Net Work Learning TLt2010

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Presentation to SIAST 28 April 2010

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Net Work Learning

Harold Jarche

TLt 2010

1Wednesday, 28April, 2010

2Wednesday, 28April, 2010

@hjarche harold@jarche.com

jarche.com

3Wednesday, 28April, 2010

InternetTimeAlliance.com

4Wednesday, 28April, 2010

EntrepriseCollaborative.com5Wednesday, 28April, 2010

6Wednesday, 28April, 2010

7Wednesday, 28April, 2010

1000 BCE8Wednesday, 28April, 2010

14559Wednesday, 28April, 2010

184410Wednesday, 28April, 2010

300 Years

Mark Federman - University of Toronto11Wednesday, 28April, 2010

12Wednesday, 28April, 2010

13Wednesday, 28April, 2010

1844 1994 2144

Telegraph

WWWTVTelephone

150 years:

“Literacy is under attack!”

?

Web 2.0

Change

14Wednesday, 28April, 2010

1844 1994 2144

Telegraph

TVTelephone

?

Web 2.0

Change

David Wiley’s 6 Changes

15Wednesday, 28April, 2010

Obsolescence of Plato

Retrieval of Socrates

16Wednesday, 28April, 2010

Plato to Socrates

•The Academy

•Teaching

•One to Many

•Knowledge

•Certification

•Discourse

•Learning

•One to One

•Practice

•Mentoring

17Wednesday, 28April, 2010

Electric-

Network18Wednesday, 28April, 2010

Bands Kingdoms Democracy

19Wednesday, 28April, 2010

Local Business Corporations Value Networks

20Wednesday, 28April, 2010

Apprenticeship Schooling Collaboration

21Wednesday, 28April, 2010

22Wednesday, 28April, 2010

Simple

Complex

Complicated

More ConnectionsMore Complexity

23Wednesday, 28April, 2010

TMI24Wednesday, 28April, 2010

150exabytes

1,200exabytes

2005

2010

data25Wednesday, 28April, 2010

26Wednesday, 28April, 2010

H.L. Mencken

For every complex problem there is an answer that is

clear, simple

and wrong.27Wednesday, 28April, 2010

Dave Snowden’s Cynefin Framework28Wednesday, 28April, 2010

Outsourced

Automated

29Wednesday, 28April, 2010

Training &Schooling

30Wednesday, 28April, 2010

explicitknowledge

bestpractices

Application

Complexity

31Wednesday, 28April, 2010

tacitknowledge

explicitknowledge

emergentpractices

bestpractices

Application

Complexity

32Wednesday, 28April, 2010

tacitknowledge

explicitknowledge

emergentpractices

bestpractices

documentation

conversation

training

collaboration

Application

Complexity

“What % of knowledge you need at work is stored in your mind?” Robert E. Kelley

33Wednesday, 28April, 2010

The Network Era

Work

School

Home?

34Wednesday, 28April, 2010

Work

35Wednesday, 28April, 2010

Artisans - Hierarchies - Networks

~19th C +/- 20th C 21st C

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Scientific Management

37Wednesday, 28April, 2010

intangibles38Wednesday, 28April, 2010

39Wednesday, 28April, 2010

Hierarchy“management knows best”

Management

Workers

the outside world

40Wednesday, 28April, 2010

gapingvoid.com41Wednesday, 28April, 2010

Org 1.0

Self-publishingDistributed

Work

UnlimitedInformation

Internet

Hyperlinks subvert Hierarchies

42Wednesday, 28April, 2010

43Wednesday, 28April, 2010

http://wirearchy.com

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a 2-way flow of power & authority ...

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based on knowledge, trust & credibility ...

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with a focus on results ... 47Wednesday, 28April, 2010

enabled by interconnected

people & technology

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1. interconnected people & technology

2. allow us to focus on results

3. & enable collaboration with others, based on knowledge, trust & credibility

4. thus requiring a 2-way flow of power & authority

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Learning is the Work50Wednesday, 28April, 2010

Social Learning

getting things done

in Networks51Wednesday, 28April, 2010

Source: upsidelearning.com

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ASL – Accidental & Serendipitous

Learning

PDL – Personal Directed Learning

GDL – Group Directed Learning

IOL – Intra-Organizational

Learning

FSL – Formal Structured Learning

Formal

Informal

Dependent

Inter-dependent**social

Independent

53Wednesday, 28April, 2010

ASL – Accidental & Serendipitous

Learning

PDL – Personal Directed Learning

GDL – Group Directed Learning

IOL – Intra-Organizational

Learning

FSL – Formal Structured Learning

Formal

Informal

Dependent

Inter-dependent

Independent

54Wednesday, 28April, 2010

PKMin a nutshell

sense-making +

getting things done

aka: PLE & PLN55Wednesday, 28April, 2010

•Data

•Information

•Knowledge

•Wisdom

KMPersonal

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Data + Knowledge = Information

0101

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Seek

Sense

Share58Wednesday, 28April, 2010

seeking59Wednesday, 28April, 2010

Seek

Sense

Share

Judgement-based:NaiveExpert

Network

Mechanical:Heuristic

Algorithmic

}

Filte

rs

60Wednesday, 28April, 2010

sense-making61Wednesday, 28April, 2010

Seek

make Sense

by:

Share

Filtering

Validation

Synthesis

Presentation

Customization

Lower Value Info

Higher Value Info

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sharing63Wednesday, 28April, 2010

blog

Creating Organizing SharingOne

Many

feed reader

Twitter

bookmarkingGoogle Docs

Wikipedia

*casting

tagging

SNS

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I Seek

enha

nced

ser

endi

pity

community

We Share & Use

ideas

ideas

I Sense

65Wednesday, 28April, 2010

66Wednesday, 28April, 2010

Networking = Learning

67Wednesday, 28April, 2010

Work

Training&

Education

WorkLearning

Work is Learning& Learning is the Work

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Addendum

69Wednesday, 28April, 2010

PKM by Lilia Efimova@mathemagenic

70Wednesday, 28April, 2010

PKM by Urs Frei (CH)71Wednesday, 28April, 2010

PKM by Silvia Andreoli

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Networked Reality

Management

Workers

the outside world

?

the outside world th

e out

side

wor

ld73Wednesday, 28April, 2010

1) Probing

2) Sense-making 3) Responding

Management

Workers

Information, Knowledge

& Trust

74Wednesday, 28April, 2010

Training c. 21st Century Supporting Work in Complex Environments

1) Collaborative Work & Learning

2) EmergentPractices

3) Tools &Processes

Management

Workers

Connecting & Communicating

75Wednesday, 28April, 2010

76Wednesday, 28April, 2010