Getting your Training Organisation Ready for the NBN 130313

Getting your training organisation ready for the NBN

Allison Miller, Vanguard Visions Consulting

Modbury & Salisbury

What is the NBN?

Image: 'NBN in Plain English' - http://www.flickr.com/photos/89165847@N00/6357746413

National Broadband Network = NBN

• High speed internet• Faster than we can imagine• Changing the landscape -

• Not just with digital fibre but with digital opportunities

Key enabler for many economic, social, technological and environmental developments (Bowles, 2011)

Super-fast internet

from 100 megabits per second to a peak speed of one gigabit

per second*

National Broadband Network = NBN

* NBN Co Ltd, 2010, Corporate Plan 2011-2013

speedtest.net

NBN explained

Video - http://www.youtube.com/watch?v=JU-zIEkGJps

Internet is already a game changer

From Push to Pull

From one to many to many to many

The new digital economy will have an impact on all Australian industries and

will require every business, community organisation

and government department

to be NBN-ready (Bowles, 2011) Give to get

(FB, TW, Gmail)

New ways of working:

- Collaborative/

Co-optition

How is the NBN supporting a digital

economy?

National Digital Economy Strategy

Source: National Digital Economy Strategy (2011) nbn.gov.au/the-vision/digitaleconomystrategy

Top five industries to fly in 2013 in Australia

Source: Ibis World (2013) –http://www.ibisworld.com.au/about/media/pressrelease/release.aspx?id=304

Top five industries to fly in 2013 in Australia

Source: Ibis World (2013) –http://www.ibisworld.com.au/about/media/pressrelease/release.aspx?id=304

New Business ModelsBroken

Business Model:

Eg Music Industry,

publishing, media

Online, open, personalised,

24/7 – anytime, anywhere

“Over the next decade the NBN will change the way we teach online, in our classrooms, in

learners’ worksites and in

homes”

National VET E-learning Strategy, 2012

High-speed broadband readiness

New Business Models• MOOC• OER• P2PU• BYOD

• Open (Digital) Badges

• Applied learning• Pro-sumers

• Multi-deviced• Learning

Analytics• Creative Commons

What does doing business in a digital economy look like?

Digital Presence:

• Website – DIY, free/paid, self-hosted

• Social media - Facebook, Twitter, YouTube, Pinterest etc

• Online Ads - Google, Facebook, LinkedIn, Scoop-ons

• QR codes

Getting your training organisation ready for the NBN

Image: QR-ing it Everywhere - Make up - http://www.flickr.com/photos/77018488@N03/7307320654/in/photostream

Digital Presence:

• Search Engine Optimisation (SEO) - Tags, Keywords, Adwords

• Google Analytics

• Google Alerts

Getting your training organisation ready for the NBN

Image: 'Google Main Search' - http://www.flickr.com/photos/22127803@N02/5267464508

Digital Learner Support:

• Apps

• Real time support

• Google+ Hangouts, Skype

Getting your training organisation ready for the NBN

Image: Online Support - http://www.flickr.com/photos/77018488@N03/8143741907/

Image: 'Tada!' - http://www.flickr.com/photos/73282154@N08/6686839137

Digital Marketplace:

• Digitalisation of products/services - eBooks, iTunesU, 3D printing

• Booking online - AusPost Passports, Doctor’s Surgery

• Reminding learners – SMS

• Digital assessment and reporting – mobile device forms, interactive PDFs

Getting your training organisation ready for the NBN

Digital finance:

• Online stores /Payments- eCommerce, PayPal, eBay

• Mobile phone payments – CommBank’s Ka-ching, PayPal Here,

• Crowd sourcing finances – KickStarters, micro-loans, peer-to-peer lending

Getting your training organisation ready for the NBN

Image: PayPal - https://www.paypal.com/webapps/mpp/credit-card-reader

Digital Infrastructure:

• ‘Cloud’ storage - Software as a Service (SaaS), Dropbox, Evernote

• Mobile devices and BYODs

• Virtual servers and desktops

Getting your training organisation ready for the NBN

Image: 'What Type of Cloud?: Private, Public or+Hybrid?' - http://www.flickr.com/photos/26072489@N08/5332731617

Digital Infrastructure:

• Open source vs proprietary

• Interoperability

• Web accessibility

• User interface & experience

Getting your training organisation ready for the NBN

Image: 'Interopérabilité @ J&Bisc family' - http://www.flickr.com/photos/11445550@N00/2456767724

Image: 'Global Player' - http://www.flickr.com/photos/29487767@N02/3574392846

Digital Policies/Legal considerations:

• HR• ICT• IP/Copyright/Creative

Commons• Digital sovereignty • Moral rights• Spam• Privacy• Social media

Getting your training organisation ready for the NBN

Are you and/or your staff NBN ready?

Image: 'NBN Rollout Map' - http://www.flickr.com/photos/97304820@N00/6934255879

In order for Australia to fully leverage the economic, social and environmental benefits of the NBN, every Australian will need to improve

their information and communication technology (ICT) skills (Bowles, 2011)

Digital Workforce:

• digital literacy• ForwardIT• Digital Hubs/Enterprise

• HR policies • tele-work• micro-work

Getting your training organisation ready for the NBN

Image: 'Morning Shopping' - http://www.flickr.com/photos/73491156@N00/3669364668

Implementing and evaluating for digital

success

Develop a digital roadmap

Wordle based on Courtney Shelton Hunt’s Digital Era Competencies (2012) Social Media in Organisations – New Tools for doing old things

www.sminorgs.net/2012/05/digital-era-competencies-how-do-you-stack-up.html

Image: 'Dive off!' - http://www.flickr.com/photos/58862846@N00/419945378

Develop an eBusiness Strategy/Action Plan:

• Link to Business Plan/Strategic Goals

• Input from stakeholders• Communicate to stakeholders• Resourcing• Risk management• Benchmarking - data analytics• Monitoring and review triggers• Evaluate

Develop a digital roadmap

Image: 'Gary Hamel: Open source is one of+the+greatest+management+innovations+of+the+21st+century' - http://www.flickr.com/photos/47691521@N07/4371000486

Supporting a culture of innovation:

• PD• Performance Plans• Collaborative learning and

rewards• Room to make mistakes and

test new ideas• Workforce development plan

Develop a digital roadmap

What digital strategy will you investigate further?

Where to start?

More info: digitalcapability.com.auRegister for eUpdates: bit.ly/digitalcapability

Follow on: Twitter - twitter.com/digitalcapabili

Facebook - facebook.com/digitalcapabilityLinkedIn - bit.ly/DCLinkedIN

Google+ - bit.ly/DCGoogleplusPinterest - pinterest.com/vanguardvisions

vanguardvisionsconsulting.com.au

Allison Miller0400 732 270

allison@vanguardvisions.com.auvanguardvisionsconsulting.com.au