Sunbelt presentatie 2007

SOCIAL NETWORKS, SOCIAL CAPITAL AND KNOWLEDGE PRODUCTIVITY

University of Twente, Faculty of Behavioural Science

Tjip de Jong

3rd of May 2007

Paper presentation for the XXVII International Sunbelt Social Network Conference

Corfu, Greece

You can’t be smart if you don’t want to..

• Learning is social

• Learning happens on the job

• Knowledge is socially constructed

• Knowledge resides in social networks

Networks are vehicles to learn

Different connections facilitate different learning outcomes

HRD should focus on promoting social skills

HRD should focus on creating a rich learning environment

Knowledge productivity is a social learning process

Aspects of social capital play a dominant role in knowledge productivity

Social capital can be described as the network of connections between individuals, based on trust, respect, appreciation, integrity, transparency and shared norms and values

(Kessels & De Jong, 2007)

Knowledge productivity entails the process of identifying, gathering and interpreting relevant information, using this information to develop new skills and then to apply these skills to improve and radically innovate operating procedures, products and services

(Keursten et al., 2006)

How rich is your learning environment?

Netwerken_211.jpg

• How is knowledge productivity realized within knowledge intensive firms?

• Through which specific interactions?

• In what way do density and sparseness play a role within these organizations?

• Through bringing people together from different disciplines and backgrounds

• Through facilitating structural, relational and cognitive experiences

How can HRD-practitioners adopt the findings of this study

as a basis for their interventions?

What is the relationship between knowledge

productivity and social networks and in what way is social capital affecting this?

What factors facilitate and inhibit knowledge

productivity from a social network perspective?

What factors facilitate or inhibit knowledge productivity from a

social capital perspective?

Does knowledge resides between our ears or between our noses?