RESEARCHING REALITIES

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Science for Change Agents, Innovators & Entrepreneurs. Day 4Research vs. Action ResearchExperiential Learning, Action LearningAppreciative InquiryQualitative ResearchQuantitative ResearchEthnographic Methods / Participant ObservationMASTERCLASS FOR KAOS PILOTS, DENMARK

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SCIENCE FOR IMAGINEERS

KAOS PILOTS FEB 2012

NICK JANKEL, WECREATE

@NICKWECREATE@NICKJANKEL

DAY 4RESEARCHING REALITIES

ACTION RESEARCHASKING GREAT QUESTIONS APPRECIATIVE INQUIRY

ETHNOGRAPHIC RESEARCHPARTICIPANT OBSERVATION

PUTTING IT ALL TOGETHER IN A PROCESS

TODAY

HEARTSYNERGY, SYNTHESIS

EARLYLUNCH 11.30-12.30

PRESENT YEAR 1 IMPLEMENTATION STRATEGY IN LIGHT OF CYNEFIN MODEL

ACTIONRESEARCH

“A cycle of posing questions, gathering data, reflection & deciding on a course of action.”

EILEEN FERRANCE

INQUIRY& INTENTION

LEARNINGTHROUGH DOING

DOINGTHROUGH LEARNING

CYCLEPROBLEMDESIGNDOREFLECTCAPTURESHARE

PROBLEMASK GREAT QUESTIONS

FLEXIBLESYSTEMSCOLLABORATIONSPRECEDENTS / CONTRARIESAPPRECIATIONSREFRAMES / NEW CONTEXTS / NEW PEOPLEPENETRATE TO HIDDEN ORDER

WHAT IS AN AR PROJECT FOR KP TO GROW?WHAT IS AN AL PROJECT FOR YOU TO GROW?HOW CAN THEY BE THE SAME THING?

QUESTIONS

FOCUSEDON PROBLEM OR SOLUTION

APPRECIATEWHAT WORKS

APPRECIATETHE ACT OF RECOGNIZING THE BEST IN PEOPLE AND THE WORLD AROUND USAFFIRMING PAST AND PRESENT POTENTIALSPERCEIVE THINGS THAT GIVE LIFE TO LIVING SYSTEMSTO INCREASE IN VALUE

INQUIREEXPLORATION AND DISCOVERYASK QUESTIONSOPEN TO SEEING NEW POTENTIALS AND POSSIBILITIES

STRENGTHPERFORMS AND TRANSFORMS

EMOTIONSBROADEN & BUILD

WHAT IS AN AR PROJECT FOR KP TO GROW?WHAT IS AN AL PROJECT FOR YOU TO GROW?HOW CAN THEY BE THE SAME THING?

DEFICITVS STRENGTH

DEFICITASSUME PROBLEM / NEEDCAUSESOLUTIONSSTRATEGY

STRENGTHAPPRECIATEASSUME INFINITE CAPACITY TO IMAGINEDIALOGUE & CO-DESIGNCO-CREATE

STUDY ITAND IT GROWS!

WHAT WE FOCUS ON BECOMES OUR REALITYREALITY IS CREATED IN THE MOMENT,- MULTIPLE REALITIESIN EVERY TEAM SOME THING(S) WORKPEOPLE HAVE MORE CONFIDENCE AND COMFORT TO JOURNEY TO THE FUTURE (THE UNKNOWN) WHEN THEY CARRY FORWARD PARTS OF THE PAST (THE KNOWN)THE MODE AND LANGUAGE OF INQUIRY EFFECTS THE ORG. BEING OBSERVED

ASSUME

AI 4-DDISCOVER - WHAT GIVES LIFE?DREAM - WHAT MIGHT BE?DESIGN - WHAT IS IDEAL / MOST APPROPRIATE?DESTINY - HOW TO EMPOWER, LEARN, IMPROVE?

SHARE TOP 3 STRENGTHS AND HIGH POINT OF KP SO FAR

INTRO PARTNER AND CO-DISCOVER CONDITIONS OF SUCCESS FOR THE GROUP

“The ethnographer is a little like Hermes: a messenger who, given methodologies for uncovering the masked, the latent, the unconscious, may even obtain his message through stealth.

He presents languages, cultures, and societies in all their opacity, their foreignness, their meaninglessness; then like the magician, Hermes himself, he clarifies the opaque, renders the foreign familiar, and gives meaning to the meaningless.

He decodes the message. He interprets.”

CRAPANZANO IN WRITING CULTURE: THE POETICS AND POLITICS OF ETHNOGRAPHY

COLLECTING ETHNOGRAPHIC

DATA

ANALYSING ETHNOGRAPHIC

DATA

MAKING AN ETHNOGRAPHIC

RECORD

INSIGHTS INTO SCENARIOS, INNOVATION,

STRATEGY

ASKING ETHNOGRAPHIC

QUESTIONS

DEVELOPMENT OF REPORT /

DEBRIEF

SELECTING AN ETHNOGRAPHIC

PROJECTUNDERSTANDING

PAST THEORY

INTERPRETING ETHNOGRAPHIC

ANALYSIS IN CONTEXT

“[The goal of the ethnographer is] to grasp the natives point of view, his relation to life, to realise his vision of his world... I spread my nets in the right place, and wait for what will fall into them.”

BRONISLAW MALINOWSKIARGONAUTS OF THE WESTERN PACIFIC

DATAARTIFACTS, POSSESSIONS ETCDIARIES, BLOGS ETCPARTICIPANT OBSERVATION ETC

PARTICIPATEINSIDERENGAGE IN ACTIONBE HYPER-AWAREWATCH OWN ACTIONS & BEHAVIOURS OF OTHERS

OBSERVEOUTSIDEROBSERVE 360°CASUAL/ STRUCTURED QUESTIONSCAPTURE LANGUAGELOOK AGAIN & AGAIN

HANGING OUTTHE ABILITY TO STEPPING BACKTHE ABILITY TO WATCHTHE ABILITY TO LISTENTHE ABILITY TO CREATE A RAPPORTTHE ABILITY TO THINK

SPACES: THE PHYSICAL PLACES OR PLACES AND WHAT THEY MIGHT MEANACTORS: THE PEOPLE INVOLVEDACTIVITY: A SET OF RELATED ACTS & BEHAVIOURS PEOPLE DOOBJECTS: THE THINGS PRESENTACT: THE ACTS PEOPLE DOEVENT: A SET OF RELATED ACTIVITIES CARRIED OUTTIME: THE SEQUENCING THAT TAKES PLACE OVER TIMEGOALS: THE THING PEOPLE ARE TRYING TO ACCOMPLISHFEELING: THE EMOTIONS FELT & EXPRESSED

THICKDESCRIPTION

Intention Set

Collaborate Ideate Design & Refine

EngageSense Make & Breakthrough

`

Disruptive Innovation

Ideate

Design

Engage

Sense Make

Breakthrough

RefineIntentionSet

Collaborate

More certainty /

order

More creativity /

chaos

Probertunity

Understand strategic intention of intervention within context. Reframe

problems as opportunities for

Innovation.

Bring together wide perspectives and multi-

disciplinary team to breakthrough faster, cheaper

and more accurately together.

Make sense of the system and identify the

underlying root causes - the assumptions,

conventions and myths - that drive it.

Generate new value propositions by

recombining existing solutions. Ensure they fit with new insights and

serve what is seeking to emerge from the

collective.

Design coherent programmes with a full

Impact Model - centered around everyday users and their everyday lives

Prototype, evaluate, iterate. Implement via emergent execution.

Enable, empower and engage wider audience with the breakthrough to ensure funding, action

and support.

Challenge assumptions and let go of obstacles to new thought. Co-discover and prioritise new insights

through intellect and intuition. Allow the Ah Ha!

moment.

“We shall not cease from explorationAnd the end of all our exploringWill be to arrive where we startedAnd know the place for the first time.”

T S ELIOT

“You can never change things by fighting the existing reality. To change something, build a new model that makes the existing model obsolete.”

BUCKMINSTER FULLER

OUR 4 WAY TEST

PROJECT

TOOLKIT

ACKNOWLEDGEMENTSFRANK BARRETT & DAVID COOPERRIDER (AI)PETER SENGE (SYSTEMS)STANFORD ENCYLOPEDIA OF PHILOSOPHYWIKIPEDIAMICHELLE HOLLIDAY (COMPLEXITY)BELTOWSKA & RAE (SYSTEMS IMAGES)AIDAN WARD & RICHARD VERYARD (SYSTEMS)RICHARD SEEL (COMPLEXITY)

CONNECTNICK@WECREATE.CC

WECREATE.CC (THIS WILL BE UP IN FEW DAYS)NICKJANKEL.COM