View
258
Download
6
Category
Tags:
Preview:
Citation preview
BHARAT PETROLEUM
CORPORATION LTD
Bharat Petroleum Corporation Limited, Bijwasan ,
New Delhi – 110061
Registered Office: Bharat Bhawan, 4 & 6, Currimbhoy Road, Ballard
Estate P.B No. 688, Mumbai- 400 001
E-mail: bharatpetroleum.in
Website: www.bharatpetroleum.in
Corporate Internship Supervisor: Mrs Shaifali Singh Chaudhary
By:
Sahil Badhwar
Jaypee Business
School
mba(2011-2013)
PROJECT: TO CARRY OUT A SURVEY OF BPCL
RETAIL OUTLETS IN DELHI REGION IN ORDER TO
IDENTIFY THE WORKING CONDITIONS OF BPCL
EMPLOYEES FOR THE MANAGEMNET TO TAKE
INFORMED DECISIONS WHILE FORMULATING HR
POLICIES.
Retail Outlets Covered:
Anand Super Service Station
Auto Care
Kanwar & Co
Anup Service Station
Mann Service Station
Saksham Motors
R N Motors
Gymkhana Service Station
Veejay Service Station
Siddhu Service Station
Sample Size : 85 BPCL Employees
Average Sample Size per RO : 8-9 Employees
Position: Summer Trainee at Bharat Petroleum
Corporation ltd.
Area: Human Resource Management
Tools and Techniques: Questionnaire was used to
carry out the survey of BPCL employees in the Delhi
region.
Extent of involvement: I was authorized by LT.
Shankar N Karajagi(TERRITORY MANAGER,
RETAIL-DELHI), to carry out the survey of BPCL retail
outlets.
Detailed Analysis1) Anand super service station:
Age group distribution
60%30%
10% 18-30 yrs
30-40 yrs
40-60 yrs
Gender wise distribution
100%
0%males
females
Education Level
20%
50%
20%
10%
less than 10th
10th pass
12th pass
Graduate(partially)
Employees receiving basic training
80%
20%
basic training
yes
no
Salary Distribution
0%
30%
70%
0%salary
3200-4400
4401-5200
5200-6500
Employees receiving bonus
70%
30%
bonus
yes
no
Employees who have PF and ESI cards.
60%
40%
PF and ESI cards
yes
no
Working Hours
60%
40%
0%working hrs
8 hrs
8-10 hrs
more than 10 hrs
Number of offs per month
0%
100%
no offs per month
2
4
Work experience
30%
50%
20%
work experience
5yrs
5-10 yrs
more than 10 yrs
Auto Care
Age group distribution
18%
55%
27%
Age group distribution
18-30 yrs
30-40 yrs
40-60 yrs
Gender wise distribution
100%
0%Gender wise distribution
males
females
Education level
10%
60%
20%10%
Education level
less than 10th
10th
12th
Employees receiving basic training
100%
0%Employees receiving basic training
yes
no
Salary Distribution
0%0%
90%
10%salary distribution
3200-4400
4401-5200
5201-6500
Employees receiving bonus
100%
0%employees receiving bonus
yes
no
Employees who have PF and ESI cards
100%
0%employees having PF and ESI cards
yes
no
Working hours
90%
10%0%
working hrs
8 hrs
8-10 hrs
more than 10 hrs
Number of offs per month
100%
0%no of offs per month
4
2
Work experience
20%
50%
30%
work experience
5 yrs
5-10 yrs
more than 10 yrs
Kanwar & Co
Age group distribution
40%
50%
10%age group distribution
18-30 yrs
30-40 yrs
40-60 yrs
Gender wise distribution
100%
0%gender wise distribution
males
females
Education level
40%
50%
10% 0%education level
less than 10th
10th pass
12th pass
Employees receiving basic training
60%
40%
employees receiving basic training
yes
no
Salary distribution
20%
70%
10%
0% salary distribution
3200-4400
4401-5200
5201-6500
Employees receiving bonus
20%
80%
employees receiving bonus
yes
no
Employees having PF and ESI cards
30%
70%
employees having PF and ESI cards
yes
no
Working hours
30%
50%
20%
working hrs
8 hrs
8-10 hrs
more than 10 hrs
Number of offs per month
70%
30%
no of offs per month
2/month
4/month
Work experience
50%30%
20%
work experience
5 yrs
5-10 yrs
more than 10 yrs
Anup Service Station
Age group distribution
70%20%
10%age group distribution
18-30 yrs
30-40 yrs
40-60 yrs
Gender wise distribution
10%
90%
gender wise distribution
males
females
Education level
20%
60%
10%10%
education level
less than 10th
10th pass
12th pass
graduate(partially)
Employees receiving basic training
60%
40%
employees receiving basic training
yes
no
Salary distribution
0%
67%22%
11%
salary distribution
3200-4400
4401-5200
5201-6500
6501-10000
Employees receiving bonus
50%50%
employees receiving bonus
yes
no
Employees who have PF and ESI cards
60%
40%
employees who have PF and ESI cards
yes
no
Working hrs
10%
60%
30%
working hrs
8 hrs
8-10 hrs
more than 10 hrs
Number of offs per month
30%
70%
no of offs per month
2/month
4/month
Work experience
60%30%
10%work experience
5 yrs
5-10 yrs
more than 10 yrs
Mann Service Station
Age group distribution
40%
50%
10%age group distribution
18-30 yrs
30-40 yrs
40-60 yrs
Gender wise distribution
60%
40%
gender wise distribution
males
females
Education level
30%
50%
20% 0%education level
less than 10th
10th pass
12th pass
graduate(partially)
Employees receiving basic training
70%
30%
employees receiving basic training
yes
no
Salary distribution
10%
50%30%
10%salary distribution
3200-4400
4401-5200
5201-6500
6501-10000
Employees receiving bonus
30%
70%
employees receiving bonus
yes
no
Employees who have PF and ESI cards
30%
70%
employees who have PF and ESI cards
yes
no
Working hours
50%30%
20%
working hrs
8 hrs
8-10 hrs
more than 10 hrs
Number of offs per month
10%
90%
no of offs per month
2/month
4/month
Work experience
20%
50%
30%
work experience
5 yrs
5-10 yrs
more than 10 yrs
Saksham Motors
Age group distribution
30%
60%
10%
age group distribution
18-30 yrs
30-40 yrs
40-60 yrs
Gender wise distribution
100%
0%gender wise distribution
males
females
Education level
40%
50%
10% 0%education level
less than 10th
10th pass
12th pass
graduate(partially)
Employees receiving basic training
40%
60%
employees receiving basic training
yes
no
Salary Distribution
50%40%
10%
0% salary distribution
3200-4400
4401-5200
5201-6500
6501-10000
Employees receiving bonus
10%
90%
employees receiving bonus
yes
no
Employees who have PF and ESI cards
20%
80%
employess who have PF and ESI cards
yes
no
Working hrs
0%
80%
20%
working hrs
8 hrs
8-10 hrs
more than 10 hrs
Number of offs per month
60%
40%
no of offs per month
2/month
4/month
Work experience
60%
40%
0%work experience
5 yrs
5-10 yrs
more than 10 yrs
RN Motors
Age group distribution
40%
40%
20%
age group distribution
18-30 yrs
30-40 yrs
40-60 yrs
Gender wise distribution
100%
0%gender wise edistribution
males
females
Education level
30%
40%
20%10%
education level
less than 10th
10th pass
12th pass
graduate(partially)
Employees receiving basic training
90%
10%
employees receiving basic training
yes
no
Salary distribution
0%
70%
20%10%
salary distribution
3200-4400
4401-5200
5201-6500
6501-10000
Employees receiving bonus
60%
40%
employees receiving bonus
yes
no
Employees who have PF and ESI cards
60%
40%
employees who have PF and ESI cards
yes
no
Working hours
70%
30%
0%working hrs
8 hrs
8-10 hrs
more than 10 hrs
Number of offs per month
0%
100%
no of offs per month
2/month
4/month
Work experience
20%
60%
20%
work experience
5 yrs
5-10 yrs
more than 10 yrs
Gymkhana Service Station
Age group distribution
20%
60%
20%
age group distribution
18-30 yrs
30-40 yrs
40-60 yrs
Gender wise distribution
100%
0%gender wise distribution
males
females
Education level
18%
46%
27%
9%education level
less than 10th
10th pass
12th pass
graduate(partially)
Employees receiving basic training
100%
0%employees receiving basic training
yes
no
Salary distribution
0% 0%30%
70%
salary distribution
3200-4400
4401-5200
5201-6500
6501-10000
Employees receiving bonus
100%
0%employees receiving bonus
yes
no
Employees who have PF and ESI cards
100%
0%
employees who have PF and ESI cards
yes
no
Working hrs
100%
0%working hrs
8 hrs
8-10 hrs
more than 10 hrs
Number of offs per month
0%
100%
no of offs per month
2/month
4/month
Work experience
0%
70%
30%
work experience
5 yrs
5-10 yrs
more than 10 yrs
Veejay Service Station
Age group distribution
40%
60%
0% age group distribution
18-30 yrs
30-40 yrs
40-60 yrs
Gender wise distribution
100%
0%gender wise distribution
males
females
Education level
30%
60%
10% 0%education level
less than 10th
10th pass
12th pass
graduation(partially)
Employees receiving basic training
70%
30%
employees receiving basic training
yes
no
Salary distribution
0%
50%50%
0%salary distribution
3200-4400
4401-5200
5201-6500
6501-10000
Employees receiving bonus
80%
20%
employees receiving bonus
yes
no
Employees who have PF and ESI cards
70%
30%
employees who have PF and ESI cards
yes
no
Working hrs
60%
40%
0%working hrs
8 hrs
8-10 hrs
more than 10 hrs
No of offs per month
0%
100%
no of offs per month
2/month
4/month
Work experience
40%
40%
20%
work experience
5 yrs
5-10 yrs
more than 10 yrs
Siddhu Service Station
Age group distribution
33%
56%
11%
age group distribution
18-30 yrs
30-40 yrs
40-60 yrs
Gender wise distribution
100%
0%gender wise distribution
males
females
Education level
36%
46%
9% 9%education level
less than 10th
10th pass
12th pass
Employees receiving basic training
80%
20%
employees receiving basic training
yes
no
Salary distribution
0%30%
50%
20%
salary distribution
3200-4400
4401-5200
5201-6500
6501-10000
Employees receiving bonus
60%
40%
employees receiving bonus
yes
no
Employees who have PF and ESI cards
70%
30%
employees who have PF and ESI cards
yes
no
Working hours
70%
30%0%
working hrs
8 hrs
8-10 hrs
more than 10 hrs
No of offs per month
0%
100%
no of offs per month
2/month
4/month
Work experience
9%
55%
36%
work experience
5 yrs
5-10 yrs
more than 10 yrs
Recommended