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N E W P O R T F I R E D E P A R T M E N T
I N C I D E N T C O M M A N D T R A I N I N G1 S T E D I T I O N
COMMUNICATIONS
3rd Function of Command
Division of Training16 May 2015
COMMUNICATIONS
Major Goal
• “The Incident Commander will initiate, maintain and
control the communications process”
OBJECTIVES
Describe the general requirements for effective communications
Identify the available radio channels
Name the correct unit designations
Define and execute required reports
Identify Fire ground bench marks
Explain the difference between “Emergency Traffic” and “Mayday”
Explain The difference between “Withdrawal” & “Abandon the building”
OBJECTIVES
Describe the role that SOP’s, communication training and organizational management play in the communication process.
Identify the different forms of incident communications
Understand the responsibilities of all the communication participants.
Describe the different roles of the IC, Division/Groups & Companies to maintain effective communications
Define the IC’s role in controlling communications
Explain the components of the Communications IC Checklist
COMPETENCIES
Use Communications SOPs (Order Models, etc)
Start/control communications upon arrival with Brief Initial Report (BIR)
Use effective communication techniques to keep everyone connected
Use organizational chart as communication flow plan
Use companies and Divisions/Groups as communications partners
Maintain a clear controlled voice
Listen critically – understand communication difficulties from tough operating positions
COMPETENCIES
Coordinate timely progress reportsMaintain communication availability – answer on first callUtilize standard Order ModelKeep communications simpleTaskLocationObjective
Utilize CP position and staff to help communicationsCenter communications around tactical benchmarks Primary All Clear Knockdown Loss Stopped
COMMUNICATION ELEMENTS
SOP’s
Training
Organizational Management
Equipment
Communication Channels
Standard Language
Techniques
FORMS OF INCIDENT COMMUNICATIONS
Face to Face
Radio
Electronic Support
Standard Operating Procedures
COMMUNICATION PARTICIPANTS
Dispatch
Incident Commander
Command Support Staff – Division/Groups
Operating Units - Companies
Other Agencies
MAINTAINING COMMUNICATIONS
The IC’s RoleGet things going
Balance talking/listening
Control communications
Be available to communicate
Division/Group ReportingCommand Partners
Utilize standard reports
Emergency Traffic
Communicating with Operating Companies
IC COMMUNICATION CONTROL
Ability to Command
Who’s in Control?
The Conductor
COMMUNICATIONS
MAJOR GOALT O I N I T I A T E , M A I N T A I N , A N D C O N T R O L E F F E C T I V E I N C I D E NT C O M M U N I C A T I O NS.
COMMUNICATIONS
Start/control communications upon arrival with initial
radio report that describes conditions and actions
COMMUNICATIONS
Listen critically
• understand communications difficulties from tough operating positions.
COMMUNICATIONS
Mix and match forms
of communications
(face to face - radio -
computers - SOPs).
COMMUNICATIONS
• Use proper Order Model
• Timely Progress Reports
• Keep Communications
Simple
• Task
• Location
• Objective
COMMUNICATIONS
Utilize CP position and staff to help communications.
• How many times do we not do this?
• What are the PROs/CONs?
COMMUNICATIONS
• Center communications around the tactical benchmarks
• Primary All Clear
• Knockdown
• Loss stopped
COMMUNICATIONS
Reports
• Brief Initial Report
• Follow-up Report
• Personal Accountability Report
• Progress ReportsC.A.N. Reports
Completion Report
Exception Report
BRIEF INITIAL REPORT
Brief Initial Report – The first arriving unit on the scene will provide a Brief Initial Report.
This report will include:
1. Unit designation (Who am I?)
2. Incident Address (Where am I?)
3. Assume and name command (Who is in command?)
4. Brief description of the situation (What do I have?)
5. Action being taken and strategy declaration (What am I doing?)
6. State any immediate needs from incoming units or dispatch (What do I need?)
BRIEF INITIAL REPORT
SIZE IT UP!
Deploy your personnel?• What should they be
announcing and/or reporting?
• Resources?
SIZE IT UP
Deploy your personnel?• What should they be
announcing and/or reporting?
• Resources?
SIZE IT UP
Deploy your personnel?• What should they be
announcing and/or reporting?
• Resources needed?
SIZE IT UP
Deploy your personnel?• What should they be
announcing and/or reporting?
• Resources needed?
SIZE IT UP
Deploy your personnel?• What should they be
announcing and/or reporting?
• Resources needed?
FOLLOW-UP REPORT
Follow-up Report – After the first arriving unit has
evaluated the scene and identified the critical factors
you may provide a follow-up report. This report will
include:1. Situational Update*
2. Resource determination*
3. Any immediate safety concerns*
4. Clarify Command Mode and Strategy if not done in the Brief Initial Report*
*If needed
PROGRESS REPORTS
C.A.N. Report
• Conditions
• Actions
• Needs
Completion Report
Exception Report
SIZE UP AND INVESTIGATE
Brief Incident Report:Engine 1 goes into investigate. Review the next few slides, provide your Report.
C. A.N REPORT
What is your Report?• Conditions• Actions• Needs
C.A.N. REPORT
Brief Incident Report:Engine 1 goes into investigate. Review the next few slides, provide your Report.
C. A.N REPORT
What is your Report?• Conditions• Actions• Needs
C.A.N. REPORT
Brief Incident Report:
Engine 5 on the scene.
Out to investigate.
Review the next few slides, provide your Report.
C. A.N REPORT
What is your Report?• Conditions• Actions• Needs
C.A.N. REPORT
Brief Incident Report: Engine 1 on the scene.
Out to investigate. Review the next few slides, provide your Report.
C. A.N REPORT
What is your Report?• Conditions• Actions• Needs
PERSONAL ACCOUNTABILITY REPORT
Personnel Accountability Report “PAR” – The Personnel Accountability Report (PAR) involves a roll call of all personnel assigned to crews and Division/Groups that are working in the hot zone.
• The PAR is a confirmation that all members are accounted for and have an adequate exit air supply.
• For the Division/Group Officer, a "PAR" is an accounting for all crewmembers of all companies assigned to his/her Division/Group.
• For the Company Officer, a PAR is an accounting of all crewmembers assigned to his/her company. Reports of PAR's should be conducted face-to-face within the Division/Group or company whenever possible.
BENCH MARKS
1. Water Supply
2. Water on the fire
3. Ventilation in place
4. Personnel in the structure
5. Primary all clear
6. Utilities secured
7. Knockdown
8. Secondary all clear
9. Loss stopped
• Dispatch will report 10 minute intervals to Command, from onset of the call.
EMERGENCY TRAFFIC
• The “Emergency Traffic” announcement will be utilized to provide immediate notification to all fire ground personnel that a notable hazard is either about to occur or has occurred.
• “Emergency Traffic” will receive the highest communications priority from dispatch, Command and all operating units.
WITHDRAW, EVACUATION & ABANDON
• Withdraw Order
• utilize “Emergency Traffic”
• Evacuation of the Building
• Abandon
• “Emergency Traffic”
REFERENCES
Brunacini, A. V. (2002). Fire Command. National Fire Protection Association.
Henderson Fire Department. (2015). Henderson Fire Department/training. Retrieved September 2013, from Henderson Fire Department: http://www.hendersonfireonline.com/Henderson_Fire_Department/Training.html
International Fire Service Training Association. (2007). Fire and Emergency Services Company Officer. Fire Protection Publications, Oklahoma State University.
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