Knowledge Management System for Thomas Cooper Library
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- 1. KNOWLEDGE MANAGEMENT SYSTEM FOR THOMAS COOPER LIBRARY By:
Peter Rich & Katherine Taylor
- 2. OVERVIEW OF THOMAS COOPER LIBRARY Established in 1959
Employs over 140 faculty & staff members(and numerous student
and temporary workers Is a Federal Depository Library Other
libraries associated with TCL South Caroliniana Library Music
Library Ernest F. Hollings Special Collections Library Annex News
Film Library Law Library
- 3. GOALS AND OBJECTIVES Evaluate, select, acquire, organize,
and preserve a collection of materials Provide services that
support, enhance, and promote academic excellence Maintain a
leadership role in university, regional, statewide, and national
efforts to achieve effective and efficient services for users by
improving internal and external collaboration
- 4. USERS Librarians Human resources Administration Library
branches Trainers/managers Library departments Other library staff
members
- 5. SERVICES PROVIDED Ask a Librarian Book Checkout Book Recall
Electronic Resources Interlibrary Loan Journal Checkout
Microforms/Newspapers Moving Image Research Collection (MIRC) Photo
Duplication Study Rooms
- 6. NEEDS Explicit Books, reports, diagrams Newsletters Contact
list Code of conduct Training materials Event calendar Tacit Skills
Face to face conversations Mentoring/coaching Awareness Video
conferences Conflict Resolution
- 7. EXISTING KM STRUCTURES AT THOMAS COOPER LIBRARY Campus Email
Library/Campus Website Supervisor Training Staff Intranet Scholar
Commons University Libraries Blog Library Directory USC
Calendar
- 8. THOMAS COOPER LIBRARY Goals and Objectives Explicit
Knowledge Tacit Knowledge Contacts Event s Publications Thomas
Cooper KM Prototype Coaching Conflict Resolution These resources
would be maintained by a reference librarian in conjunction with a
communications librarian..
- 9. ISSUES WE RAN INTO WITH EXISTING KM SYSTEM Arent thorough
Arent accessible to users outside the library Arent easy to
find