Quality Assurance of e-Learning: Methodologies and Issues to Consider

QUALITY ASSURANCE OF E-LEARNINGMETHODOLOGIES & ISSUES TO CONSIDER

ANTHONY F. CAMILLERI – KNOWLEDGE INNOVATION CENTREELIXIR WORKSHOP, LJUBLJANA 15/09/2015

TECHNOLOGICAL TRENDS

Ubiquitous Computingaccess to computing

power any time anywhere

Open Dataaccess to any

information any time anywhere

Learning Analyticsability to base teaching

decisions on data

Semantic Searchability to talk and

converse with machines

Collaboration Technologiesability to collaborate with

anybody in real-time

Personalisation Technologies

move away from traditional massification concepts

SOCIAL CHANGES MEAN INCREASED DEMANDS FROM EDUCATION

provide graduates to supply the knowledge economy

increase efficiency of processes

extend reach of programmesadapt content to ever-changing

priorities

do more, better, with less

THREATS TO QUALITY ONLINE EDUCATION

Content Management Diploma Mills Digital

Evangelisminstead of

Learning Design

Quality Degrees

Pedagogical Soundness

SELECTED TRENDS IN ONLINE, OPEN AND FLEXIBLE HIGHER EDUCATION

Quality Labelsfor e-

learning

LearningAnalytics

Increasing demand for

recognition & portability

Growth of OER

QUALITY MODELS FOR E-LEARNING

40+ Quality Models on OER; MOOCs, E-learning, Online learning

Certification Benchmarking

Accreditation Advisory

QUALITY MODELS LOOK AT THE SAME ASPECTS

Three significant areas related to quality in online learning, including e-learning (Ossiannilsson, 2012).

QA challenge:

which quality approach

fits me best?

LEARNING ANALYTICS CAN TELL US

methods• A/B Testing• usage statistics on resources• detailed grading data• social network analysis• live performance monitoring• student record monitoring

tell us• how students interact with

materials, each others and tutors

• which materials and methods work best

• which students are in danger of falling behind

• social issues & equity issues

QA-RELATED ISSUES TO CONSIDER

Can we claim a course to be quality without

data?How do we define an expert in the future?

GROWTH IN OPEN EDUCATIONAL RESOURCES

April 2014:

3045 learning repositories – 7% growth year-on-year

with 12 million learning objects

Source:repository66.org

GROWTH IN MOOCS

March 2015:

1139 European MOOCs

220% Year-on-Year Growth

Source:openeducationeuropa.eu

QA-RELATED ISSUES TO CONSIDER

How to adapt teacher performance metrics to consider use/re-use of

their resources?

How does open resources affect

concepts of efficiency?

INCREASED DEMAND FOR RECOGNITION

BadgesCertificates of

attendanceCertificates of

completionECTSDiplomas and Degrees

easily mapped toQualifications Framework

Hard/Impossible to map toQualifications Framework

CHALLENGES FOR QA

Students Expect HE

to provide portable

and recognisable

qualifications

Equivalent Quality across all

qualification types

Quality of theQualification itself

(recognition & portability as elements of quality)

THANK YOU FORYOUR ATTENTION

ANTHONY F. CAMILLERIANTHONY@KNOWLEDGEINNOVATIONEU

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