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Parent PLUS Loan Action
Claim Worklist Item
Go to “Pending Worklist” screen and “claim next item” for Parent PLUS loans
Review Parent PLUS Loan Action Form
▪ Click on the “Image” to review student’s submitted document
Review Parent PLUS Loan Action Form
▪ Confirm all fields are filled out correctly
▪ Confirm the notary stamp is not expired
Determine Type of Adjustment requested
▪ The Parent PLUS Loan Action Form is a form that parents submit in order to:
▪ Accept▪ Increase▪ Decrease ▪ Decline
Review Section A to determine what steps you will need to take
Guidelines for Adjustments
▪ Guest access must be present for parent that is accepting plus loan
▪ Parents must have an SSN on record
Ensure Parent PLUS Guest Access is correct
▪ Click the gold key from View Financial Aid Status page
▪ Click View History▪ Parent PLUS Loans is included
under Permissions▪ Parent PLUS Loan Access is
checked
Review Relationship for SSN and Citizenship
Go to Relationship Screen
Enter student’s SSN Choose parent that is
accepting Parent PLUS Loan
Review National ID If SSN is present,
continue with process
If SSN is not present request Update Parent PLUS Borrower Info form by sending communication: PLUS – Need Update Form
SSN present, review and update citizenship for parent
Click on Biographical Details from the Relationship Screen
From Biographical Details screen click on Citizenship If parent said they were a citizen on the
Parent PLUS Loan Action Form, update to: Country: USA Citizenship Status: Citizen Continue with processing PLUS
Action Form If parent said they were not a US
Citizen, post a FPCITZ (Parent Citizenship Verif) checklist
- Do not process PLUS Action formComplete worklist item and then re-initiate FPCITZ checklist on View Financial Aid Status screen
Parent PLUS Loan Process
Action Steps Comment
Increase
Create a new loan with a subsequent item type for the amount of the requested increase.
Update Manage DL Application with correct parent ID/information
Per Parent PLUS Loan Action Form, accepted $ PPL per request to increase from $ to $ .
Decrease Decrease loan amount per
term/amount indicated. Bill back disbursed portion of loan
as necessary.
Per Parent PLUS Loan Action Form, updated PPL to $ per request to decrease from $ to $ (indicate term if applicable).
Accept
Ensure that parent has relationship created, SSN is present, and citizenship is updated according to form.
Accept offered Parent PLUS Loan per request or if prior PPL canceled, offer/accept on subsequent item type.
Update Manage DL Application with correct parent ID/information
Per Parent PLUS Loan Action Form; accepted PLUS Loan for $ .
Cancel/Decline
Cancel offered, accepted, or accepted and disbursed as applicable.
Per Parent PLUS Loan Action Form; canceled PPL for $ per request.
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