Tom Parker, Senior Consultant, Beasley Intercultural & Board Member, Australia-China Business...

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Tom Parker delivered the presentation at the 2014 Australia Asia Education Engagement Symposium. The Australia Asia Education Engagement Symposium explores key drivers for engagement and set in context the urgent need for Australia to focus attention on building deeper and broader education coalitions and partnerships with Asia. For more information about the event, please visit: http://www.informa.com.au/ausasiaeducation14

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Keys to Developing an Asia Capable Workforce Australia – Asia Education Engagement Symposium

Tom Parker 31 March 2014

Drowning  by  Numbers    

   Australia  2030|    The  future  is  in  their  hands?        

   Asian  Century  |    Opportuni@es  

   Looking  beyond  our  backyard|    AFL  in  China  

   Hard  shelled  candy|    Personal    

 Asia  capable  workforce|    Asia  Literate  

 Asia  Capable|    Tools  of  the  trade  

‘Asia Literacy’ is foundational and deep knowledge, skills and understanding about the history, geography, society, culture,

literature and language of the diverse countries, regions and people of Asia

   The  Opportunity|    Asian  Century  

Australian Top 10 Trading Partners

Beasley Intercultural Pty Ltd

1.  China 2.  Japan 3.  United States 4.  Republic of Korea 5.  Singapore 6.  United Kingdom 7.  New Zealand 8.  Thailand 9.  Malaysia 10. India

   The  Reality|    Asia  capability  

Realities – The World of Work

!  Service delivery for a culturally diverse community

!  Leadership, strategy and negotiations in complex international stakeholder contexts

!  Global virtual teams, Offshoring/outsourcing, M&A, JV’s

!  Organisational development to access and leverage diversity

Beasley Intercultural Pty Ltd 11

Beasley Intercultural Pty Ltd

Low Cost Airlines Network: 2003

Beasley Intercultural Pty Ltd

Low Cost Airlines Network: 2005

Beasley Intercultural Pty Ltd

Low Cost Airlines Network: 2007

Low Cost Airlines Network: 2008

Low Cost Airlines Network: 2011

Beasley Intercultural Pty Ltd

How are we doing?

Australia  in  the  Asian  Century  White  Paper,  2012  

Foreign Investment into Australia

Beasley Intercultural Pty Ltd

The leading investor countries as at 31 December 2012 were:

1.  United States of America 28% 2.  United Kingdom 23% 3.  Japan 6% 4.  Singapore 3% 5.  Switzerland 2% 6.  Hong Kong 2%

Change, Complexity, Ambiguity

“We  can  no  longer  assume  that  our  ways  of  doing  business  will  remain.    There  are  new  opera9ng  models  and  rules  of  engagement”  

Nicola  Wakefield-­‐Evans,  King  &  Wood  Mallesons,  July  2013  

Beasley Intercultural Pty Ltd 19

   Broad  &  Specialised  skills|    Right  mix  of  capabili@es  

Expectations & Awareness Levels

Beasley Intercultural Pty Ltd 21

Individual Capabilities

Beasley Intercultural Pty Ltd

1.  Sophisticated knowledge of Asian markets/environments

2.  Long-term trusted Asian relationships 3.  Ability to adapt behaviour to Asian cultural

contexts 4.  Capacity to deal with government 5.  Useful level of language proficiency 6.  Extensive experience

Organisational Capabilities

Beasley Intercultural Pty Ltd

1.  Leadership committed to an Asia-focused strategy

2.  Customised Asian talent management 3.  Supportive processes to share Asian learnings 4.  Customised offering / value proposition based on

customer insights 5.  Tailored organisational design with tendency to

local autonomy

Urgent Skills required

Beasley Intercultural Pty Ltd

1.  Awareness 2.  Acceptance 3.  Action

a)  Leadership b)  Support c)  Whole of organisation

Insights

Beasley Intercultural Pty Ltd

1.  Time 2.  Building demand 3.  CQ – Cultural Intelligence

a)  Self Awareness b)  Knowledge c)  Cultural Consciousness d)  Adaption Skills

Collaboration

Beasley Intercultural Pty Ltd

a)  Advocate broadly the case for developing an Asia capable workforce

b)  Accelerate the development of Asia-focused strategies with Australian business taking the lead

c)  Invest in developing Asia capability throughout the Australian workforce

d)  More effectively educate Australia’s future workforce for the Asian Century

Asia Capable workforce

Beasley Intercultural Pty Ltd

a)  Support programs that increase the value students, parents and the community place on Asia knowledge and Asian languages

b)  Encourage greater diversity on boards and in corporate leadership roles

Asia focused strategies

Beasley Intercultural Pty Ltd

a)  Develop and validate an Asia capabilities framework

b)  Integrate Asia capability development into reporting to signal its strategic importance to

Asia Capability in workforce

Beasley Intercultural Pty Ltd

a)  Recruit and recognise b)  Provide suitable pathways c)  Intercultural training d)  Language training e)  Provide courses and programs to build Asia

capabilities

Educate future workforce

Beasley Intercultural Pty Ltd

a)  Develop internships / work placements b)  Inform tertiary sector of emerging trends –

requirements c)  Enhance Education workforce d)  Alumni links e)  Student mobility f)  Provide courses and programs to build Asia

capabilities

China: Intercultural Effectiveness

McCullough Robertson (Brisbane)

Tom Parker 23 October 2012