SENSE MAKING & SYSTEMS THINKING

Preview:

DESCRIPTION

Science for Change Agents, Innovators & Entrepreneurs. Day 2Systems: Holism vs ReductionismLinear vs. non-linear thinkingEvents, symptoms and root causesMapping SystemsSystem ArchetypesSystemic Interventions and Trim TabsDisruptive & Systemic Innovation: Making Change HappenPeople in Systems: Game Theory, Behaviorism, Social Psychology, Behavioural Economics / Biases & HeuristicsMotivations for Change Agents: Membership, Mastery, MeaningMASTERCLASS FOR KAOS PILOTS, DENMARK

Citation preview

SCIENCE FOR IMAGINEERS

KAOS PILOTS FEB 2012

NICK JANKEL, WECREATE

@NICKWECREATE@NICKJANKEL

DAY 2SENSE MAKING & SYSTEMS THINKING

INTENTION KNOWLEDGE TERMS LENSES

KNOW ‘TRUTH’ EXPLANATION OF WHAT IS

NATURALISM / REALISMPROOF

REDUCTIONISMEMPIRICAL ANALYSIS

INDUCTION / DEDUCTION

PREDICT / CONTROL NATURE

CORROBORATION OF WHAT WORKS INSTRUMENTALISM EVIDENCE BASE

RCTS

APPRECIATE / EMPATHISE

UNDERSTANDING OF HOW THINGS ARE HERMENEUTICS

SEMIOTICSCONTEXT

QUAL / QUANTPO

DISCOURSE ANALYSIS

DISEMPOWER CRITICISM OF WHY THINGS ARE

STRUCTURALISMPOST MODERNISM

DECONSTRUCTION‘ARCHEOLOGY’

CRITICAL THEORY

IMPROVE INSIGHT INTO HOW TO CHANGE THINGS EMANCIPATION

SYSTEMS / CYNEFINACTION RESEARCH

CRITICAL CONSCIOUSNESS

WORK THROUGH YOUR PROBLEM WITH EACH INTENTIONWHAT KIND OF RESEARCH METHODS?WHY?WHAT IS OPPORTUNITY / THREAT WITH EACH?

INTRO TO SYSTEMS THINKING. CONTENT & CONTEXT. CAUSES AND EFFECTS VS. TRIGGERS AND DRIVERS. FEEDBACK MECHANISMS. PREFERRED STATES. SYSTEM VS. INDIVIDUAL.  SYSTEMS & INNOVATION. WHOLE SYSTEMS CHANGE. TRIM TABS/ SWEETSPOTS. WORK WITH SYSTEMS THINKING

THE BEER GAME OR OTHER GAMES FROM GAME-THEORY LIKE PRISONERS DILEMMA, ULTIMATUM GAME, ETC. TO SHOW THE SOCIAL MECHANISMS IN HUMAN BEHAVIOUR.

BUILD A SYSTEMS MAP TOGETHER AND LOOK FOR OPPORTUNITIES AND SWEET SPOTS TO TRANSFORM IT WITH INNOVATION

TODAY

HEARTCENTRED, GROUNDED

HOW DO YOU SOLVE MY BACK ACHE?

“We still have not seen much movement on... the deep systemic issues that cause the current cluster of crisis symptoms to be reproduced time and again. I believe that the most important root issue of the current crisis is our thinking: how we collectively think.”

C OTTO SCHARMER

HOW WE THINKLINEAR, REDUCTIONIST, MECHANISTIC

LINEARITYCAUSE / EFFECTBLAME AGENTS / INTENTIONSREALISM / SCIENTISM

EVIDENCEBASED INTERVENTIONS

SYMPTOMSROOT ‘CAUSES’

WHOLENESSBIOLOGY: VON BERTANALFY

“There can be no scientific study of society, either in its conditions or its movements, if it is separated into portions, and its divisions are studied apart.”

COMTE

ACHILLES: I WILL BE GLAD TO INDULGE BOTH OF YOU, IF YOU WILL FIRST OBLIGE ME, BY TELLING ME THE MEANING OF THESE STRANGE EXPRESSIONS, “HOLISM” AND “REDUCTIONISM”.

CRAB: HOLISM IS THE MOST NATURAL THING IN THE WORLD TO GRASP. IT’S SIMPLY THE BELIEF THAT “THE WHOLE IS GREATER THAN THE SUM OF ITS PARTS”. NO ONE IN HIS RIGHT MIND COULD REJECT HOLISM.

ANTEATER: REDUCTIONISM IS THE MOST NATURAL THING IN THE WORLD TO GRASP. IT’S SIMPLY THE BELIEF THAT “A WHOLE CAN BE UNDERSTOOD COMPLETELY IF YOU UNDERSTAND ITS PARTS, AND THE NATURE OF THEIR ‘SUM’”. NO ONE IN HER LEFT BRAIN COULD REJECT REDUCTIONISM

KP?INDIVIDUAL PARTS?PARTS AFFECT EACH OTHER?WHOLE MORE THAN SUM?PERSISTS?

SYSTEMSHAVE IDENTITIES WHICH RESIST CHANGERESPOND TO INTERVENTIONSATTEMPT TO SHAPE PEOPLE / PLACESCOMPLEX BEHAVIOURLEARNSYMBOLIC EXCHANGES

SYSTEMICCOMPLEMENTARY INTERACTIONSTRIGGERS, DRIVERS, RESPONSESPATTERNS EMERGE OVER TIMESYSTEMS CAUSE BEHAVIOUR (VICE VERSA)MUTUAL RESPONSIBLITYINTENTIONS ARE NOT ALWAYS CLEAR

DIALOGICCONSTRUCTED & REALTANGIBLE & CONCEPTUALCREATE & CREATED

CONSTELLATIONSFAMILY DYNAMICSMUTUAL OWNERSHIP EMPATHIC DISCOVERY

“Reality is made up of circles, but we see straight lines. Herein lies the beginnings of our limitation as systems thinkers.”

PETER SENGE

systems images

TAUGHT TO ANALYSE, MECHANISELINEAR MODE OF THINKING (LANGUAGE)BIASES & ASSUMPTIONSSYSTEMS MASQUERADE AS EVENTS

CHALLENGING

“Unlike curiosity or empiricism, holism takes a while to acquire and appreciate.”

NICHOLAS CHRISTAKIS

CHALLENGINGTAUGHT TO ANALYSELINEAR MODE (LANGUAGE)BIASES & ASSUMPTIONSMASQUERADE AS EVENTS

MULTIVERSEMANY STAKEHOLDERS / PERSPECTIVEMULTIPLE INTENTIONSMANY FRAMES / INTERPRETATIONS

INTERVENTIONSHIGHLY CHARGEDSCOPING CHALLENGES MANY

MAPPINGSYSTEMS

FEEDBACKOSCILLATIONS BETWEEN POSITIVE & NEGATIVE LOOPS (& INTENTIONS)THE PAST FEEDS INTO THE FUTURE

DRAW KAOS PILOT SYSTEM

BOUNDARIESWHERE?

“A system is anything we happen to draw a boundary around. ”

RICHARD VERYARD

LAWUNINTENDED CONSEQUENCESSURPRISES!

STATEPREFERRED OR NOT

NOT NORMATIVE ‘RIGHT’ OR ‘WRONG’

IDENTIFY PREFERRED KP STATE

“Something hit me very hard once, thinking about what one little man could do. Think of the Queen Mary - the whole ship goes by and then comes the rudder. And there's a tiny thing at the edge of the rudder called a trim tab.”

BUCKMINSTER FULLER

SWEETSPOTS FOR MULTIPLE INTERVENTIONS

REAMP.ORG

STATUS QUOMAINTAINED BY OUTDATED ASSUMPTIONS

PLATOCONVENIENT LIES

DEFENDEDBY THE GROUP THINK OF THOSE IN POWER

52

The Problem

Breakthrough Idea

Conventions /Assumptions

ConventionalMindset

Breakthrough Insights

Breakthrough Concept

Breakthrough

The Problem

Breakthrough Idea

Conventions /Assumptions

ConventionalMindset

Breakthrough Insights

Breakthrough Concept

Computers are not designed for

creativity. They are there for productivity.

Non-techies are not buying or using computers as much as they should.

Productivity is the key benefit of

machinery which helps us be more

productive cogs in the machine.

Computers can be a force for amazing

creativity if designed for beauty, usability and

playfulness.

Think different with an Mac.

We are all artists; we are here to

express not possess.

Breakthrough

The Problem

Breakthrough Idea

Conventions /Assumptions

ConventionalMindset

Breakthrough Insights

Breakthrough Concept

Breakthrough

WORK THROUGH SOME ASSUMPTIONS IN THE KP SYSTEM...

DRAW BREAKTHROUGH SYSTEM OF YOUR ‘PROBLEM’SPOT ASSUMPTIONSIDENTIFY SWEETSPOTS

BEHAVIOURIN SYSTEMS

GAMETHEORY

PRISONER’SGAME

ULTIMATUMGAME

WHY DO YOU DO (OR NOT) YOUR ASSIGNMENTS?

RATIONALCHOICE THEORY

HOMOECONOMICUS

“An arbitrary definition of man, as a being who inevitably does that by which he may obtain the greatest amount of necessaries, conveniences, and luxuries, with the smallest quantity of labour and physical self-denial with which they can be obtained.”

JOHN STUART MILL

UNCONSCIOUSMESMERCHARCOTFREUDJAMES

BEHAVIOURALSKINNEROPERANT CONDITIONING

RULESREWARDS

COGNITIVEPSYCHOLOGY

BOUNDEDRATIONALITY

BEHAVIOURALECONOMICS

BIASESHEURISTICS

PROSPECTTHEORY

NUDGEINTERVENTIONS

NUDGEINTERVENTIONS

PEERPOWER / PRESSURE

HEARTCENTRED, GROUNDED

CO-CREATE 1+ CONCEPTS THAT COULD MOVE YOUR SYSTEM TO A PREFERRED STATE

ACKNOWLEDGEMENTSFRANK BARRETT & DAVID COOPERRIDER (AI)PETER SENGE (SYSTEMS)STANFORD ENCYLOPEDIA OF PHILOSOPHYWIKIPEDIAMICHELLE HOLLIDAY (COMPLEXITY)BELTOWSKA & RAE (SYSTEMS IMAGES)AIDAN WARD & RICHARD VERYARD (SYSTEMS)RICHARD SEEL (COMPLEXITY)

CONNECTNICK@WECREATE.CC

WECREATE.CC (THIS WILL BE UP IN FEW DAYS)NICKJANKEL.COM

Recommended