Prototype and test1 : Employer's Perspective

ENCOURAGE PRO-ACTIVE APPROACH

AMONG EMPLOYEES

PROTO-TYPE & TEST STAGE

IRAVATI KULKARNI, TEAM GREENRICH,

DESIGN THINKING ACTION LAB, 2013.

AN EMPLOYER’S PERSPECTIVE

Problem Statement

A smart, pro-active, committed, supportive & hard-working owner of a small urban business needs a way to help new employees adapt quickly & efficiently to their working environment. Because long time to adapt & learn skills weighs on productivity and profits.

Proposed Solution # 1

Encourage Pro-active Approach Among The Employees

When each employee is self-motivated, pro- active and ready to adapt, it promotes a healthy, competitive, efficient and productive atmosphere in the company. 

BUT HOW TO DO IT???

The 5 ‘P’s Of Pro-Active Approach

Predict : Anticipating A Problem

Prevent : Preventing Potential Obstacles Or Problems

Plan : Planning For The Future, Being Creative, Being Visionary

The 5 ‘P’s Of Pro-Active Approach

Participate : Active Participation, Taking Initiative, Engaging With Others, Contribute, Be A Part Of The Team.

Perform : Taking Ownership Of Your Work, Holding Yourself Accountable, Stand Behind Your Decisions.

Intranet Office Network

The Solution Is Building An “Intranet Office Community Network”

In A Blog Or Website Format For The Company Employees To Share Their Experiences Of Pro-Activeness At Work!

This Is How It Will Work!

The Intranet Office Community

Sample Of The Intranet

Categories, Topics

News, Contests etc.

Links

Proactivity Board

Main Features Of Intranet Community

User-FriendlyNeeds Authorized Log-InAccessible From Mobiles/Laptops

etcMaintains Records & Data-BaseOpportunities For Improving

Inter-personal Relations & Work-Culture

Healthy Competition

BenefitsLessons Learnt Useful For The

Future Of Company & EmployeesEmployee Learns Faster & Knows

Whom To Ask For AdviceBoosts Morale, Creativity & Pro-

Active Approach Among Employees

Serves As A Platform To Launch & Gauge New Ideas Or Updates

BenefitsReal-Time Work Related Notes,

Experiences SharedInspiration For OthersInstant Appreciation & ApplauseRewards In Terms Of StatusOnline Record Of Offline ActivitiesMakes Work More Fun!

Testing Testing... “The concept is good and

workable. But normally these concepts work best at college level. Atoffice level to work, it needs open and politics-free environment and this should be the responsibility of the employerand the top most staff. Plus this should be part of the system and not some activity which starts off with a bang and then ends after a while.”

Proposed Solution # 2

Arrange Mentors For The New & Inexperienced Employees.

Each new employee gets his or her own

personal mentor who guides and coaches them step-by-step outside the office hours, so that the employees feel at ease within the work-space and are able to adapt quickly and efficiently to their work- environment.

The New Employee Has ToSelect His/Her Mentor From The

Senior Company Employees.

The Mentors would be experts in their selected, respective fields and interact with the new employees.

Panel Of Mentors BrochureThe New Employee Selects

His/Her Mentor From The List Of Available Mentors From The Brochure/ webpage.

The Brochure/ Webpage Describes The Qualification & Expertise Of The Mentor With Some Quotes.

Sample Brochure

Audit Of The Mentor Program

Reviewing & Revising The Mentor Program & The Mentor Panel Each Year Will Be Helpful.

New Ideas, Processes & Technology Could Be Implemented In This Program Each Year...

Testing Testing... “Though such program has a definite

potential, a lot depends on the personal interaction of the mentor and the employee. If they connect, then wow! But if they do not, that could cause trouble. The human angle has to be considered. So this solution, though probable, may not be the real answer. But it has a promise.”

~ The End ~