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Personal Knowledge Management Personal Information Management Information Literacy empirical studies
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MARZENA ŚWIGOŃ
U N I V E R S I T Y O F WA R M I A A N D M A Z U RY
I N O L S Z T Y N ( P O L A N D )
Knowledge and Information Managementby Individuals
4th International Conference on Qualitative and Quantitative Methods in Libraries
(QQML)Limerick, Ireland, 22–25 May 2012
PIM PKM
1988: Personal Information Management
(Personal..., 2007)
1998: Personal Knowledge Management
(Personal..., 2011)
PlanQQML 2012
information and knowledge Information Literacy (IL)
PIM, PKM and ILPersonal Knowledge and Information Management (PKIM)
(Świgoń, 2012)
– part of empirical studies results
Personal Information Management
Personal Knowledge Management
the practice and the study of the activities a person performs in order to acquire or create, store, organise, maintain, retrieve, use, and distribute the information… (Personal..., 2007); kinds of activity (Jones, 2008, 2010):
1) keeping activities: from information to need
2) finding/refinding activities: from need to information
an evolving set of understandings, skills and abilities that allows an individual to survive and prosper in changing environments… (Personal..., 2011); skills (Barth, 2004):
1) accessing information and ideas
2) evaluating3) organising4) analysing5) conveying6) collaborating around
information and ideas7) securing
PIM & PKMQQML 2012
CILIP – the UK Chartered Institute of Library and Information Professionals
SCONUL – Society of College, National and University Libraries
Skills and competencies of understanding:
1) a need for information2) the resources available3) how to find information4) the need to evaluate results5) how to work with or exploit
results6) ethics and responsibility of
use7) how to communicate or
share your findings8) how to manage your
findings
Basic library and IT skills:1) recognise information need2) distinguish ways of
addressing gap3) construct strategies for
locating4) locate and access5) compare and evaluate6) organise, apply and
communicate and7) synthesise and create
Information Literacy (IL)QQML 2012
PKM vs. IL
Dorner’s and Gorman’s IL definition (Gorman, Pauleen, Personal…, 2011, p. 11):
To be aware of why, how and by whom information is created, communicated and controlled, and how it contributes to the construction of knowledge.
To understand when information can be used to improve their daily living or to contribute to the resolution of needs related to specific situations, such as at work or school.
To know how to locate information and to critique its relevance and appropriateness to their context.
To understand how to integrate relevant and appropriate information with what they already know to construct new knowledge that increases their capacity to improve their daily living or to resolve needs related to specific situations that have arisen.
QQML 2012
AN INTEGRATED AND HUMANISTIC APPROACH TO PIM, PKM, IL
WITH REFERENCE TO EXPLICIT AND TACIT KNOWLEDGE AND INFORMATION
( Ś W I G O Ń , 2 0 1 2 )
Personal Knowledge and Information
Management (PKIM)
Personal Knowledge and Information Management (PKIM)
Questions of the first part of the empirical studies (Świgoń, 2012): What are the main definitions, dimensions and manifestations of
management of knowledge and information through the eyes of individuals (students)?
What is the difference between knowledge management (KM) and information management (IM) in the opinion of students?
What is the role of knowledge and information management in studying? Which factors influence management of knowledge and information in
students’ opinion?
The respondents group – 34 students of two specialties in the Faculty of Humanities in the University of Warmia and Mazury in Olsztyn (Poland): 17 Library and Information Studies (LIS) students and 17 Information Management Studies (IMS) students. (empirical studies results; Świgoń, 2012)
IM, KM, KIM - definitions
Connections they are inseparable they cannot exist without each other one depends on another, they result from one another
KM is something more than IM, it is a broader, overriding term
KM as the next step after IM KIM as the successive stages of knowledge and information
cycle KIM related to levels of education
(empirical studies results; Świgoń, 2012)
QQML 2012
IM & KM – differences
IM comprises all accessible information (relevant, and non-relevant), whereas KM concerns only some information, selected, useful, reliable or recorded in memory
KM is more connected to the scientific world, whereas IM – to everyday life and office work
Other differences: complexity of both concepts scale subject
(empirical studies results; Świgoń, 2012)
QQML 2012
Benefits of knowledge and information management
In studying, learning, preparing for classes and writing research theses (in each field of studies at universities and even earlier – in high schools)
In everyday life; in private and professional context: faster access to information assistance in problem solving better coping with information overload more effective selection of information ability to verify and correct information time, money and effort saving productivity in mental area
In the information society
(empirical studies results; Świgoń, 2012)
supporting factors: hindering factors:
adequate skills and competences gained on training courses
familiarity with IT unlimited access to the Internet rich library collections specialised literature on this
subject personality traits, e.g. accuracy,
logical thinking knowledge and information
managers access to knowledge and
information in general practice, cooperation, motivation,
fluency in languages, and regularity
information overload inefficient preparation lack of professionals personality traits, e.g. being
chaotic, careless limited access to knowledge and
information (copyrights, complicated library system, shortage of exemplars)
false, unreliable, inaccurate information
lack of time lack of financial support, software
and hardware
Factors influenced knowledge and information management
(empirical studies results; Świgoń, 2012)
Conclusions
Individuals perceive KM and IM as an integral area – KIM They see KIM as the possession and development of specific skills
and abilities useful in all spheres of life (IL)
Personal Knowledge and Information Management (PKIM) as an interdisciplinary and multidisciplinary concept would be valuable in theory (e.g. Information Science, Knowledge Management and Intellectual Capital, Education) and practice (e.g. university/high schools education programmes) (Świgoń, 2012)
(empirical studies results; Świgoń, 2012)
QQML 2012
Thank you for your attention
Marzena Świgoń, PhD
marzena.swigon@uwm.edu.pl
QQML 2012Limerick, Ireland
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