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The slides are created for 'Management Information System' subject of SEIT under University of Pune, INDIA.Subject Teacher: Mr. Tushar B Kute,Sandip Institute of Technology and Research Centre, Nashik.
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MANAGEMENT INFORMATION SYSTEM
Third Year Information Technology
Part 12eGovernance
Tushar B Kute,Sandip Institute of Technology and Research Centre, Nashikhttp://www.tusharkute.com
WHAT IS E-GOVERNANCE?
It is the use of a range of modern Information and Communication Technologies such as Internet, Local Area Networks, mobiles etc. by Government to improve the effectiveness, efficiency, service delivery and to promote democracy
E-GOVERNANCE
E-governance refers to governance processes in which ICT play an active and significant role for efficient and effective governance, making government more accessible and
accountable to the citizens. providing new governance services and
products
GOVERNANCE- INFORMATION PERSPECTIVE
Representative democracy relies on supposition that best way to make a decision is wider participation for all its citizens having access to relevant information.
Government is by nature an information intensive organization.
Information is power and information management is political .
GOVERNANCE- IT FRAMEWORK
Expansion of Internet and electronic commerce, is redefining relationships among various stake holders in the process of Governance.
A new model of governance would be based upon the transactions in virtual space, digital economy and dealing with knowledge oriented societies.
Electronic Governance is an emerging trend to re-invent the way the Government works.
E-GOVERNMENT VS. E-GOVERNANCE
"Government's foremost job is to focus society on achieving the public interest."
"Governance is a way of describing the links between government and its broader environment - political, social and administrative."
GOVERNMENT VS. GOVERNANCE
Government GovernanceSuperstructure FunctionalityDecisions ProcessesRules PerformanceImplementation CoordinationOutputs Outcomes
GOVERNMENT SEEK TO ACHIEVE
Good governance Trust and Accountability Citizen's awareness and empowerment Citizen's welfare Democracy Nation's economic growth
ICT CAN CONTRIBUTE…
Good governance Trust and Accountability Citizen's awareness and empowerment Citizen's welfare Democracy Nation's economic growth
FOUR PHASE E-GOVERNANCE REFERENCE MODEL
E-GOVERNANCE REQUIREMENTS
LargeReach
Citizen Proximity
24 * 7 Availability
Service Quality
LowCosts
Elaborate Processes
Cheaper Delivery
Channels
Regulations
Government to Citizen Services (G2C)
Government to Business (G2B)
Government to Government (G2G)
Government to Employees (G2E)
STATE E-GOV INITIATIVES
State/Union Territory
Initiatives
Andhra Pradesh e-Seva, CARD, VOICE,
Chattisgarh Chhattisgarh Infotech Promotion Society,
Delhi Automatic Vehicle Tracking System, , Hospital Management system etc
Goa Dharani Project
Gujarat Mahiti Shakti, census online, tender notice. Haryana Nai Disha Himachal Pradesh Lok MitraKarnataka Bhoomi, Khajane, Kaveri Maharashtra Setu, 7/12 Online
NEGP
To lay the foundation and provide the impetus for long-term growth of e-Governance within the country
To create the right governance and institutional mechanisms, set up the core infrastructure and policies
To create a citizen-centric and business-centric environment for governance.
NEGP
Implements a number of Mission Mode Projects(MMP) at the center( total 09), state (total 11) and integrated service levels(total 07)
NEGP VISION
"All Government services accessible to the common man in his locality through a One-stop-shop (integrated service delivery) ensuring convenience, efficiency, transparency & reliability"
NEGP SERVICES
Income Tax, Passport/VISA, Company
Affairs, Central Excise, Pensions, Land Records , Road Transport , E-Courts
• Property Registration, • Agriculture , • Municipalities , • Gram Panchayats
(Rural) , • Police , • Employment
Exchange,
Citizen Service/Correspondence/eCommerce
CITIZEN SERVICE: THE BEST CHANNEL FOR EACH CITIZEN
Integrated Citizen Facilitation Center
Internet Mail
Integrated Backend Content Delivery
ServiceProviders
Suppliers & Partners
E-Mail KioskCounter Call Center
E-GOVERNMENT REQUIREMENT IN INDIA Population is very large Wide spread corruption Slow and Lethargic bureaucracy Red Tapism Slow decision making process.
E-GOVERNANCE CHALLENGES
Ability to use required
technologies
Consistent and reliable
Infrastructure
Coordinating between
implementing agencies
Performance indicators,
standards of e-government.
Ensuring access, to useful information and
services.
Issues of language and communicatio
n
Inclusion o f All
Educating citizens
ICT capacity building
MAIN SERVICES IN INDIA
http://www.it.iitb.ac.in/~prathabk/egovernance/egov_products_services.html
Tushar B Kute,Sandip Institute of Technology and Research Centre, Nashikhttp://www.tusharkute.com
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