENT QUESTIONS

1. Phil works for an electronics company. One day a week he goes to study for a course at his local college. What kind of training would you call this?

2. Susan is training as a mechanic. This week she is working with Jim, an experienced mechanic. They are doing servicing . What kind of training would you call this?

3. Sandeep works for a big software designer. Today he is in the company training room, learning how to write new anti-virus software with a manager from the company. What kind of training would you call this?

4. Is doing GCSEs at school a kind of training? Explain your answer.

5. Suggest whether a) on the job b) off the job or c) both would be the best way of training

someone to do the following activities. Explain your answer.

• Driving a lorry• Repairing washing machines• Flying a plane• Shearing sheep

5. Sid has worked as an assistant at a firm of accountants for 3 years. What would be the advantages of training to be a qualified accountant for him?

6. What is meant by the word “profit”?

7. Does training lead to more profit for businesses? Or is it something that reduces profit? Explain your answer.