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A presentation given by Cheryl Doig at the learning@school conference 2010.
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Making
ChangeStick
Dr Cheryl Doig
Learning Intentions
• To introduce some basic systems thinking ideas and how they connect with change
• To develop some strategies for dealing with change in your organisation
• To gain insight into your role in sustaining change and the implications for your next personal learning
www.thinkbeyond.co.nz learning@school l@s
Fixes that Fail
FIXPROBLEM SYMPTOM
UNINTENDED CONSEQUENCE
B1
R1
If you get into a vicious cycle ask, “What can we do to bring this to a stop?”
PreventionThink about all the unintended consequences as part of your change strategy
Accept that it might get worse before it gets better
Events
Patterns
Structure
What is happening now
Trends over time
Underlying causal drivers of behaviour over time – policies, procedures, process, perceptions
Leve
rage
1. Know Yourself
The private victory
• What am I doing to contribute to this?• How did my behaviours and actions move us
closer to our goal? Move us further away?• How will others have perceived this?• What assumptions am I making?• What do I need to consider for the next stages
of our change?
When we are no longer able to change a situation, we are
challenged to change ourselves Victor Frankl
2. Know your team
Peer Coaching
Demonstrating in front of colleagues……taking a risk
3. Have a plan
Commitment Charting
A (Induction)
Team Leaders
Technology
Board
B (the D)
Adapted from the ESD Toolkit v2.0
Teacher inquiry
Making Change Stick is all about what YOU do consistently, connected to the values of your organisation and considering the people and
outcomes you are seeking.
SupportChallenge
Learning
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