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Howtomakesureyour70:20:10modelissuccessful
ThisworkislicensedunderaCreativeCommonsAttribution-ShareAlike 4.0InternationalLicense.
Wewill…• whythisunderstandingphaseisimportantforthesuccess
for70:20:10
• whatarethebestprojectstoworkonwhengetstarted
witha70:20:10model
• howtheunderstandingphasecanbeusedtoengage
stakeholders
• howtechniquesfromdesignthinkingandlean
manufacturingcanbeusedinlearning
It’s3things
Designpatterns
Aprocess Someprinciples
Process
Process
Whytheunderstandingphaseisimportantforthesuccessfor70:20:10
Manageraslearningleader
Employeeasselfdirectedlearner L&Dasecosystem
designer
Moremovingparts
Engagement
Valueproposition
ValuepropositionMakingsurethe“fitisright”
Gain Creators
Pain Relievers Pains
Gains
Products& Services
CustomerJob(s)
Value Proposition Customer Segment
copyright: Strategyzer AGThe makers of Business Model Generation and Strategyzer
The Value Proposition Canvas
strategyzer.com
Gain Creators
Pain Relievers Pains
Gains
Products& Services
CustomerJob(s)
Value Proposition Customer Segment
copyright: Strategyzer AGThe makers of Business Model Generation and Strategyzer
The Value Proposition Canvas
strategyzer.com
Gain Creators
Pain Relievers Pains
Gains
Products& Services
CustomerJob(s)
Value Proposition Customer Segment
copyright: Strategyzer AGThe makers of Business Model Generation and Strategyzer
The Value Proposition Canvas
strategyzer.com
whatarethebestprojectsto
workonwhengetstartedwitha
70:20:10model
70:20:10journey
Embedded intothewayanorganisationworks.
Oftenfocusedonindividualdevelopmentprograms
Blended learning
Blendedlearning Team approach ContinuouslearningPD programs
Learning anddevelopment
Leads Fosters– hasindirectcontrolof
Designs theecologysystem- – hasindirectcontrolof
Individual Guided Guided Leads
Manager They should bebeinvolved in
Leads Leads
70:20:10journey
Oftenfocusedonindividualdevelopmentprograms
Teams10->20->70
Gettingstarted
Startsimple– rolemodel
Embedded intothewayanorganisationworks
Understandingandengagement
ListeningPainpointsWhatkeepsyouupatnightabout….?
Questions Valueproposition
Consultantscanaskthe“dumbquestions”
Learners
Businessproblem
Context
Groups
Individuals
Designthinkingandunderstanding
Beingintheshoesof
BeingintheshoesofIt’saboutanemotionalunderstanding - empathy
ZaraisarecentPhDgraduate,livinginPerth.Shewasinterestedinworkingfor…..butdidn’twanttomovetoCanberraandsoshejoinedtheoutpostedteam.
Onherfirstdayshejoinsinthequickdailyvirtualcheck-insandmeetstherestofherteam.
ShegetsstartedontheinductionpartoftheprogramandhasherfirstsessionwithherWorkplaceCoach.Togethertheymapoutsomegoals,whichincludesittinginonathree-personsearchteaminherareaofexpertisewhereshecancontributeherexperttechnicalknowledge.
Zaraseesthisasagreatwaytobegintoworkwiththerestofherteam.AspartofhertrainingplanhercoachwantshertojointheonlineLearnerCommunity.
WhatZaralikesaboutthesesessionsisthateveryoneisconnectedvirtually.ZaraworksherwaythroughthetrainingprogramandprogressivelybecomesmoreinvolvedintheworkthatherSectionisworkingon.
L&Dandperformanceimprovement
Leanthinking
“Leanthinking isabusinessmethodology thataimstoprovideanewwaytothinkabouthowtoorganizehumanactivitiestodelivermorebenefits tosocietyandvaluetoindividualswhileeliminatingwaste”.
It’snotaboutcuttingcosts
It’saboutchangingsystems
Focusonremovingwhatdoesdoesn’tadd
valuetocustomers
Tools
Gemba walk
IshikawaTools
Tools Valuestreammapping
Imagecredit:siddhu2020
Tools
Askingwhy5times?
Thankyouforyourparticipation!
Robin PetterdLearning Consultant
M: +61 419 101 928E: robin@sproutlabs.com.auT: @sproutlabs_au
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