How to give feedback?

How to give Feedback?

3/28/2015 By Prateek Malik 1

Giving Feedback Effectively

• Make it a Positive Process and Experience

– Purpose for giving feedback is

• To improve the situation or performance

– There is a role for negativity and even anger if someone isn't paying sufficient attention to what you're saying

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The Rules

Be Timely

Make it Regular

Prepare your comments

Be Specific

Criticize in Private

Use "I" Statements

Limit Your Focus

Talk About Positives Too

Provide Specific Suggestions

Follow Up

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Giving Feedback Effectively

• Be Timely

– The closer to the event you address the issue, the better

– Feedback isn't about surprising someone

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Giving Feedback Effectively

• Make it Regular

– Feedback is a process that requires constant attention

– This is not a once-a-year or a once-every-three-month event.

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Giving Feedback Effectively

• Prepare Your Comments

– Stay on track and stick to the issues

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Giving Feedback Effectively

• Be Specific

– Tell exactly what they need to improve on

– Remember to stick to what you know first hand

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Giving Feedback Effectively

• Criticize in Private

– Establish a safe place to talk where you won't be interrupted or overheard.

– Public recognition is appreciated, public scrutiny is not.

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Giving Feedback Effectively

• Use "I" Statements

– Give the feedback from your perspective

– Avoid labelling the person

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Giving Feedback Effectively

• Limit Your Focus

– Discuss no more than two issues

– Stick to behaviours the person can actually change or influence

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Giving Feedback Effectively

• Talk About Positives Too

– A good rule is start off with something positive

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Giving Feedback Effectively

• Provide Specific Suggestions

– Both should know what needs to be done to improve the situation

– Main message should be that you care and want to help the person grow and develop

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Giving Feedback Effectively

• Follow Up

– Measure whether or not that is happening and then make adjustments as you go

– Be sure to document your conversations and discuss

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Giving Feedback Effectively

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Thank You