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Portion of a panel presentation given at ALA's annual conference in Washington, DC in 2010.
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Social activities bring faculty and staff together
to provide better customer service
M. Teresa Doherty
Head, Circulation and Information Services
James Branch Cabell LibraryVirginia Commonwealth UniversityRichmond, Virginia
Thesis StatementBreaking down hierarchical barriers between library staff through shared social activities promotes stronger interactions and better service to our customers.
(Translation)
Being able to laugh with your bosses and colleagues at work makes it easier to ask for their help when you need it.
John Ulmschneider
University Librarian and fearless player of library picnic games
Virginia Commonwealth University
Can your university librarian do this?
Picnic game challenge: arrange a group of books into correct Library of Congress order in the quickest time.
Anyone can play!
Circulation Staffer
Head of Media and Reserve Services
Cataloging Staffer
And the winner is…
For 3 years in a row, the university librarian did not win.
Picnic Games: photos
Photo guessing games, such as “match the photo of the toddler to the library staff member of today” and “match the pet to its owner.”
Pet MatchingChallenge: match the library staffer to the photo of their pet(s).
Who owns who??
?
?
Picnic Games: counting
How many X’s in the Y? (keyboard keys in ajar, binder clips in a box, pages in a stack of gift books, etc.)
Art and EngineeringChallenge: build a tower out of marshmallows and uncooked spaghetti
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